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Debra KaufmanAugust 24, 2018
Facebook revealed a ratings system it has been developing over the past year, assigning users a “reputation score” that estimates their trustworthiness on a scale from zero to one. The idea behind the system is to weed out bad actors, according to Facebook product manager Tessa Lyons who is in charge of the battle against fake news. Up until now, Facebook, like other tech companies, has depended on users to report problematic content, but discovered that users began to file false reports about items they said were untrue. Continue reading Facebook, Twitter Turn to Algorithms to Weed Out Bad Actors
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Debra KaufmanAugust 14, 2018
After Facebook chief Mark Zuckerberg and his colleagues debated for weeks what to do about Alex Jones’ far-right, conspiracy-focused Infowars, Zuckerberg finally made the decision to ban Infowars content from the platform. Jones has millions of followers who endorse theories such as the Sandy Hook massacre being a hoax enacted by gun-control supporters. Prior to Facebook’s ban, company execs gave vague, unsatisfactory answers to questions from lawmakers and journalists. Meanwhile, Twitter execs have also been debating Infowars, but for now have opted not to ban Jones’ content. Continue reading Facebook, Twitter and Other Platforms Struggle With Infowars
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Debra KaufmanJuly 27, 2018
In January, Facebook debuted Watch Party, an experimental feature that allows shared simultaneous viewing of videos, to a select number of users. Now, the company is opening access of the feature to all groups on the site, in an attempt to make video viewing a social experience. Groups has become an important product for Facebook’s more than 1.4 billion monthly users, and Watch Party is intended to add another compelling reason for users to stick with those who share similar interests. Continue reading Facebook Launches Watch Party for Shared Viewing of Video
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Debra KaufmanJuly 26, 2018
In May and June, Twitter deleted more than 143,000 apps that violate its prohibition against using its APIs to automate spam and abuse or breach its privacy rules. The big cleanup is part of Twitter’s overall housekeeping, and includes the removal of “suspicious accounts” from users’ follower lists. According to The Washington Post, Twitter suspended more than 70 million fake accounts. Not all automated accounts are malicious, but the social media platform has been bedeviled by those that are. Continue reading Twitter Takes Stronger Stance Against Misinformation, Spam
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Debra KaufmanJuly 24, 2018
One day after Facebook said it would remove misinformation that could provoke violence, the company announced tweaks to WhatsApp, saying it would limit the number of groups to which a message could be forwarded on that platform. This specific move — which was requested by the Indian government — came after fake news widely forwarded via WhatsApp led to mob violence and the death of 20 people wrongly suspected of child kidnapping. WhatsApp has over 200 million monthly active users in India. Continue reading WhatsApp Hopes Changes Will Reduce Virality and Violence
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Debra KaufmanJuly 20, 2018
In the wake of posts that have incited violence in Sri Lanka, Myanmar and India, Facebook has tweaked its fake news policy and agreed to remove posts that could lead to physical harm. In the incidents that sparked this change, rumors spread on Facebook led to physical attacks on ethnic minorities. The attacks have involved the Rohingya Muslims in Myanmar, Muslims in Sri Lanka, and other attacks in India and Mexico. Changes do not apply to Instagram or WhatsApp, despite the latter’s involvement in incidents in India. Continue reading Facebook Combats Fake News After Hoaxes End in Violence
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Debra KaufmanJuly 11, 2018
YouTube is awarding $25 million in grants, part of a $300 million Google News Initiative, to news organizations to help them expand their video operations. The company plans to identify “authoritative news sources” and bring their stories to the top of users’ feeds. Now begins the work to decide what constitutes authority in news journalism, in a society where many don’t trust the traditional news media at all. To that end, YouTube also debuted changes to its tools to recommend news-related videos. Continue reading YouTube Seeking Content From Authoritative News Sources
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Debra KaufmanJune 5, 2018
Facebook is removing Trending Topics next week, saying that the feature has become “less useful” over time and that pulling the plug on it will “make way for future news experiences.” The feature accounted for an average of less than 1.5 percent of clicks to publishers from Facebook. Conservatives also decried the feature saying it proved Facebook’s liberal bias, an accusation the company is still trying to get out from under. Facebook now plans to pay some news outlets to produce daily and weekly news show for Watch. Continue reading Facebook Drops Trending Topics, Tests Other News Features
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Emily WilsonApril 5, 2018
Under pressure from lawmakers, regulators, and some of its two billion monthly active users to fight misinformation, Facebook is tweaking how information is presented on its News Feed. Users in the U.S. will now be able to easily see a news publisher’s Wikipedia page along with a given story and can see how frequently it’s been shared on the social network. Facebook is under renewed criticism following reports that Cambridge Analytica “improperly accessed data on millions of Facebook users,” reports The Wall Street Journal.
