Facebook is working with more than 25 companies to help them use chatbots in Messenger to order goods and answer customer service questions, without human assistance. Among its new partners are Disney, eBay, JetBlue, and The Wall Street Journal, all of which are contributing to making the Messenger app a focal point for shopping, news and entertainment. Facebook owns two of the largest messaging apps, Messenger and WhatsApp; both are piloting programs to let businesses communicate with customers. Continue reading Facebook Developing Chatbots for its Popular Messenger App

Technicolor and Vubiquity inked a deal to debut an HDR video delivery service to distributors later this year, enabling a large-scale rollout to consumers at a “premium rate.” Vubiquity provides the technology for video distribution to linear channels and on-demand streaming. Technicolor offers its HDR Intelligent Tone Management system, which “upscales” video mastered for existing standards into HDR video, and its HDR distribution technology that lets a single video signal work for HDR TVs and older models. Continue reading Technicolor, Vubiquity Partner on HDR Video Upscaling System

Since Jack Dorsey returned last year as chief executive of Twitter, he has done everything he could think of to improve the company’s fortunes, including lay-offs, new executives and a board shake-up. Recent numbers, however, have shown that not much has changed — its monthly 320 million visitors in Q4 2015 are the same as the previous quarter. The pressure is on to find a formula that works, and Dorsey is betting that tweaking existing features and adding an algorithmic timeline might help sustain and build the user base. Continue reading Twitter Hopes to Attract Users with Improved Timeline Feature

Amazon and Google have recently made efforts to connect Internet users with home and local service providers, taking on companies such as Angie’s List and Yelp in the process. Now, Facebook is testing its own feature that directs social media users to the top-reviewed service providers in their area. The new site is only available on desktop, but Facebook offers the ability to find local businesses on mobile via “Nearby Places.” In addition to home services, Facebook’s feature highlights restaurants, bars, nightclubs and travel-related businesses such as hotels, sightseeing and tours. Continue reading Facebook Users Can Search Top-Ranked Local Businesses

As OTT becomes an increasingly compelling delivery platform, engineers born and bred on over-the-air, cable and satellite technologies are closely examining various schemes for deployment. On SMPTE 2015’s second day, sessions focused on that topic, featuring panelists from Prime Focus Technologies, Comcast and USC Viterbi School of Engineering. The big take-away was that going over-the-top might take some planning but it’s a worthwhile route to take, to engage viewers and provide more data for advertisers. Continue reading SMPTE 2015: Hollywood Engineers Examine OTT Deployment

The FLYBi automates many of the operational tasks that often frustrate drone users. In addition to standard features (remote control, companion app, 12MP camera, 1080p video, on-board Wi-Fi), the FLYBi has the ability to take off, hover, land — even return and change batteries — with little or no interaction by the pilot. VR goggles aid in operation, thanks to a camera unit installed on a gimbal and connected to the head-tracking unit. The FLYBi also features a 1.8-inch display with anti-glare glass and a wrist-worn remote, one of the first wearable drone controllers. Continue reading New Drone Adds Wearable Remote, Head-Tracking VR Goggles

Live mobile video has exploded in the last few months, with offerings from Facebook, Snapchat, Twitter and others. Mobile users have quickly caught on to how they can use live video, from concerts to personal rants. But the Achilles heel, however, is that live video uses a tremendous amount of data and, the immediacy of live video encourages users to go live without a Wi-Fi network handy. The result is that an increasing number of mobile users are going over their data plan, incurring extra charges. Continue reading Users Embrace Live Mobile Video, Data Plan Overages Grow

Real-time streaming video has been the focus of several companies in recent months, and now bigger players Twitter and Facebook seem to be decisively pulling ahead of independent player Meerkat. Or not, says Meerkat founder Ben Rubin, who disputes the measurement criteria. What we do know is that Twitter’s live video app Periscope now boasts 10 million total accounts, while Meerkat, in May, reported two million accounts. Live video is still, however, a very small percentage of all consumer video on the Internet. Continue reading Twitter and Facebook Widen Streaming Video Gap with Meerkat

Facebook has been developing a tool that would enable public figures to broadcast live to their fans. The social network launched “Live” this week, as a feature in its Mentions app exclusively available to celebrities with verified Pages. The launch kicked off with streams from stars such as Luke Bryan, The Rock and Serena Williams. It is not known whether the feature will be made available to ordinary users to compete with the likes of Periscope and Meerkat, but the company plans to gather feedback from celebs and viewers to “evolve the product.” Continue reading Facebook Rolls Out Live Streaming Video Feature for Celebs

Twitter’s live video streamer Periscope updated its iOS app this week to include a new mute feature that prevents users from being interrupted by new broadcast notifications. Version 1.1.3 also brings a refreshed global feed for discovering streams around the world, the ability to access your broadcast stats from previous streams (not just at the conclusion of a broadcast), the option of language preferences in profile settings, and Handoff support that allows users to initiate viewing on one device and pick up the same stream on another device. Continue reading Periscope Releases Several New Features in iOS App Update

Meerkat has launched a new real-time video feature called Cameo that allows users to invite friends on the mobile app to take over their live streams. The new feature could lead to an interesting opportunity for brands to work with celebrities and social influencers. For example, a company such as Red Bull could promote upcoming livestreams with their sponsored extreme-sports athletes. Fox, Hulu, MasterCard, Southwest Airlines and The Weather Channel are among those already signed up to use Cameo. Continue reading New Meerkat Feature Makes Real-Time Video More Interactive

French startup VideoStitch has the ability to output a live 360-degree feed, using multiple action cameras, making it ideal for virtual reality. The video-stitching solution attracted the attention, and $2.25 million, from Alven Capital. VideoStitch’s software can also be used to output 3D videos as well as a simple stitching solution for video feeds. The software supports any 360-degree camera configuration, is scalable and allows processing across multiple GPUs for real-time results. Continue reading VideoStitch Raises $2.25 Million for Live 360-Degree VR Feed

Following the positive response to the Meerkat app that enables users to temporarily broadcast live video via social media, and the restrictions placed on it by Twitter (which is likely readying its own similar service with the acquisition of Periscope), live-streaming startup Ustream announced that it is opening its internal API to anyone interested in building their own broadcasting app. This could potentially lead to alternatives for individuals and companies looking to broadcast video without the need for embedded media players. Continue reading Ustream Offers SDK for Those Interested in Live Broadcasting

We recently reported that Life on Air’s new iOS app Meerkat was attracting a large number of Twitter users interested in broadcasting live, temporary video. Twitter has since restricted Meerkat from using some of its tools, including the ability to pull info about a user’s follower base (important to Meerkat users for locating their existing friends). Speaking at South By Southwest in Austin over the weekend, Life on Air CEO Ben Rubin said Twitter’s move has motivated him to speed up the development of new features for Meerkat. Continue reading Meerkat Planning New Features After Restrictions by Twitter

Disappointed with the direction of his video startup Yevvo, Ben Rubin replaced it with a simplified iOS app for sharing live video via Twitter. Launched in February, Meerkat grabbed 28,000 users in its first week. In less than two weeks, that number had surpassed 100,000. Now the app is being used for everything from office tours and church services to skateboard videos and live event coverage. Meerkat, which reportedly took Rubin a mere eight weeks to build, has become a social sensation and the latest in the push for ephemeral apps. Continue reading Meerkat App on Twitter: Disappearing Videos a New Sensation