With Amazon struggling with supply chain issues, labor unrest and intense consumer demands, founder Jeff Bezos returned his focus to the company’s day-to-day operations, with daily phone calls to solve inventory and testing issues and talks with government officials. On April 8, he visited an Amazon warehouse for the first time in years. Even as Amazon struggles with coronavirus-related issues, the company is one of few to do well financially in the midst of the pandemic. Bezos is $25 billion richer than in early March. Continue reading Amazon Chief Returns to Daily Operations During Pandemic

An Amazon warehouse, AVP1, in Hazle Township, Pennsylvania is the locus of at least 21 positive COVID-19 cases, becoming what appears to be the most severe among the company’s 10 such warehouses in its U.S. fulfillment network. The Occupational Safety and Health Administration (OSHA) opened an investigation into working conditions at AVP1 and Amazon issued a directive to let shipments from this site remain untouched for 24 hours. As cases are reported in numerous Amazon warehouses, chief executive Jeff Bezos made a surprise visit to a Dallas, Texas warehouse. Continue reading Amazon Warehouses Impacted by Spread of the Coronavirus

During the coronavirus pandemic, Amazon and its chief executive Jeff Bezos are weathering volatile times. Amazon is suffering shortages of goods, delays in shipping, an employee sick-out at Whole Foods Markets, and a walkout at a fulfillment center, which led to the firing of the strike leader. Amazon’s removal of counterfeit/price gouging products also means a shortage in face masks and sanitizers. At the same time, Amazon’s cloud-services company Amazon Web Services is booming, as home-bound customers stream content on Amazon Prime. Continue reading Amazon Struggles to Adapt to Many Challenges of Pandemic

In a rare bipartisan move, Democratic and Republican legislators joined forces to propose the Shop Safe Act, which would make e-commerce companies responsible for counterfeit products from China and other countries sold on their websites. The bill would focus on trademark liability for those fake products that impact consumer health and safety, such as pharmaceuticals and medical products, and would force e-tailers to more closely vet sellers and remove those who repeatedly sell counterfeits. Continue reading Bipartisan Bill Would Make Platforms Liable for Fake Products

Microsoft won a $10 billion, 10-year technology contract with the Department of Defense for its Joint Enterprise Defense Infrastructure (JEDI) project. Although Amazon was the front-runner, President Trump had upped his criticism of Amazon founder Jeff Bezos and stated he might intervene to prevent Bezos’ company from getting the JEDI contract. Google, IBM and Oracle also competed for the contract. A group of Microsoft employees has protested the company’s involvement in the military project. Continue reading Defense Dept. Taps Microsoft For Cloud Computing Project

The House Judiciary Committee held hearings that included testimony about how tech giants Amazon, Apple, Facebook and Google have collected significant quantities of data that give them a dominant market power that endangers consumer privacy. House Republicans, however, noted that strong data protection regulations in Europe, as well as other privacy regulations, could hurt competition among these companies. The hearing is the latest effort in the House’s antitrust investigation into digital giants. Continue reading House Hearings Consider Balance of Competition, Privacy

Amazon’s search algorithm can make or break a product. Sources are now saying that the tech behemoth adjusted its system late in 2018 so that products that bring it bigger profits get the most visibility. That could include Amazon’s own brands over products that might be more relevant and popular. The tweak in the algorithm took place against the backdrop of ongoing tensions between the executives running Amazon’s retail businesses, who wanted the switch, and those at A9, the company’s search team, who did not. Continue reading Tension Over Algorithm Roils Amazon Retail, Search Teams

Amazon chief executive Jeff Bezos revealed more details of his Low Earth Orbit satellite plan for broadband Internet access with the announcement of Project Kuiper, a 3,236 array of satellites. Elon Musk’s SpaceX Starlink also recently launched a rocket with 60 satellites. These players, joined by OneWeb and others, are competing and, in the process, making LEO satellites for broadband a reality. SpaceX will first debut services in North America, with future plans to cover the planet, and Amazon has similar aspirations. Continue reading Companies to Launch Low Earth Satellite Internet Services

