When CTA announced Carnival Corporation, the world’s largest leisure travel company, as the opening keynote of CES 2017, it was reasonable to anticipate a major announcement and speculate that the defined characteristics of cruise ships and travelers could be a proving ground for smart tech and the promise of IoT technologies. This morning, Arnold Donald, CEO of Carnival Corporation, introduced the development of Ocean Medallion, what he described as “the world’s first interactive guest experience platform capable of transforming vacation travel into a highly personalized and elevated level of customized service.” Continue reading Sea Change in Guest Experience Announced by Carnival CEO