By
Debra KaufmanOctober 9, 2018
As the number of options for watching great content has grown, the ability to search and find that content has lagged behind. An ideal TV guide, from a single remote control (or smartphone), would offer search, sorting and personalization, and suggest the next program we might want to watch. One such possibility is the $100 Caavo Control Center, which enables up to four devices to be plugged in to a single remote control. A second is the Reelgood smartphone-based streaming guide that tracks over 50 streaming services. Continue reading Finding the Ideal TV Guide for Multiple Services and Devices
By
Debra KaufmanAugust 30, 2018
BuzzFeed News plans to debut a feature at the bottom of its news pages asking readers to donate between $5 and $100. In exchange, said one source, donors will get updates on big news stories and new programming. This move could presage a membership program with more perks, continued that source, who added that the company is not planning to charge for content. In another revenue-earning venture, BuzzFeed introduced a new product-review/recommendation site, earning revenue from online purchases. Continue reading BuzzFeed News Is Trying New Methods to Generate Revenue
By
Rob ScottAugust 29, 2018
In an effort to make its Tomatometer ranking of movies and TV shows even stronger, popular review aggregation service Rotten Tomatoes made a move this week to add more female and minority reviewers. By revising its criteria for new critics, the service aims to include a wider range of voices, including those from the increasing number of reviewers gaining audiences via podcasts and YouTube. In order to be more inclusive, Rotten Tomatoes has adjusted its requirements that have thus far been based largely on employment duration and scale of publishing. As a result of the changes, 200 new critics were added to the site yesterday. Continue reading Rotten Tomatoes Diversifies Critic Pool to Strengthen Service
By
Debra KaufmanAugust 21, 2018
After last month’s announcement, Netflix began to remove all customer reviews of TV shows, movies and other programming from its site, saying it was due to “declining use.” Although Netflix did allow customers to post new reviews until July 30, the company said it will have erased more than ten years’ worth of reviews by mid-August. Netflix removed the five-star rating system a year ago. Rival services Amazon, Apple’s iTunes and App Store, Google Play and Rotten Tomatoes still display user reviews and ratings. Continue reading Netflix Deletes All Customer Reviews Based on Declining Use
By
Rob ScottAugust 21, 2018
While Netflix bingers may be accustomed to the occasional “Are you still watching?” interruption, some subscribers are now experiencing 10- to 20-second promotional videos, and complaints have suggested that the videos cannot be skipped or muted. Similar to traditional commercials, the videos appear between episodes, reminding users about various series available on the streaming service. The company explained on Sunday that it is merely testing the promotional videos and they can actually be skipped. Netflix did not indicate how many of its more than 100 million subscribers are experiencing the tests. Continue reading Netflix Is Testing Promotional Videos That Play During Binges
By
Debra KaufmanJuly 18, 2018
Tech companies rely on artificial intelligence algorithms to recommend content, thus keeping users on their apps and platforms. While the benefit of that is obvious for the companies using AI, how the consumer might reap rewards is less clear. Some of those same companies are now asking themselves if they can both use AI to keep the consumer’s attention while also adhering to an ethical framework. IBM Research and MIT Media Lab have developed a recommendation technique that its research scientists say does just that. Continue reading IBM and MIT Media Lab Test AI Recommendation Algorithm
By
Debra KaufmanJuly 11, 2018
YouTube is awarding $25 million in grants, part of a $300 million Google News Initiative, to news organizations to help them expand their video operations. The company plans to identify “authoritative news sources” and bring their stories to the top of users’ feeds. Now begins the work to decide what constitutes authority in news journalism, in a society where many don’t trust the traditional news media at all. To that end, YouTube also debuted changes to its tools to recommend news-related videos. Continue reading YouTube Seeking Content From Authoritative News Sources
By
Debra KaufmanJuly 9, 2018
