Amazon introduced Alexa for Hospitality this week, a new version of its virtual assistant designed specifically for the hotel industry. Alexa for Hospitality will initially be offered on an invitation basis to locations such as hotels and vacation rentals. The voice assistant will be customized per hospitality location so that customers can interact with an Echo smart speaker to easily adjust room controls, order room service, request housekeeping, ask location-specific questions, contact the front desk, check out, and more. Continue reading New Version of Alexa Coming to Hotels With Echo Speakers

As hotels in the U.S. continue to offer faster Internet connections, an increasing number of guests are more inclined to stream video content via popular services such as Netflix, Amazon and Hulu than opt for in-house video-on-demand. As a result, hotels are beginning to experience a significant decline in VOD use. Some have recently cut their adult-themed VOD content, and may eventually do the same with other on-demand offerings. However, this may not be the end of video-on-demand in hotels if providers make their services more competitive. Continue reading Streaming Services Send Hotel Room VOD to Chopping Block