Google controls approximately 90 percent of Internet search, and regulators, politicians, advertisers and users are sensitive to the tech giant’s efforts to wring more dollars out of that dominance. Twenty years ago, Google introduced text ads above search results and, over time, the company has made those ads less conspicuous. A recent design change prompted users to accuse the company of trickery to get them to click on ads, and marketers to complain the practice is a “shakedown” to push them to pay for ads. Continue reading Google Adjusts New Design Updates Following Complaints

Facebook’s revenue rose 25 percent to $2.11 billion for the quarter, beating analysts’ expectations of $20.9 billion. Its 2019 revenue rose almost 27 percent, with Q4 profits a 7 percent lift to $7.35 billion. The company reported that, even as expenses grew, its user base grew 9 percent from a year earlier to 1.66 billion, topping FactSet’s prediction of almost 1.65 billion. Not all is rosy, however: Facebook agreed to pay $550 million to settle an Illinois class-action lawsuit over use of its facial recognition technology. Continue reading Facebook Revenue Strong, Despite Facial Recognition Suit

Facebook’s Oversight Board, comprised of people from outside the company, will determine if specific user posts violate its rules. But the company just divulged that it expects the board to “come to a case decision, and for Facebook to have acted on that decision, in approximately 90 days,” a lengthy period of time that makes it unlikely the board will be able to block misinformation from spreading virally. The board may play a role, however, in changing the company’s policy on paid political ads. Continue reading Facebook Reveals More Details About Its Oversight Board

At the World Economic Forum in Davos, major tech players such as Alphabet, Apple, Facebook and Microsoft asked lawmakers for regulations they once fought. Facing antitrust probes and pushback on AI, privacy and encryption among other issues, these companies believe laws are inevitable and want to have a role in creating them. They also fear a patchwork quilt of global laws. Most recently, the Justice Department sparred with Apple over its request for help to unlock the iPhones of the Saudi Arabian naval trainee who killed three people in Florida. Continue reading Big Tech Firms Call For Regulation, Lobby Specific Policies

Big Tech is now one of the biggest lobbying groups in Washington, D.C. Facebook posted the greatest increase in spending last year, followed by Amazon, Apple and Microsoft. By increasing spending in lobbying, the companies hope to influence privacy legislation, pursue government contracts and rebut charges of unfair competition. Alphabet is the only Big Tech company to reduce its spending for lobbying in 2019, by 44 percent to $11.8 million. It also ended its relationship with lobbyists at six outside firms. Continue reading Big Tech Firms Increase Spending to Influence Lawmakers

Clearview AI has scraped over three billion photos from Facebook, YouTube, Twitter, Venmo and hundreds of other websites to create a facial recognition database now used by the FBI, the Department of Homeland Security and over 600 law enforcement agencies. Twitter just sent a cease-and-decease letter to the startup demanding that it stop taking photos and other data from its site and to delete any data it has already collected. Twitter accused Clearview AI of violating its policies. Continue reading Twitter Warns Clearview to Stop Scraping its Users’ Photos

According to six sources, in response to FBI concerns, Apple dropped the plan to allow iPhone users to encrypt backups in its iCloud service. Although this took place two years ago, it is just now being reported. Stress between Apple’s stance on privacy and law enforcement’s push to have access to its phones re-emerged a few weeks ago when a Saudi Air Force officer killed three Americans at Naval Air Station Pensacola. U.S. attorney general William Barr and President Donald Trump urged Apple to unlock the killer’s two iPhones. Continue reading Apple Drops iCloud Encryption Plan Based on FBI Concerns

During CES 2020, Spotify revealed plans to leverage its massive amount of user data in order to introduce targeted advertising in its exclusive podcast content. With its proprietary Streaming Ad Insertion (SAI) tech, Spotify will analyze data based on user location, type of device, gender, age and more to insert advertisements in real time (Spotify already automates dynamic ad insertion for its music streaming). The company could eventually become a major podcast ad network if it ends up placing ads in other networks’ content as well. Continue reading Spotify Plans to Run Targeted Ads in its Exclusive Podcasts

The U.S. House Committee on Oversight and Reform held its third hearing in less than a year on facial recognition, planning to introduce legislation to regulate its use by the federal government, law enforcement and the private sector. Committee chair Carolyn Maloney (D-New York) stated the draft legislation will appear in the “very near future” and noted the need to “explore” the privacy protections already in place. Facial recognition is already in use with smartphones, job interviews and in airports. Continue reading Bipartisan Law Regulating Facial Recognition Being Planned

CES 2020 expanded its media and entertainment-oriented C-Space to cover more interests, but four themes repeated across virtually every conversation and panel: data, privacy, quality and a genuine respect for the audience. Data was at the heart of the discussions. Never before has there been more information available, but how it is managed emerged as a consensus issue because few companies are organized to share data and insights across their enterprise. With the promise of optimizing experiences for consumers is a balance of privacy. Continue reading CES: Marketers and Creators Give Audience Starring Role

Location-based data is key to many of the efficiencies promised in smart, AI-enabled cities. HERE Technologies got its start in location data in 1985 when, as Navteq and later Nokia, its goal was to digitize mapping and pioneer in-car navigation. In 2015, HERE was sold to a consortium of German automakers and currently has nine direct and indirect shareholders. The company now creates 3D maps and other location-based solutions. During CES, HERE senior VP development & CTO Giovanni Lanfranchi described how the company ran a hackathon in Istanbul that challenged ordinary citizens to come up with new location-based solutions. Continue reading CES 2020: Location-Based AI is Enabling an Efficient Future

CTA director of regulatory affairs Rachel Nemeth, who moderated a CES panel on innovation and privacy, asked Baker Botts co-chair, antitrust group Maureen Ohlhausen to put the topic in historic context. “The Congressional debate on the Fair Credit Reporting Act (1970) brought forward many of the same issues we’re discussing today,” said Ohlhausen, who also served as a commissioner and acting chair of the FTC. “People were worried about computers and the use of their data. The FTC has long enforced privacy statutes, and began to apply them to the Internet once it became consumer-oriented.” Continue reading CES 2020: The High-Wire Tension of Innovation and Privacy

CTA chair/chief executive Gary Shapiro held court with two high-level government leaders: FTC chair Joseph Simons and FCC chair Ajit Pai, in two separate, 30-minute CES sessions. Simons first took the stage and described the Federal Trade Commission’s mission as two-fold: competition and consumer protection. “As we get further into the digital age, privacy concerns are becoming more important,” he said, noting that the FTC Act governing these concerns is 100 years old. “It’s time for Congress to adopt something more modern.” Continue reading CES 2020: A Fireside Chat with FTC Chair Joseph Simons

When your smart home takes stock of who’s there before turning the heat on to their favored temperature, that’s anticipatory technology. CNET editor-at-large Brian Cooley and CBS Interactive Tech Sites senior vice president, content strategy Lindsey Turrentine led a CES discussion on how data including location, human behavior, facial recognition and object recognition can help smart homes and smart devices anticipate human needs. “Some things will get better,” said Cooley. “And others might be unnerving.” Continue reading CES 2020: Smart Devices Enter an Anticipatory Tech World

Experts have made it clear that artificial intelligence will soon impact all industries, and at a CES panel on “AI — All Industry Integration,” moderated by Future PLC global editor-in-chief Bill Gannon, three experts teased out what that means for chatbots, computers, smartphones and automotive. All three noted some of the common challenges, including the need to change current business models, proactively provide mechanisms for users to guard their data and find ways to cope with the unforeseen going forward. Continue reading CES Panel Discusses the Industries That Are Integrating AI