Facebook and Instagram Roll Out New Safety Tools for Teens

Meta Platforms is introducing updates to further protect teens on Facebook and Instagram. Starting this week, those under the age of 16 (or under 18 in certain countries) will be defaulted into more stringent private settings when they join Facebook. A similar default was put into effect on Instagram last year. Meta is also restricting “potentially suspicious adults.” For example, adults will be restricted from messaging teens they aren’t connected to and from seeing teens in their People You May Know recommendations. A “suspicious adult” is one that has recently been blocked or reported by a young person. Continue reading Facebook and Instagram Roll Out New Safety Tools for Teens

AR/VR Meta Quest Pro Targets Productivity Sector for $1,500

Meta Platforms unveiled its anticipated mixed reality headset yesterday at Meta Connect. The $1,500 Quest Pro, which CEO Mark Zuckerberg introduced as “the first in our new line of advanced headsets,” becomes the first full-color AR/VR device to hit the U.S. market on October 25. Although Meta is positioning the Quest Pro as a productivity device, the thrust was that app makers will be encouraged to develop for it. Meta also announced that NBCUniversal content and Microsoft Office, Windows, Teams and Xbox Cloud Gaming are coming to Meta Quest headsets. Continue reading AR/VR Meta Quest Pro Targets Productivity Sector for $1,500

Facebook, Instagram and Messenger Offering New Ad Units

Meta Platforms is expanding its advertising inventory with new units in Facebook, Instagram and Messenger. Advertisers now have a new way to feature ads on Instagram’s Explore page, which displays content based on user preferences and routines. The Profile pages for all adult Instagram users will also carry advertising and select influencers will be eligible to push ads into their feeds as a way to potentially earn revenue. Messenger is going to use machine learning to program ads to likely purchasers. And Facebook Reels are getting “post-loop ads,” which creators and brands can slot between short videos. Continue reading Facebook, Instagram and Messenger Offering New Ad Units

Meta Adding a Customer Service Unit for Content Complaints

Based on feedback from its Oversight Board, Meta Platforms is creating a customer-service division that will help users of its social networks who have experienced issues with accounts being unexpectedly locked or posts being removed. In addition to Facebook and Instagram, Meta operates WhatsApp, Messenger and Horizon Worlds, collectively serving more than 3 billion global users. The early-stage initiative has reportedly been escalated as Meta’s use of artificial intelligence for content moderation has resulted in increased customer frustration over content removal with little notice or explanation. Continue reading Meta Adding a Customer Service Unit for Content Complaints

Meta’s New Sphere AI Tool Filters Web Content for Accuracy

Meta Platforms has unveiled Sphere, an AI-powered tool designed to verify open web content. “Building on Meta AI’s research and advancements, we’ve developed the first model capable of automatically scanning hundreds of thousands of citations at once to check whether they truly support the corresponding claims,” Meta says, noting that Sphere has “a dataset of 134 million public webpages — an order of magnitude larger and significantly more intricate than ever used for this sort of research.” Sphere is open sourced, which means third parties may be able to tailor its fact-checking algorithms for specialized use, such as legal, medical and architectural. Continue reading Meta’s New Sphere AI Tool Filters Web Content for Accuracy

Facebook Adjusts Algorithms, Messenger, to Take on TikTok

Facebook is trying to make its feed operate more like TikTok’s, according to recent reports that indicate the company recently directed employees to adjust the platform’s algorithms to prioritize popular posts, regardless of their source, over its traditional approach of serving posts from friends or accounts followed. Parent company Meta Platforms is also said to be reuniting Facebook with the Messenger app in order to align its message functionality with that of TikTok. Combined with an increased emphasis on short-form video with Reels on Facebook and Instagram, the changes reflect TikTok’s threat to Meta’s social media dominance. Continue reading Facebook Adjusts Algorithms, Messenger, to Take on TikTok

WhatsApp to Introduce Admin-Controlled Community Chats

WhatsApp is adding tools so groups of users can come together en masse for private conversations. Called Communities, the feature will enable separate groups to unite under one conversational umbrella supervised by an administrator. Community members will be able to receive updates sent to the entire Community and easily organize smaller discussion groups on topics of specific interest. Rolling out in the coming weeks, Communities will contain powerful admin capabilities, including announcement messages sent to everyone as well as filtering controls that target subgroups. Communities will have the end-to-end encryption of all private WhatsApp conversations.  Continue reading WhatsApp to Introduce Admin-Controlled Community Chats