According to Amazon, this week’s Prime Day 2019 topped last year’s Black Friday and Cyber Monday combined. Despite competing discounts offered by eBay, Best Buy and Walmart, Prime members purchased more than 175 million products during the annual sales event. The tally is challenging to compare to previous Prime Day events since the e-commerce giant keeps expanding the duration of the sale (this year it was 48 hours, compared to 36 hours in 2018 and 30 hours in 2017). However, the event set a number of sales records, including new milestones for Amazon devices. Continue reading Once Again, Prime Day Shatters Sales Records for Amazon

Amazon unveiled Echo Show 5, the third generation of its Alexa-enabled Echo Show, which offers a 5.5-inch 960×480-pixel diagonal smart display and built-in far-field microphones. Although in numerous ways, the Echo Show 5 resembles past generations of the device, it differs in that it includes a mechanical slide that lets the user close the shutter on the device’s front-facing camera. To assuage consumers’ privacy concerns about Alexa, Amazon has also added the “Alexa Privacy Hub,” an online collection of privacy settings. Continue reading Amazon Launches Echo Show 5 and Alexa Privacy Features

Competing for delivery drivers in what The Wall Street Journal calls the tightest U.S. labor market in 50 years, Amazon is willing to pay its current employees to quit their jobs to start local package-delivery businesses in order to help the e-commerce giant with its ambitious delivery goals. In an increasingly competitive market, Amazon is looking to move away from depending on the U.S. Postal Service and other companies to make deliveries happen. Instead, Amazon announced plans to invite entrepreneurs of its own making into the mix.

Continue reading Amazon Will Pay Employees to Quit, Start New Companies

Four years after launching its program to allow outside developers to write apps for Alexa, Amazon’s voice system has some 80,000 “skills” — but no huge hit. In fact, most people with Alexa-enabled smart speakers still use them only to listen to music or make simple requests. That compares to Apple’s App Store and the Google Play Store, each of which are home to over 550,000 apps, many of which have been huge successes for developers. But voice-centric apps are challenging to build and don’t appear to attract consumers. Continue reading Developers Are Struggling to Create Alexa-Centric Killer App

Amazon has decided to cancel plans to develop a new campus in New York’s Long Island City, taking with it the promise of 25,000 new jobs and $2.5 billion in investment. In recent weeks, a debate has heated up between government officials who supported the e-commerce leader’s plans and New York politicians, activists and labor union leaders who have criticized a lack of transparency regarding deal specifics and questioned the necessity to provide Amazon with tax incentives worth billions. Despite the debate, the news still came as a surprise to many, especially real estate developers and renters who were rushing to the Long Island City neighborhood. Continue reading In Surprise Move, Amazon Opts to Scrap HQ2 Plans in NYC

Amazon plans to build more Whole Foods stores across the United States, indicate sources, with the goal of adding more customers within reach of the company’s two-hour delivery service. The move is a transformation for the grocery store, which had slowed its growth in the years before Amazon’s 2017 purchase for about $13.5 billion. Although Amazon wouldn’t comment on expansion plans, sources say that Whole Foods staffers are searching for potential retail space in Idaho, Utah and Wyoming, which currently don’t have Whole Foods stores. Continue reading Amazon to Expand Whole Foods Stores, Prime Now Delivery

Although Amazon chief executive Jeff Bezos has touted the possibility of drones delivering packages, he’s now talking up human drivers. This summer, he declared that would-be entrepreneurs could earn $300,000 per year by investing as little as $10,000 up front in creating their own delivery businesses. Following in FedEx’s footsteps, Amazon now wants to build a national network of independent delivery people, offering discounts on vans and insurance and an endless supply of packages to deliver. Continue reading Amazon Seeking Entrepreneurs to Build Delivery Businesses