As part of its spring product release, Yelp has added Yelp Assistant, an AI feature designed to connect consumers with relevant business professionals. The chatbot leverages OpenAI language models along with Yelp data to find the right fit and can interactively quiz users to learn more about their project and needs. Available on iOS (with plans for Android later this year), Yelp’s move is part of a trend using artificial intelligence to provide operational help managing households and life tasks. For example, the California-based energy intelligence firm Bidgely is now using AI to generate individualized consumer profiles on energy usage. Continue reading Yelp Assistant Joins Movement to Add AI Consumer Services

International Data Corporation (IDC) projects that global revenue from public cloud services will surpass $195 billion by 2020, more than doubling this year’s forecast of $96.5 billion. The new figures, part of IDC’s Worldwide Semiannual Public Cloud Services Spending Guide, represent a compound annual growth rate of 20.4 percent over 2015-2020. Also, IDC expects that revenue from Infrastructure as a Service and Platform as a Service will increase at a faster rate than revenue from Software as a Service. Media, telecom and retail will experience the fastest revenue growth. Continue reading Cloud Services Spending to Reach $195 Billion in Four Years