Facebook is updating its Messenger platform to make it easier for users to interact with bots. The interface now has a nested menu that categorizes all of the bot’s capabilities. Facebook also created a new option to allow developers to hide the chatting screen so that customers don’t even have to conduct conversations with bots anymore. This update seems to limit the capabilities of bots and future voice-computing software. It arrives as one launch partner of the bot platform is returning to email rather than using Messenger for customer notifications. Continue reading Facebook Rolls Out Menus to Simplify Use of Messenger Bots