Marriott International has teamed with Yahoo to launch what is being called the hospitality industry’s first media platform. The Marriott Media Network aims to help advertisers reach consumers by placing ads on hotel websites with plans to eventually harness the power of TV sets in hotel rooms. Using what is considered “first party data” — interaction derived from consumer interaction with brands (in this case, the hotel chain’s guest data) — the  Marriott Media Network is designed to fill a void left by privacy changes at companies like Apple and Google that will block third-party cookies and ad tracking. Continue reading Marriott Teams with Yahoo on First Hospitality Media Network

During the COVID-19 pandemic, Amazon not only added workers to keep up with surging demand, it nearly doubled the size of its fulfillment network, adding 450 new facilities for storage, sorting and shipping, according to MWPVL International, a supply chain logistics consultancy. The e-commerce giant now has 930 facilities across the U.S. where it employs more than 950,000 people, according to its Q2 earnings report. While it’s hiring and infrastructure expansion have largely been concentrated near big cities, which helps mitigate supply-chain disruptions while also speeding shipping times, Amazon is still urging holiday shoppers to order early. Continue reading Amazon Positioned for Holiday Crunch with Network Buildout

After prioritizing essential products, such as cleaning and healthcare items, Amazon is again allowing third-party sellers to ship non-essential products. Its refusal to accept shipments of such products frustrated its third-party sellers that form 58 percent of Amazon’s overall sales. Amazon, which will limit quantities of non-essential products, is hiring 75,000 more employees to keep up with demand. The company also asked new Amazon Fresh and Whole Foods Market delivery/pickup customers to join a waitlist. Continue reading Amazon Scales Up to Address Demand During the Pandemic

In 2020, Amazon will open a new branded grocery store in Woodland Hills, California, a suburb in the Los Angeles San Fernando Valley. The company is reportedly planning additional stores in Chicago, Los Angeles and Philadelphia. Amazon stated it will feature traditional checkouts, rather than Amazon Go cashier-less technology. Amazon currently owns Whole Foods, with 500 stores, purchased for $13.2 billion in 2017 and Amazon Go, and offers grocery delivery through Amazon Fresh, its website and Prime Now. Continue reading Amazon to Expand Footprint in the Grocery Store Business

As streaming services proliferate, so does the technology that tracks their viewers. AT&T, Roku, and ad giant Publicis, among others, are harvesting viewers’ email addresses and the devices they use to stream content. Privacy advocates are concerned, with Center for Digital Democracy executive director Jeff Chester calling the practice a “digital daisy chain of data-gathering on viewers.” But advertisers find the opportunity to gather the specific data available with streaming services too appealing to pass up. Continue reading Advertisers Turn to Streaming Services for More User Data

Amazon plans to open dozens of grocery stores — distinct from Whole Foods — starting with Los Angeles and then in San Francisco, Seattle, Chicago, Washington DC, and Philadelphia among other cities, said sources. The L.A. store is expected to open as early as the end of 2019, with others scheduled for early 2020. The name of the stores hasn’t yet been disclosed. The move is part of Amazon’s more recent focus on physical retail, especially grocery stores. Now traditional grocers will have yet more competition from Amazon. Continue reading Amazon to Launch Another Grocery Store Brand in the U.S.

Amazon is poised to be an advertising behemoth, even as it dominates in online retail, handling almost half of all online sales in the U.S. The company currently holds the No. 3 spot in online advertising, behind Google and Facebook, with a mere 4 percent of the market. But Amazon is on a hiring binge for its advertising division, and, according to eMarketer, is on track to double its ad revenue this year to $5.83 billion. One source of tension is the fact that Amazon’s own products compete with retailers on its site. Continue reading Amazon On Track to Be a Bigger Player in Online Advertising

According to sources, Amazon is contemplating aggressive growth for its new Amazon Go cashierless stores. With plans to open as many as 3,000 new stores, Amazon would rival 7-Eleven, Subway, Panera Bread and mom-and-pop shops where people go to get a quick meal. Chief executive officer Jeff Bezos sees the move as a way to reduce time to buy a meal in busy cities and “reinvent” the brick-and-mortar store experience but hasn’t settled on the best format: a store for prepared foods and limited groceries or one that offers speedy meals. Continue reading Amazon Considers Opening 3,000 Cashierless Stores by 2021

Now that Amazon has entered the U.S. grocery market, offering home delivery, other companies selling food are stepping up their operations. Walmart is doing so by experimenting with delivery and, more importantly, launching curbside pickup. Target just acquired startup Shipt, which delivers groceries on the same day an order is placed. Traditional supermarkets are also battling startups such as meal-kit company Blue Apron and organic vendor Thrive Market. Amazon, however, remains the giant to beat. Continue reading Walmart, Target to Compete with Amazon’s Grocery Delivery

Online retail giant Amazon.com announced it plans to acquire Whole Foods Market in a deal valued at $13.7 billion. Organic grocer Whole Foods, founded in 1978, has more than 460 locations, but has been facing increased competition from large chains such as Walmart that have introduced more natural and organic products. The Austin, Texas-based company built its brand on premium service and generally higher prices. This approach may mark a change for Amazon, which has built much of its business on lower prices. Whole Foods will continue operating under its existing brand and CEO John Mackey will remain in his position. Continue reading Amazon to Acquire Whole Foods Market in $13.7 Billion Deal

Amazon introduced its first brick-and-mortar store that is part of Project Como, aimed at garnering a market share of food sales. The “small format” Amazon Go, one of three different types of grocery stores the company plans for the coming months, will open in early 2017. In the next few weeks, Amazon will also open two prototypes of another format, a drive-through without in-store shopping. Depending on the results of the tests, Amazon plans to open more than 2,000 such brick-and-mortar grocery stores. Continue reading Amazon Expands into Food Sales, Tests New Grocery Stores

Back in 1990, Walmart suprassed Kmart in sales. In 1992, it passed up Sears. By 2011, it had higher worldwide sales than the combined total sales of the next six biggest retailers: Kroger, Target, Walgreens, Costco, Home Depot and CVS. That same year, Amazon was 15^th on the list of top retailers. This year, it’ll likely end up in the 7^th spot, just a few billion behind Target. But is Google stealing online retail from Amazon? Continue reading Amazon Growing, But Will Need to Fend Off Google in Retail