By
Paula ParisiSeptember 7, 2022
Popular social networking service Twitter is adding an edit button for published tweets, the platform’s most-requested feature to date. Users will have to pay for it, at least initially. Edit Tweet, which is being tested internally, will expand to a public test in the coming weeks, rolling out to a select subset of Twitter Blue subscribers who will have 30 minutes from publication to Edit Tweet, doing things like fixing typos and adding missing tags. Tweets that have been edited will carry a label that even those not participating in the test will see. Continue reading ‘Edit Tweet’ Becoming Available for Twitter Blue Subscribers
By
Paula ParisiAugust 30, 2022
Based on feedback from its Oversight Board, Meta Platforms is creating a customer-service division that will help users of its social networks who have experienced issues with accounts being unexpectedly locked or posts being removed. In addition to Facebook and Instagram, Meta operates WhatsApp, Messenger and Horizon Worlds, collectively serving more than 3 billion global users. The early-stage initiative has reportedly been escalated as Meta’s use of artificial intelligence for content moderation has resulted in increased customer frustration over content removal with little notice or explanation. Continue reading Meta Adding a Customer Service Unit for Content Complaints
By
Debra KaufmanJune 8, 2021
Facebook revealed that former President Donald Trump’s suspension from its platform would last for at least two years. Trump will be eligible for reinstatement on the social network in January 2023, before the next U.S. presidential election. At that time, experts will decide “whether the risk to public safety has receded.” Further violations would trigger “rapidly escalating sanctions” and potentially a permanent suspension. The company also announced that it would end its policy of treating the posts of world leaders and other politicians differently than those of other Facebook users. Continue reading Facebook Will No Longer Offer Politicians Special Treatment
By
Debra KaufmanMay 26, 2021
Florida just passed a new law, signed by Governor Ron DeSantis, that makes it illegal for Facebook, YouTube, Twitter and other social media platforms to permanently bar political candidates from their sites. The law, which was crafted in response to Facebook’s and Twitter’s ban of former President Donald Trump in January, will impose a $250,000 per day fine. The law also makes it illegal to prevent posts in response to stories on their platforms. The law will likely face a constitutional challenge in the courts. Continue reading Florida Passes Legislation to Restrict Social Media Platforms
By
Debra KaufmanJuly 29, 2020
Since 2015, Twitter chief executive Jack Dorsey and the company board have been warned annually about internal cybersecurity risks. In fact, there are about 1,500 employees plus contractors with the power to make changes in 186 million daily user accounts, and the company had experienced breaches due to internal sources. Then, on July 15, hackers tricked employees to compromise 130 Twitter accounts, including those of Jeff Bezos, Joe Biden, Barack Obama and Elon Musk, stealing data from eight unidentified accounts. Continue reading Latest Twitter Hack Puts Spotlight on Internal Security Issues
By
Debra KaufmanJanuary 30, 2020
Facebook’s Oversight Board, comprised of people from outside the company, will determine if specific user posts violate its rules. But the company just divulged that it expects the board to “come to a case decision, and for Facebook to have acted on that decision, in approximately 90 days,” a lengthy period of time that makes it unlikely the board will be able to block misinformation from spreading virally. The board may play a role, however, in changing the company’s policy on paid political ads. Continue reading Facebook Reveals More Details About Its Oversight Board
By
Debra KaufmanOctober 2, 2019
After Facebook vice president Nick Clegg said that the social media company would not fact-check politicians’ speech and allow them more latitude with using offensive speech, the company’s former head of content standards Dave Willner called the move “foolish, wrong, and a significant betrayal of the original democratizing ideals of Facebook.” He noted that hate speech is not acceptable from anyone. Facebook will also permit opinion pieces or satires found to be inaccurate by fact-checkers to remain online. Continue reading Facebook Pressured Over Fact-Checking and Hate Speech
By
Debra KaufmanAugust 5, 2019
During its Cloud Next 2019 developer conference, Google revealed its Advanced Protection Program would be widely released and Titan Security Keys will be more readily available in retail. The former, which is intended to prevent cyberattacks against high profile targets such as politicians and business leaders, will debut in beta for G Suite, Google Cloud Platform (GCP), and Cloud Identity customers. The Advanced Protection Program “enforces the use” of the Titan Security Key or compatible third-party hardware, blocking access to third-party accounts not approved by admin. Continue reading Google’s Cloud Platform Updates Focus on Security Issues
