By
Debra KaufmanOctober 25, 2017
Mastercard, Osterhout Design Group (ODG), and Qualcomm are betting that augmented reality will be a powerhouse for future shopping. To test the waters, they put together an exhibit of a prototype retail experience that is on display, with clothes from Saks Fifth Avenue, at the Money20/20 event in Las Vegas. The prototype combines AR glasses, iris authentication, and integrated mobile payment, and uses photorealistic AR that lets the consumer look at the clothing and view digital details (such as the price) on the AR glasses. Continue reading Money20/20: Companies Partner on AR Shopping Prototype
By
Debra KaufmanOctober 23, 2017
Walmart, to build a more powerful online shopping destination that can better compete with Amazon, is on the verge of adding Lord & Taylor to its website. Walmart’s idea is to transform its site from a destination for discount goods to an online mall that would feature such higher-end brands as Lord & Taylor. For Lord & Taylor, the online traffic would be welcomed at a time that fewer consumers are visiting department stores. Jet.com and men’s clothing company Bonobos, both owned by Walmart, could also join the site. Continue reading Walmart Elevates Profile With Anticipated Lord & Taylor Deal
By
Rob ScottOctober 19, 2017
Amazon is reportedly getting ready to enter the private-label sportswear business, through initial deals with Taiwanese vendors including Makalot Industrial Co. and Eclat Textile Co., say people familiar with the matter. Makalot produces clothing for popular retailers such as The Gap, Kohl’s and Uniqlo, while Eclat makes apparel for Lululemon Athletica, Nike and Under Armour. Insiders suggest that no long-term contracts have been signed yet, since the project is so new and the manufacturers have thus far only produced small amounts as part of a trial.
Continue reading Insiders Say Amazon Close to Launching its Own Sportswear
By
Rob ScottOctober 16, 2017
Target announced that it is expanding its partnership with Google to cover a number of initiatives: consumers will be able to shop Target via Google Express home delivery (including by voice), Target’s REDcard payment card will be integrated into Google’s shopping platform, and new support for store pick-ups of purchases made through voice will be introduced. Amazon’s biggest rival Walmart announced in August that it would also team with Google for voice-based shopping efforts. The moves could help Google Home compete with Amazon’s Alexa-powered smart speakers. Continue reading Voice Shopping: Target Expands its Partnership With Google
By
Debra KaufmanOctober 12, 2017
Amazon is now working on delivering packages inside peoples’ homes and car trunks. The e-commerce giant is on the verge of inking a partnership with Phrame, a manufacturer of a product that fits around a license plate, with a secure box that holds the keys to the car. Users can unlock the box with their smartphone, and remotely grant access to a delivery person. Sources say that Amazon is also working on a smart doorbell device that would give its delivery drivers one-time access to a person’s home. Continue reading Amazon May Soon Deliver Packages Inside Homes and Cars
By
Debra KaufmanOctober 11, 2017
Starting December 1, shoppers on Amazon will most likely have to pay sales taxes on goods purchased from third-party merchants, in addition to paying tax on those bought directly from Amazon. That’s because, on that date, at least some vendors will begin collecting taxes to receive partial amnesty from back taxes in almost half of the U.S. states, including Florida, New Jersey and Texas. The deadline for the partial amnesty deal is October 17, so it is not yet clear how many merchants will take it. Continue reading States Are Battling Sales Tax Loopholes for Amazon Vendors
By
Debra KaufmanOctober 9, 2017
Walmart is debuting shopping with voice commands on its website, via Google Home and Google Home Mini devices; it also offers customers $25 off their order if they buy one of the Google devices and link their Walmart account to Google Express’ shopping platform. The result may boost numbers of users who adopt voice shopping, and will also make it easier for customers with Google Home to easily reorder items they’ve previously purchased; with it, Walmart’s ease of shopping rivals Amazon’s Buy Now option and Dash Buttons. Continue reading Walmart and Google Debut Voice-Command Online Shopping
By
Debra KaufmanOctober 9, 2017
Amazon is getting ready to rollout Seller Flex, a new delivery service it has been testing in India for the last two years. With the service, more products will be eligible for free two-day shipping. Sources say this will not only ease overcrowding in the company’s warehouses but also shift more of the delivery functions away from its long-time partners United Parcel Service and FedEx. The confidential U.S. pilot project is taking place in West Coast states, with a wider rollout planned for 2018.
