Facebook is working with more than 25 companies to help them use chatbots in Messenger to order goods and answer customer service questions, without human assistance. Among its new partners are Disney, eBay, JetBlue, and The Wall Street Journal, all of which are contributing to making the Messenger app a focal point for shopping, news and entertainment. Facebook owns two of the largest messaging apps, Messenger and WhatsApp; both are piloting programs to let businesses communicate with customers. Continue reading Facebook Developing Chatbots for its Popular Messenger App

Two years after it first announced its Prime Air drone project, Amazon has unveiled its latest UAV prototype, with plans to eventually deliver packages to customers in less than 30 minutes. In a video featuring former “Top Gear” host Jeremy Clarkson, a new hybrid design is introduced — a larger vehicle that is essentially part helicopter and part airplane. The drone can still take off and land vertically, but it can also shift to a horizontal flight mode with the capability of flying 55 mph for more than 15 miles. Continue reading Amazon Debuts New Hybrid Prototype for its Prime Air Drones

Korea’s largest mobile operator, SK Telecom rolled out its new LTE-Advanced broadband service last week. South Korean customers will now have access to 4G wireless network speeds up to 225Mbps (three times faster than other current mobile connections). This speed will allow users to download 800MB movies in less than half a minute. A new version of the Samsung Galaxy S5 will be the first to support LTE-A speeds, while LG and Pantech plan to launch compatible devices next month. Continue reading SK Telecom Introduces New LTE-Advanced Broadband Service

Tom Wheeler met this week with Andy Berke, mayor of Chattanooga, Tennessee, to discuss the power of networks in driving economic growth. In an FCC Blog post titled “Removing Barriers to Competitive Community Broadband,” Wheeler writes about Chattanooga’s history and Berke’s recognition that tomorrow’s economic growth will be reliant upon effective high-speed networks, which is why the city “invested in building out one of the nation’s most robust community broadband networks.” Continue reading FCC Chair Tom Wheeler on the Power of Community Broadband

The Fox Now video app allows users to watch recent episodes of Fox series the day after they air. In a new update to its version for Apple devices, Fox has added a feature that suggests shows to the user based on preferences and viewing history. The upgraded user interface, which is based on the iOS 7 design, intends to keep fans watching more video by providing useful recommendations. Fox Now also features expanded TV Everywhere access with more current and past programming. Continue reading Fox Now Video App Offers Personalized Recommendations

Telecom giant AT&T is poised to acquire DirecTV for $49 billion, but that deal could fall through if DirecTV fails to renew its “Sunday Ticket” offering with the NFL. The current DirecTV deal with the NFL, which allows the satellite company to broadcast all out-of-market NFL football games on Sunday afternoons to TVs and mobile devices, expires at the end of the 2014 football season. AT&T hopes to become a major broadcasting partner of the NFL with the acquisition of DirecTV. Continue reading AT&T-DirecTV Deal May Hinge on NFL Sunday Games Rights

Following months of expanding its LTE data pipes, Verizon Wireless is now offering improved 4G speeds under its new “XLTE” banner. The carrier is introducing improved performance in areas where it has added AWS wireless spectrum. Verizon promises that XLTE regions will feature double the bandwidth and faster peak speeds. The company says that more than 35 percent of devices operating on its network can take advantage of the added capacity of AWS. Continue reading Verizon Wireless Promises Double the Bandwidth with XLTE

Comcast has introduced a commercial content delivery service targeting large and mid-sized content owners that can offer competitive SLA and pricing, since the company already owns the network. Comcast’s CDN allows content owners to go directly to the ISP to store and deliver content via the “last mile.” While this approach can displace traffic delivered by third-party CDNs such as Akamai and Limelight, it should not be confused with a “fast lane” or “prioritization” of content. Continue reading Comcast Unveils CDN Service for Content Delivery via Last Mile

The following is on the schedule for the Federal Communications Commission: whether to approve or block AT&T’s newly announced $49 billion acquisition of DirecTV, whether to allow Comcast’s proposed $45 billion purchase of Time Warner Cable, establish rules for next year’s auction of TV airwaves to wireless carriers, and determine whether and/or how to regulate the way broadband providers treat traffic over networks (and possibly face a busier calendar if Sprint makes a bid for T-Mobile). Continue reading FCC Faces Busy Year of Acquisitions, Auctions and Regulation

The Federal Communications Commission voted 3-2 yesterday in favor of moving forward with proposed rules that would allow broadband providers to charge individual companies extra for preferential handling of online traffic. The ongoing debate has divided tech companies regarding the best path to keeping the Internet open. FCC Chairman Tom Wheeler’s proposal would ban providers from blocking or slowing sites, but leaves open the possibility of deals for access to so-called “fast lanes.” Continue reading Net Neutrality: FCC Votes in Favor of Advancing Web Proposal

According to NPD Group’s latest “TV Everywhere Report,” cord cutters are not the only ones turning to OTT services. NPD indicates that 21 percent of today’s pay TV subscribers are using TV Everywhere services at least once a month. The report found that three out of four subscription video-on-demand households also have a pay TV subscription. And about 30 percent of SVOD users turn to TV Everywhere weekly, compared to 20 percent of TV Everywhere users who choose not to subscribe to SVOD. Continue reading NPD Report Says Pay TV Subscribers Turn to TV Everywhere

Japanese mobile giant NTT Docomo is currently planning new wireless trials that could increase the capacity of future mobile networks to 10 Gbps (1,000 times today’s LTE networks). The new radio technologies could become an important part of a future 5G standard. NTT Docomo is working with Alcatel-Lucent, Ericsson, Fujitsu, NEC, Nokia and Samsung to perform lab trials at Docomo’s research & development facility in Yokosuka, which is expected to be followed by outdoor trials in 2015. Continue reading NTT Docomo Plans Trials of New High-Bandwidth Network Tech

Charter Communications may have figured out another plan to become the nation’s second-largest cable operator, despite losing out to Comcast in its bid to acquire Time Warner Cable. As part of a new three-part deal with Comcast announced yesterday, Charter plans to pick up subscribers that Comcast will be divesting. Should the deals be completed, Charter will acquire a stake in a new public company to be launched by Comcast, and swap subscribers with the cable giant. Continue reading Charter and Comcast Joining Forces, End Dispute Over TWC

The Federal Communications Commission has proposed to allow broadband providers to charge fees for high-speed Internet for faster delivery of video and other data, essentially allowing a premium Internet fast-lane for companies that can pay. Small content providers may not be able to compete because they do not have the resources to pay for high delivery speeds. The regulations would also prohibit broadband companies from blocking or slowing down individual websites. Continue reading Will Proposed FCC Regulations Create a Two-Speed Internet?

AT&T announced a joint venture with The Chernin Group to commit $500 million to buy and launch Internet video services. Video content is foreign territory for AT&T, while Chernin’s only foothold is a majority stake in anime streaming service, Crunchyroll. Together, the two organizations have pledged to “acquire, invest in and launch over-the-top video services.” AT&T’s move into streaming services comes on the heels of similar projects by competitors such as Verizon and Dish Network. Continue reading AT&T and Chernin Group Invest $500 Million in Online Video