Continue reading Changes to Facebook News Feed Plan to Curb Misinformation
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Debra KaufmanMarch 5, 2018
Facebook will end Explore, an experiment launched last fall in six countries that separated posts from news sites and publishers from other content. Publishers in Bolivia, Cambodia, Guatemala, Serbia, Slovakia, and Sri Lanka said they were blindsided by the experiment, and that it led to a surprising amount of misinformation or fake news. The test put a “digital divide” between family/friends and brands and news sources. Facebook admits they should have communicated the experiment better to publishers. Continue reading Facebook Ends Test that Led to Surprise Rise in Fake News
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Debra KaufmanMarch 5, 2018
Twitter chief executive Jack Dorsey has brought his own company to task, for what he said is a less-than-stellar performance in handling malicious activity. More specifically, he said that he did not move quickly enough to take action against the Russian efforts to create divisions between Americans. Dorsey, who has previously expressed contrition for his slow reaction, has now made it clear that the company needs to take actions to prevent this from happening again, rather than just reacting after the fact. Continue reading Twitter to Hire Experts, Accept Proposals to Stop Bad Actors
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Debra KaufmanFebruary 6, 2018
YouTube, targeting content that promotes conspiracy theories as well as state-sponsored content, says it will begin to label all videos coming from state-funded broadcasters. That may even include the Public Broadcasting Service (PBS), but in fact is intended to target such bad actors as RT, the Russian state news organization identified by U.S. intelligence as the Kremlin’s main international propaganda unit. Last year, YouTube reportedly had 5.5 million views across 20 channels of RT content. Continue reading YouTube Plans to Include Labels for All State-Funded Videos
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Debra KaufmanSeptember 14, 2017
For years, Google has encouraged publishers to partake in its “first click free” policy, which allows its search engine users to circumvent news website paywalls for a limited amount of content. Publishers have complained that the policy hurts subscription growth, but that if they don’t participate, Google will list their sites further down in search rankings. Now, in response to long-standing publisher opposition, Google is ending that policy, letting publishers determine how users access their sites from search results. Continue reading Google Ending ‘First Click Free’ Policy to Appease Publishers
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Debra KaufmanAugust 7, 2017
After months of testing, Facebook is launching a “related articles” feature, in another effort to combat fake news without actually taking down those posts. Instead, U.S. users will see links to informative articles on the same topic appended to stories spreading misinformation. The goal is to convince users to hesitate before sharing false news stories, although it does not prevent them from doing so. Facebook is also paying Snopes.com and other fact-checking sites to tag completely false stories as being “disputed.” Continue reading Facebook Introduces New Strategies to Combat Fake News
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Debra KaufmanMay 2, 2017
Leading Internet platforms have announced separate plans to combat fake news, hoaxes and the spread of misinformation. A security team at Facebook acknowledged the social media giant was used as a platform for misinformation during the 2016 U.S. presidential election, and has debuted new measures to mitigate the threat. Google is tweaking its search engine to prevent fake news and hoaxes from appearing in its top results. Wikipedia founder Jimmy Wales has his own plan to counter the spread of fake news via a new website. Continue reading Facebook, Google, Wikipedia Take Steps to Fight Fake News