Continue reading Amazon Taking More Delivery In-House, Rivaling UPS, FedEx
By
Rob ScottOctober 5, 2017
Amazon has acquired 3D body-model startup Body Labs for a reported $50-$70 million, although some sources say the figure could exceed $100 million. New York-based Body Labs specializes in true-to-life 3D models that are ideal for B2B software applications, including the creation of photorealistic avatars for gaming and virtual approaches for consumers to try on clothing. The latter should be of particular interest to e-commerce giant Amazon. The online retailer could use the scanning and modeling tech to help shoppers select fashion purchases ideal for their body types. Continue reading Amazon Acquires 3D Body-Scanning Tech Startup Body Labs
By
Debra KaufmanSeptember 25, 2017
With the purchase by Amazon completed, Whole Foods is moving forward on changes with its operations, evolving into a more traditional grocery store. Beginning in April, the store’s 470 locations will end the practice of allowing brands to promote their products or check on how those products are stocked and displayed. Also going by the wayside is the ability of brands to pitch products to individual stores or geographic regions, with much of the decision-making on products centralizing in its Austin, Texas headquarters. Continue reading Amazon’s Whole Foods Adjusts Approach With Niche Brands
By
Rob ScottSeptember 6, 2017
Despite an overall slowdown in U.S. productivity, tech companies currently lead the charge in overall spending on research and development, a key factor in measuring productivity of an economy. According to data about companies in the S&P 500 collected by analytic software firm FactSet, Amazon spends more on R&D than any other company in the U.S., followed by Alphabet, Intel, Microsoft and Apple. Other tech companies on the Top 20 list include Oracle, Cisco, Facebook, IBM and Qualcomm. Continue reading Amazon Now Spends More on R&D Than Other Companies
By
Debra KaufmanSeptember 1, 2017
In Reykjavik, Iceland, e-marketplace Aha is using Israel’s Flytrex for the first-ever fully autonomous drone delivery service. Aha, a digital hub for grocery stores, retailers and restaurants, has become one of Iceland’s leading e-commerce sites. Drone delivery is ideal for Reykjavik, which is situated on a large bay, meaning road transportation is circuitous. The Icelandic Transport Authority (ICETRA) conducted a regulatory process enabling Aha to cut a 20+ minute route to four minutes. Continue reading First Autonomous Drone Delivery Service Debuts in Iceland
By
Debra KaufmanAugust 31, 2017
Best Buy and Amazon are both betting on salespeople who make visits to homes as one potential model for selling more consumer electronics. Best Buy is already testing that theory by hiring hundreds of salespeople in several cities to do just that. The free service is slated to roll out in the U.S. this fall. For Best Buy, getting salespeople in the home is another way to sell more TVs and CE gadgets while increasing business for its Geek Squad, which offers tech installation and repair services for a fee. Likewise, Amazon is expanding its free “smart home consultations” to help promote interest in its smart speakers and related products. Continue reading Best Buy and Amazon Testing In-Home Sales Consultations
By
Rob ScottAugust 24, 2017
Federal antitrust regulators approved Amazon’s acquisition of Whole Foods Market yesterday, shortly after Whole Foods shareholders voted to approve the deal. The $13.4 billion acquisition “will give Amazon a major brick-and-mortar presence with more than 460 stores in a huge retail category where success has eluded the company,” reports The New York Times. “Amazon has run an Internet grocery business, AmazonFresh, for a decade, but it accounts for less than a 2 percent share of total grocery spending in the United States.” The Federal Trade Commission concluded that the proposed merger would not harm competition. Continue reading FTC Approves Amazon’s Acquisition of Whole Foods Market
By
ETCentricAugust 14, 2017
According to multiple sources, Amazon is currently looking to team with venue owners to sell event tickets online in a move that would provide consumers with more options and potentially loosen Ticketmaster’s hold on the lucrative business sector. The move could also generate more Amazon Prime members for the world’s largest online retailer, while introducing new merchandising opportunities for its partners. “The Seattle-based company sees the U.S. ticketing market as ripe for attack,” reports TechCrunch. “Consumers dislike ticket fees, and venue owners, sports leagues and teams want more distributors for their tickets as they seek to boost sales.” Continue reading E-Commerce Giant Amazon Looking to Offer Event Ticketing