By
Rob ScottJune 28, 2019
Twitter announced that it plans to hide messages that are posted by politicians who violate the company’s abuse or harassment policies. Such tweets will be hidden behind a warning label, but will not be removed from the service, since Twitter still considers them a matter of public interest. The notices will inform readers if a tweet violates rules regarding harassment or violent threats, and then readers will have the option of clicking through to access the questionable message. The move could complicate the current debate over political bias on Twitter in addition to the balance other social platforms are struggling with between free speech and offensive content. Continue reading Twitter Will Warn Users of Politicians’ Inappropriate Tweets
By
Rob ScottJuly 12, 2018
In an effort to restore trust in its social platform, Twitter plans to “begin removing tens of millions of suspicious accounts from users’ followers” today, reports The New York Times. “Many users have inflated their followers on Twitter or other services with automated or fake accounts, buying the appearance of social influence to bolster their political activism, business endeavors or entertainment careers.” Twitter has acknowledged that easily creating or buying fake followers has negatively affected the legitimacy of the platform. Continue reading Twitter Cuts Millions of Followers to Combat Fake Accounts
By
Debra KaufmanJanuary 30, 2018
Devumi is a company that sells Twitter followers and retweets to celebrities, politicians, businesses, overseas governments and anyone else who wants to become a digital influencer. According to the results of a New York Times investigation, the company has an estimated stock of 3.5 million automated accounts and has provided its approximately 200,000 customers with more than 200 million Twitter followers. The revelation comes at a time when big tech companies are in the spotlight for deceptive news and outside manipulation. Continue reading Company Offers Twitter Followers, Bots That Retweet for a Fee
By
Debra KaufmanOctober 16, 2017
Amazon’s invitation for U.S. cities and states to submit proposals for its second headquarters has ignited a frenzy of interest. The new headquarters is estimated to bring a $5 billion investment and 50,000 jobs, which led governors, mayors and other officials to invest in everything from professionally produced promotional packets to PR stunts to attract attention. In the process, some cities may be spending more than they should on what is essentially a long shot. The initial bidding process ends on October 19. Continue reading Amazon Invites Long-Shot Cities to Make Their Case for HQ
By
Debra KaufmanJanuary 15, 2016
Twitter now allows some mobile users to watch live video feeds on its sister app Periscope within the Twitter timeline. Previously, Twitter users linked to Periscope broadcasts via the discrete app. Acquired by Twitter in 2015, Periscope has taken off among users who use it to broadcast their whereabouts from smartphones. Users have posted an estimated 100 million live feeds on Periscope in the 10 months since its purchase. By linking the two apps, Twitter will introduce Periscope to new users and become home to more content. Continue reading Periscope Now Broadcasts Live Video Directly Within Twitter
By
Rob ScottOctober 2, 2015
Internet users are typically more engaged when accessing websites and social platforms that include photos and videos. Marketing firm Shift, for example, notes that readers are five times more likely to click an embedded link if a tweet includes an image. As a result, companies are now developing software solutions for sifting through the millions of online images in an effort to help brands, advertisers and e-commerce players identify what draws viewers. EyeEm Mobile and Neon Labs are among those looking to enhance the power of online visuals. Continue reading Companies Develop Tools for Sifting Through Online Images
By
Rob ScottJune 19, 2015
Snapchat is partnering with Live Nation Entertainment to bring its Live Stories feature to festivals and concerts. Starting today with the Electric Daily Carnival in Las Vegas (a popular electronic dance music festival), Live Stories will capture content at Live Nation events to share with specific communities through Snapchat. Live Stories, which provides video and photos from event attendees for a 24-hour period, has become a lucrative advertising platform for Snapchat. And its branded geofilters have become an added bonus for advertisers. Continue reading Snapchat, Live Nation Partner to Offer Music Fest Live Stories