Smart TVs have become a boon to data collectors and their marketer-clients, who are using new technology to identify what people are watching on Internet TV, sometimes without their knowledge. San Francisco-based Samba TV, for example, which has collected viewing data from 13.5 million smart TVs in the United States, has raised $40 million in venture capital. About a dozen television manufacturers have inked deals with Samba TV to embed its software in some of their sets. Continue reading Marketers Use New Tech to Leverage Data From Smart TVs
By
Debra KaufmanJune 21, 2018
Google hasn’t had its own podcast app since it discontinued Google Listen in 2012. Now, it is unveiling Google Podcasts, an Android app that includes a “For You” section that keeps track of podcasts the user is subscribed to, and includes recommendations of top and trending podcasts and categories such as comedy, society & culture, news & politics, sports, religion & spirituality and the arts. Clicking on any podcast, the app will recommend related podcasts. It also offers an option to add the podcast to the user’s home screen. Continue reading Google Aims to Promote Diverse Voices With Podcasts App
According to research from UserTesting, the personalized viewing recommendations offered by video streaming services are failing to gain traction with most consumers. While results varied across services, only 29 percent of participants indicated that they watch content recommended to them. In addition to relevant recommendations, the study rated services based on metrics such as speed, availability of content, episode scanning, and overall ease-of-use. With a total score of 89.5, Netflix led the field, followed by Hulu (86.8), Amazon Prime (85) and YouTube TV (80.7). Continue reading Viewers Not Warming to Recommendations by Video Services
By
Debra KaufmanMay 18, 2018
Hulu will soon debut upgraded iOS and Android mobile apps with a new live TV program guide and a vertical video player that will let live TV viewers stream linear programming while browsing the channel guide. The streaming service’s iPhone and iPad apps will also get support for HDMI-out and Android apps will enjoy improved performance on Chromecast. Users will also be able to improve personal recommendations by deleting entries from watch history and removing certain kinds of programs. Continue reading Hulu Upgrades Mobile Apps With Live TV Guide, Vertical Video
By
Debra KaufmanApril 17, 2018
The disruptive movie subscription company MoviePass plans to build a recommendation engine to rival Rotten Tomatoes, which, say its executives, is too general and too critical for its client base. MoviePass subscribers pay a flat monthly fee to see one showing per day in participating theaters. According to MoviePass chief executive Mitch Lowe, subscribers want to be able to review movies on its site and say they would prefer to read reviews by fellow subscribers. MoviePass is also buying Moviefone from its owner, Verizon Communications’ Oath. Continue reading MoviePass Acquires Moviefone, Plans Recommendation Engine
By
Debra KaufmanApril 11, 2018
At a conference track on machine learning during the NAB Show in Las Vegas, Amazon Web Services M&E worldwide technical leader Usman Shakeel described his company’s toolsets. Shakeel addressed up front the question of whether machine learning can replace human creativity. “Can content ever create itself?” he asked. He emphasized that, in today’s world, machine-learning (ML) tools are being used to create efficient workflows, and curate and extract massive amounts of metadata. Continue reading NAB 2018: AWS Machine-Learning Tools for Content Creation
By
Emily WilsonMarch 14, 2018
The TV Time app, which boasts a million daily users, now offers filterable, personalized recommendations to help organize your viewing selections. With programming spread across multiple services, it is often a challenge to keep up with what’s out there, what’s new, and what you might enjoy. Based on a user’s viewing habits and behaviors across multiple services (such as Netflix, Hulu and cable), the app makes recommendations and helps users track what they’re watching while connecting with other fans after episodes.
Continue reading TV Time Adds Personalized Recommendations to its Features
By
Emily WilsonMarch 14, 2018
Spotify has launched Line-In, a music metadata editor, and has begun collecting information from users, who are now able to add descriptions of genres, albums and songs on the platform. The move is an effort by the streaming service to better understand how listeners hear and interpret music — and to continue emphasizing the importance of data to its business. All contributed edits are treated as suggestions and are carefully reviewed before being added to the data that powers the service. The 10-year-old Swedish company is about to go public via a direct listing rather than a traditional IPO.
Continue reading Spotify Launches New Tool, Enlisting Users to Add Metadata