Europe’s Digital Markets Act Designed to Regulate Big Tech

The European Parliament and EU member states reached agreement Thursday on key points of the Digital Markets Act, a sweeping measure poised to reshape the technology landscape in Europe and potentially around the world. The DMA objectives are two-fold: reining in anticompetitive measures that advantage Big Tech over competitors and consumers, and putting teeth to the new rules. Considered the biggest digital regulatory expansion anywhere in decades, the proposal has been criticized for singling out U.S. firms like Amazon, Apple, Meta and Alphabet, all of which fall into the gatekeeper category targeted by the act. Continue reading Europe’s Digital Markets Act Designed to Regulate Big Tech

Big Tech Faces Global Pressure to Step Up Child Protections

UK-style child protections are coming to the U.S. if a pair of California state lawmakers have anything to say about it. Assembly members Jordan Cunningham, a Republican, and Buffy Wicks, a Democrat, last week proposed the California Age-Appropriate Design Code Act, a bill modeled after what is popularly known in the UK as the Children’s Code, and more formally tagged the Age Appropriate Design Code. If enacted, websites and social platforms would have to limit the collection of children’s data in California, enact safeguards protecting minors from other users, minimize addictive features and simplify privacy settings. Continue reading Big Tech Faces Global Pressure to Step Up Child Protections

Meta’s VR Evolution Includes New Cross-Platform 3D Avatars

Facebook founder Mark Zuckerberg has been busy reinventing his company since the October announcement that the parent entity would name-change to Meta Platforms, where Zuckerberg remains chairman and CEO. Traditional social media engineers and support staff workers at the company, which turns 18 this month, are being urged by managers to reapply for new positions that involve responsibilities in augmented reality and virtual reality, according to reports that say Meta is actively recruiting from tech giants such as Microsoft and Apple to fill thousands of new jobs in hardware and software. Continue reading Meta’s VR Evolution Includes New Cross-Platform 3D Avatars

Consumers Downloaded a Record 230 Billion Apps Last Year

Consumer mobile app spending hit $170 billion in 2021, according to the State of Mobile in 2022 report released by App Annie. Charting expenditures across iOS, Google Play and third-party Chinese Android app stores, the figure represents 19 percent year-over-year growth, almost flat (down from 18 percent growth in 2020). While last year, consumers installed more apps than ever, the growth rate itself is slowing. Last January, App Annie reported year-over-year download growth of 7 percent from 2020, which has dropped to 5 percent for 2021. However, in all, consumers downloaded a record 230 billion apps in 2021. Continue reading Consumers Downloaded a Record 230 Billion Apps Last Year

Meta Says User Safety Prompts Delay for Default Encryption

Last month, Meta Platforms announced it would delay until 2023 the introduction of end-to-end encryption (E2EE) by default on Messenger and Instagram. Now the company is shedding light on its decision, which walks the line between issues of privacy and public safety. Child advocates said the change would help abusers avoid detection. Since the purpose of encryption is to shield sensitive information for things like financial and health information, it wouldn’t do to have human monitors poking around there. Meta is using artificial intelligence in an attempt to prevent bad behavior before it happens. Continue reading Meta Says User Safety Prompts Delay for Default Encryption

Amazon Prime Video Is First to Launch a Clip-Sharing Feature

Amazon is adding an interactive clip-sharing feature to its Prime Video streaming service that allows users to share short video clips from Amazon Originals via social media and direct message. The feature is available for Amazon series “The Boys,” “The Wilds,” “Invincible” and “Fairfax,” with plans to expand to other original TV shows and movies in the future. Users can click on the “Share a clip” button while watching the content, and the app will generate a 30-second clip. Amazon is the first major streaming platform to introduce such a video-sharing feature. For the initial rollout, the feature is only available for iOS users in the U.S. Continue reading Amazon Prime Video Is First to Launch a Clip-Sharing Feature

Facebook Negatively Impacts Society, According to CNN Poll

About 76 percent of adults believe Facebook makes U.S. society worse while 11 percent say the social network makes society better and 13 find it neutral, according to a new CNN poll by SSRS. Roughly 50 percent said they know someone who bought into a conspiracy theory they read about on the site. Meanwhile, Facebook parent Meta Platforms says that beginning January 19 it will discontinue advertisers’ ability to target users based on their history of accessing content about health, ethnicity, politics, religion, sexual orientation and myriad other topics. The change applies to Facebook, Messenger and Instagram. Continue reading Facebook Negatively Impacts Society, According to CNN Poll

Facebook Groups Launches New Tools to Empower Creators

Meta is offering new tools for Facebook Groups to help admins further develop and engage the communities they manage. New features introduced at last week’s Facebook Communities Summit include subgroups, fee-based subscription groups, real-time chat for moderators, personalization tools and community fundraiser enhancements. Group admins will be able to customize the look and feel of groups, including greetings, colors, fonts and backgrounds, as well as the emoji available for content reactions. Facebook said the changes combine “the best of Pages and Groups into one place,” while making it easier, safer and more fun to collaborate. Continue reading Facebook Groups Launches New Tools to Empower Creators