When CTA announced Carnival Corporation, the world’s largest leisure travel company, as the opening keynote of CES 2017, it was reasonable to anticipate a major announcement and speculate that the defined characteristics of cruise ships and travelers could be a proving ground for smart tech and the promise of IoT technologies. This morning, Arnold Donald, CEO of Carnival Corporation, introduced the development of Ocean Medallion, what he described as “the world’s first interactive guest experience platform capable of transforming vacation travel into a highly personalized and elevated level of customized service.” Continue reading Sea Change in Guest Experience Announced by Carnival CEO

Visitors of Walt Disney World Resort in Orlando can now enter the theme park, check in at FastPass entrances, and buy food and merchandise without ever having to reach for their wallets. That is because Disney recently introduced the MagicBand, a tech enabled wristband that transmits signals to various sensors throughout the theme park so that the consumer experience can be completely hassle-free. Each wristband is personalized and designed to anticipate the needs of anyone visiting the park.  Continue reading MagicBand Offers Seamless Experience for Theme Park Guests