By
Erick Mendoza December 16, 2014
The current model by which restaurants take reservations is susceptible to problems that can arise from late arrivals, long waits and even no-shows. That is the reason that entrepreneur Nick Kokonas and chef Grant Achatz have joined forces to create Tock, a reservations system built to resolve the issues that often lead to inefficiencies in restaurants. Intrigued by the benefits of pre-paying for meals and being issued tickets for seating, ex-Googler Brian Fitzpatrick now serves as the chief technology officer. Continue reading Reserve, Pay and Eat: Tock’s Pre-Order Solution to Dining Out
By
Marlena HallerNovember 11, 2014
Google is integrating OpenTable’s booking service into its Maps mobile platform feature. Not only can users view turn-by-turn directions, reviews for businesses, and related photographs, but the addition will allow them to reserve a table at a restaurant from inside the application. Google has used other services in similar ways, such as displaying Uber fares, times of arrival and times to destination inside its app. The latest addition is a result of Google’s growing partnership with OpenTable parent Priceline.
Continue reading Google Maps App Includes OpenTable’s Reservation Service
By
Rob ScottJuly 22, 2014
Starbucks will soon allow its customers to place orders using the company’s mobile app. The service will have a test run before the end of the year and will roll out nationwide shortly after. The idea is to make the order/purchase process more convenient while reducing wait times at locations. The feature should also make it easier for those who place large orders. The move may be a natural next step for some, since a growing number of customers already use the mobile app at checkout. Continue reading Starbucks Mobile App to Add Feature: Online Orders for Pickup
Earlier this week, we reported that GM is getting ready to release more than 30 new vehicles equipped with built-in 4G LTE service provided by AT&T. A number of new models from various automakers are also looking to become rolling Wi-Fi hot spots this year as car and app makers make the long-awaited push into new software and communications links. New models will feature dashboard electronics that make it easier to access smartphone apps for traffic, weather, news, entertainment and more. Continue reading Mobile Apps and Infotainment for Cars Shifting into High Gear
By
Lisette LeonardMarch 14, 2014
Starbucks and McDonalds are working towards implementing mobile ordering and digital payment systems. Besides the pizza industry, most fast food chains have been reluctant to adopt digital ordering systems, while small businesses have been quick to accept GrubHub, which allows customers to order food online or through a smartphone app. Since GrubHub recognizes that fast food chains will likely create their own apps, the company is focused on partnering with independent restaurants. Continue reading Fast Food Giants Follow GrubHub’s Lead with Ordering Apps
By
Rob ScottMarch 7, 2014
South Korean researchers at public university KAIST have developed an alternative to Google Glass called the K-Glass. Although similar to Google’s electronic eyewear, KAIST’s wearable alternative is equipped with a special AR chip that enables the device to recognize objects without relying on barcodes or other markers. While currently bulkier than Glass, KAIST explains that its processor “duplicates the ability of the human brain to process visual data.” Continue reading K-Glass: South Korea Developing Alternative to Google Glass
By
Lisette LeonardMarch 6, 2014
The Institute of Electrical and Electronics Engineers (IEEE) suggests that 85 percent of tasks in an average person’s daily life will include game elements by 2020. Gamification is already being integrated into social media, data collection, the healthcare industry and more. Social media sites including Foursquare, Yelp and Facebook are incorporating game and reward features. For example, they encourage users to check into restaurants by rewarding them with badges and titles, such as “mayor” of a restaurant. Continue reading IEEE Predicts That Our Daily Lives Will Be Gamified by 2020
By
Rob ScottMarch 4, 2014
According to Kickstarter, the crowd-funding site officially passed $1 billion in pledges yesterday. Of the one billion pledged by 5.7 million individuals from 224 countries and territories to help fund creative projects, more than half was pledged in the last 12 months. More than $663 million was pledged by nearly 3.76 million backers in the U.S. alone. Other top countries include the U.K., Canada, Australia, Germany and France. Interestingly, nearly 16,000 people have backed more than 50 projects. Continue reading New Milestone: Kickstarter Passes the $1 Billion Pledge Mark
By
Valerie SavranOctober 28, 2013
According to Piper Jaffray’s 26th semi-annual teen market research report, Twitter is now a more important social network than Facebook for many teens. The report suggests that 26 percent of teenagers call Twitter their most significant social media site, while 23 percent claim their most important site to be Facebook, down from a high of 42 percent. However, Twitter is not without competition; the photo-sharing site Instagram, for example, is also doing well amongst teens. Continue reading Twitter Now More Popular Than Facebook Amongst Teenagers
By
Valerie SavranSeptember 18, 2013
Tabletop computer screens could improve the restaurant experience for diners and employees. Restaurants such as Chili’s Bar & Grill plan to introduce such technology in the future. The causal dining chain, which has been testing the approach this year, will install tabletop touchscreens in most of its 1,266 restaurants by early next year. Dallas-based Ziosk LLC provides tablet computers mounted to a base that include menu options, a card swipe device and video games. Continue reading Tabletop Computer Screens Bring Change to Dining Experience
By
Chris CastanedaSeptember 4, 2013
The AMC movie chain filed an IPO last Friday. Through its filing, the company reveals new plans to deal with ticket sales declines. AMC plans to develop its food concessions by expanding its alcohol and food service to more theaters. It also plans to offer assigned seating. The company was purchased by the Chinese conglomerate Dalian Wanda Group for $2.6 billion, and AMC had a $41.1 million profit on $2.69 billion in revenue ending on June 30. Continue reading AMC Theaters Bring Changes to the Movie Going Experience
By
Chris CastanedaAugust 19, 2013
Google recently released a software update for its Glass device. It is a preview that suggests how Google plans to monetize its wearable technology. The update now allows backwards swiping on Glass’ side touchpad and voice command control. These updates give users more information options, along with its contextual search service, Google Now, to make restaurant reservations, book hotels, order concert tickets and find nearby movies. Continue reading Glass Updates Hint at Monetizing Opportunities for Google
By
Valerie SavranAugust 14, 2013
Facebook recently announced two new features for its mobile Web and iOS and Android mobile apps that will allow users to book restaurants and access TV and movie listings without ever leaving the world of Facebook. These features could help the social network compete with services offered by the likes of Fandango, Yelp and GroupOn. Ultimately, by influencing offline spending, Facebook hopes to generate more revenue and draw more advertisers. Continue reading Facebook Launches New Features to Influence Offline Spending
By
Rob ScottMarch 13, 2013
Bing Now, a new research project demonstrated at Microsoft’s headquarters last week, could give Web searchers a way to gauge the ongoing atmosphere of a bar or restaurant before they decide to visit or make a reservation. Researchers are looking to smartphone owners who are already at the location to provide updated information when checking in. The crowdsourcing tool measures sound with the smartphone’s microphone. Continue reading Bing Now Turns to Live Crowdsourcing for Advanced Search