Amazon is expanding its package delivery business in an interesting way: it’s inviting interested parties to form small delivery companies of up to 100 drivers and to lease between 20 and 40 Amazon vans. In this way, Amazon can quickly expand its “last mile” delivery network into turf now dominated by FedEx and United Parcel Service. The company says it is merely responding to the need to handle an increasing number of orders on its platform; analysts estimate that more than $4 of every $10 spent online is on Amazon. Continue reading Amazon to Launch Small Delivery Companies for ‘Last Mile’

Google recently launched Shopping Actions, a new program to help retailers compete with Amazon, the world’s largest online retailer. The program allows companies to list “products across Google Search, in its Google Express shopping service, and in the Google Assistant app for smartphones and on smart speakers, like the Google Home,” reports TechCrunch. It offers a universal cart no matter what device shoppers are using and Google earns money via a pay-per-sale model. The program is now open to any retailer in the U.S.

Continue reading Google’s New Shopping Actions Aid Competition with Amazon

Today’s consumers are “overconfident in their security prowess,” which has resulted in a record year for cyberattacks, according to the “2017 Norton Cyber Security Insights Report.” The Symantec report found that 978 million people across 20 countries were impacted last year by cybercrime, and 44 percent of consumers were affected in the last 12 months. “As a result,” notes the report, “consumers who were victims of cybercrime globally lost $172 billion — an average of $142 per victim — and nearly 24 hours globally (or almost three full work days) dealing with the aftermath.” Continue reading Symantec Publishes Global Security Findings in Latest Report

Amazon is introducing home delivery of Whole Foods products through the company’s one- and two-hour Prime Now delivery service. Initially, the program will launch for neighborhoods in select Austin, Cincinnati, Dallas and Virginia Beach areas, but Amazon plans expansion throughout the year. While the company has not offered details on the expanded rollout, it’s worth noting that it took less than three years for Prime Now to reach more than 50 global markets. However, the company’s own grocery delivery arm AmazonFresh scaled back delivery in some areas last year. Continue reading Amazon Prime Now Begins Delivery of Whole Foods Products

Amazon’s quick delivery of groceries, cleaning supplies and other products is now expanding into a trial whereby consumers buy directly from merchants, with Amazon providing the latter with lower delivery costs, warehouse inspections, logistics software and recommendations. By doing so, Amazon shifts the burden from its own warehouses. In the process, however, it cuts out United Parcel Service and FedEx, both of which would have picked up the parcels from merchants’ warehouses and delivered them to customers. Continue reading Amazon Takes Control of Delivery, Cutting Out UPS and FedEx

Amazon is introducing Amazon Key, a service that, via a smart lock and a security camera, allows its couriers to unlock the consumer’s front door and drop a package inside. Similarly, Latch, a startup that makes smart locks, inked a deal this summer with Walmart online shopping site Jet.com to pay for its locks to be installed in 1,000 New York City apartment buildings. Amazon Key, which starts at $250, is a kit that includes an Amazon Cloud Cam (available separately for $120) and a Yale or Kwikset smart door lock. Continue reading Amazon to Debut New Delivery Service in 37 Cities Next Month

Amazon is following up the success of its Prime membership for consumers by launching a new Prime membership aimed at businesses. Investors worry that Amazon will wrest revenues from traditional industrial suppliers, much as it did with retail operations and bookstores among other businesses. For that reason, the news that Amazon now offers Business Prime Shipping had an immediate impact on WW Grainger, whose shares dropped as much as 4.6 percent, and Fastenal, whose stock dipped as much as 4.2 percent. Continue reading Amazon Debuts B2B Version of its Popular Prime Membership

Amazon, which invited U.S. cities to submit a proposal to become the company’s second headquarters, reports it has received responses from 238 cities and regions, representing 54 states, provinces, districts and territories. The project is expected to cost $5 billion over almost 20 years. New York, Boston, Atlanta, Nashville and Austin have said they submitted proposals, as did hurricane-battered Puerto Rico and several locations in Mexico and Canada. Reportedly, only seven U.S. states did not enter the contest. Continue reading Competition Ramps Up to Host Amazon’s New Headquarters

Walmart, to build a more powerful online shopping destination that can better compete with Amazon, is on the verge of adding Lord & Taylor to its website. Walmart’s idea is to transform its site from a destination for discount goods to an online mall that would feature such higher-end brands as Lord & Taylor. For Lord & Taylor, the online traffic would be welcomed at a time that fewer consumers are visiting department stores. Jet.com and men’s clothing company Bonobos, both owned by Walmart, could also join the site. Continue reading Walmart Elevates Profile With Anticipated Lord & Taylor Deal

With its NFL stream, Amazon hopes for more digital advertising. Advertisers considering the platform see at least two things they like: Amazon’s promised “attribution,” which shows how ads led to brand awareness or online store sales (including on Amazon), data that advertisers haven’t gotten reliably on TV; and Amazon’s viewers, all $99 per year Prime subscribers, which makes them more likely to make online purchases. Sling TV, Showtime, Gillette, Pepsi and Hyundai are the first to buy an Amazon NFL ad package. Continue reading Amazon Builds New Ad Goals on Thursday Night NFL Games

Target announced that it is expanding its partnership with Google to cover a number of initiatives: consumers will be able to shop Target via Google Express home delivery (including by voice), Target’s REDcard payment card will be integrated into Google’s shopping platform, and new support for store pick-ups of purchases made through voice will be introduced. Amazon’s biggest rival Walmart announced in August that it would also team with Google for voice-based shopping efforts. The moves could help Google Home compete with Amazon’s Alexa-powered smart speakers. Continue reading Voice Shopping: Target Expands its Partnership With Google

Amazon is now working on delivering packages inside peoples’ homes and car trunks. The e-commerce giant is on the verge of inking a partnership with Phrame, a manufacturer of a product that fits around a license plate, with a secure box that holds the keys to the car. Users can unlock the box with their smartphone, and remotely grant access to a delivery person. Sources say that Amazon is also working on a smart doorbell device that would give its delivery drivers one-time access to a person’s home. Continue reading Amazon May Soon Deliver Packages Inside Homes and Cars

Starting December 1, shoppers on Amazon will most likely have to pay sales taxes on goods purchased from third-party merchants, in addition to paying tax on those bought directly from Amazon. That’s because, on that date, at least some vendors will begin collecting taxes to receive partial amnesty from back taxes in almost half of the U.S. states, including Florida, New Jersey and Texas. The deadline for the partial amnesty deal is October 17, so it is not yet clear how many merchants will take it. Continue reading States Are Battling Sales Tax Loopholes for Amazon Vendors

Walmart is debuting shopping with voice commands on its website, via Google Home and Google Home Mini devices; it also offers customers $25 off their order if they buy one of the Google devices and link their Walmart account to Google Express’ shopping platform. The result may boost numbers of users who adopt voice shopping, and will also make it easier for customers with Google Home to easily reorder items they’ve previously purchased; with it, Walmart’s ease of shopping rivals Amazon’s Buy Now option and Dash Buttons. Continue reading Walmart and Google Debut Voice-Command Online Shopping

Amazon is getting ready to rollout Seller Flex, a new delivery service it has been testing in India for the last two years. With the service, more products will be eligible for free two-day shipping. Sources say this will not only ease overcrowding in the company’s warehouses but also shift more of the delivery functions away from its long-time partners United Parcel Service and FedEx. The confidential U.S. pilot project is taking place in West Coast states, with a wider rollout planned for 2018.
Continue reading Amazon Taking More Delivery In-House, Rivaling UPS, FedEx