To better combat online trolls who have recently been waging campaigns to affect audience ratings for certain movies, Fandango-owned Rotten Tomatoes is making a significant change to its review submission model. Since the influential website relies upon credible ratings, “review bombing” that adversely impacts audience ratings is seen as a major issue. In order to minimize such a potential flood of negative reviews, users will no longer be permitted to post any audience reviews until the film in question appears in theaters. Continue reading Rotten Tomatoes Adjusts Its Review Model to Combat Trolls

In an effort to make its Tomatometer ranking of movies and TV shows even stronger, popular review aggregation service Rotten Tomatoes made a move this week to add more female and minority reviewers. By revising its criteria for new critics, the service aims to include a wider range of voices, including those from the increasing number of reviewers gaining audiences via podcasts and YouTube. In order to be more inclusive, Rotten Tomatoes has adjusted its requirements that have thus far been based largely on employment duration and scale of publishing. As a result of the changes, 200 new critics were added to the site yesterday. Continue reading Rotten Tomatoes Diversifies Critic Pool to Strengthen Service

In the U.S., Facebook Messenger now automatically launches Fandango information and ticketing, along with suggestions for GIF-sharing and so-called quick replies, within the app. The feature is based on M, Facebook’s AI-powered virtual assistant technology. The M assistants have thus far offered a variety of actions in Messenger, including sending stickers, launching Uber or Lyft, beginning a poll and sharing a location. Facebook Messenger users can change their settings in order to mute these suggestions. Continue reading Facebook Messenger Debuts In-App Fandango Ticket Sales

Movie ticketing company Fandango launched its VOD service FandangoNOW on Microsoft’s Xbox One and Xbox One S consoles. FandangoNOW, which is already on Android TV among other platforms, offers 40,000 new-release and catalog movies as well as next-day TV shows for rent and purchase. The move puts Fandango in direct competition with Apple iTunes, Amazon Video and Walmart’s Vudu. Fandango’s end game is to deploy the rebranded FandangoNOW to increase overall revenues via a home entertainment offering. Continue reading Fandango Brings Movie VOD Service to Xbox Game Consoles

Fandango has built a business helping moviegoers purchase tickets online and via a smartphone app. Now the ticket retailer owned by NBCUniversal is partnering with Facebook to sell tickets directly from the social network. It began this past weekend when fans were given the opportunity to buy tickets to “The Magnificent Seven,” “Kevin Hart: What Now?” and “Storks” through each film’s Facebook page. The move is part of a larger strategy to attract millennials; the company’s next step to reach a younger audience is a Snapchat interface. Continue reading Fandango Tests Selling Movie Tickets Directly via Facebook

Ticketing company Fandango plans to launch one of the Apple Watch’s first entertainment apps this Friday when the wearable starts its initial shipments. Similar to its mobile app, Fandango’s watch app will feature scannable movie tickets. The app also offers movie trivia and helpful screening information such as theater directions, seat details and a countdown clock to showtimes. Fandango, which developed an early iPhone app and was one of the first Passbook app partners, already has more than 36 million monthly online visitors. Continue reading Fandango to Feature Scannable Movie Tickets via Apple Watch