Meta Platforms is reforming its penalty system for Facebook policy violations. Based on recommendations from its Oversight Board, the company will focus more on educating users and less on punitive measures like suspending accounts or limiting posts. “While we are still removing violating content just as before,” explains Meta VP of content policy Monika Bickert, “under our new system we will focus more on helping people understand why we have removed their content, which is shown to help prevent re-offending, rather than so quickly restricting their ability to post.” The goal is fairer and more effective content moderation on Facebook. Continue reading Meta’s Penalty Reforms Designed to Be More Effective, Fair

Facebook whistleblower Frances Haugen’s meetings with European Union officials have accelerated the lawmakers’ plans to tamp down Big Tech. Officials are calling for quick action to strengthen and enact measures of a 2020 bill that would impose strict obligations on social media companies. As currently drafted the bill would require technology platforms to monitor and mitigate risks from illegal content or suffer stiff fines. Likening Europe to “a digital Wild West,” EU digital commissioner Thierry Breton said, “Speed is everything” and EU members must pass the new tech legislation in the first half of 2022. Continue reading FB Whistleblower Testimony Accelerates EU Regulatory Push

The Senate Judiciary Committee’s panel on Privacy, Technology and the Law pressed executives from Google’s YouTube, Facebook, and Twitter this week on how user content is shared via algorithms that can be misused. The top Republican on the panel, Senator Ben Sasse (R-Nebraska) stated that the use of such algorithms are “driving us into poisonous echo chambers.” Congress is currently considering the fate of Section 230 of the 1996 Communications Decency Act, which protects platforms from liability for what their users post. Continue reading Senate Judiciary Committee Grills Tech Execs on Algorithms

The U.S. House of Representatives’ Homeland Security Committee began a series of hearings to look into “emerging technological breakthroughs” to control malicious content posted on digital platforms by AI-enabled software including bots. Facebook head of global policy management Monika Bickert testified that the company has prioritized the development of such tools. Chief information officers at numerous tech companies are paying attention, worried that lawmakers are considering regulating the use of AI. Continue reading Lawmakers Aim to Control Malicious Content Enabled by AI

Digital platforms Facebook, Twitter, Google, Microsoft and Periscope are implementing new ways to fight some of the worst misdeeds of the Internet: hate speech, pornography, graphic and gratuitous violence, threats and trolling. To do so, they are relying on a new range of solutions mainly but not entirely fueled by artificial intelligence. In recent months, all these Internet companies have been the target of lawsuits and harsh criticism for their inability to remove such content in a timely fashion. Continue reading Tech Firms Test AI Solutions to Combat Inappropriate Content

Now that Facebook has become a major player in video, the social media company finds itself tackling new issues: piracy and policing of content. The latter became an issue within minutes after a gunman killed two journalists on live TV; the gunman posted his video on Facebook (and Twitter), which went viral. Content owners are also irate that Facebook has been slow in working to prevent copyrighted videos from being reposted by third parties. Now that Facebook admits it has a problem, the work to fix it begins. Continue reading Facebook Video Raises Offensive Content, Piracy Concerns