One new feature suggests that Twitter may be experimenting with online shopping. “Buy Now” buttons began appearing in the mobile app this week in tweets from Fancy, an online retailer. The buttons previously took users to a checkout page, but the function is no longer active. If the function is restored, it will be the first time that Twitter allows users to pay for products from a tweet. Twitter has been expanding its e-commerce capabilities since the company went public. Continue reading E-Commerce: “Buy Now” Buttons Appear in Twitter Mobile App

Amazon CEO Jeff Bezos unveiled the company’s new Fire Phone yesterday in Seattle. The 4.7-inch smartphone, which features a 3D display that detects where eyes are looking on the screen with “Dynamic Perspective,” will be available July 25 starting at $200. The device includes a scanning feature with its Firefly app, which allows users to scan products, signs, UPC or QR codes (ideal for shopping on Amazon), and Shazam-like features to identify songs and pinpoint scenes in movies or TV shows. Continue reading Amazon Unveils New 3D Fire Phone with Dynamic Perspective

Apple has ended its civil class-action lawsuit over the price of e-books with a settlement that is worth an estimated $100-$300 million. Last year, a federal judge ruled that Apple broke antitrust laws by driving up the prices of e-books in cooperation with five major U.S. publishers. If Apple’s appeal of last year’s case is unsuccessful, the tech giant may be paying out millions to e-book customers. The terms of the settlement also cancel a damages trial set for July. Continue reading Apple’s Settlement in E-Book Case Will Likely Pay Consumers

The largest e-commerce company in China, Alibaba Group Holding, has launched a U.S. shopping website as it plans to go public in what is expected to be one of the largest IPOs in history. The new site, 11 Main hosts over 1,000 merchants in categories such as clothing, jewelry and interior goods. The site is currently available to users who sign up and receive an email invitation. Alibaba has invested in a range of U.S. companies over the past year, including e-commere and mobile messaging. Continue reading China’s Alibaba Group Launches U.S. Shopping Site 11 Main

UPS’s “Pulse of the Online Shopper” survey shows that 93 percent of customers are willing to take some action in order to qualify for free shipping. Not only will people do more to get free shipping, but 58 percent have also cancelled orders because shipping costs were too much, with 50 percent doing the same because the shipping wasn’t free. Along with attraction to free shipping, there has also been a 12 percent increase in the amount of people that have returned an item.

Continue reading UPS: Free Shipping Attracts More Online Shopping Customers

The search engine Google is adding overnight delivery to its shipping options in Northern California. From San Francisco to Berkeley, and soon other cities, Google promises to deliver items purchased by 7:00 pm to doorsteps the next day. Unlike Amazon’s massive warehouses, Google’s system utilizes chain stores such as Target and Walgreens to help fill orders. This delivery service may entice customers to search for products on Google rather than Amazon. Continue reading Google Moves Further into Retail with New Overnight Delivery

Amazon and Hit Entertainment have teamed up to offer a “content hub,” which will allow preschoolers to watch episodes of a new children’s television show, “Fireman Sam,” alongside ads for related merchandise, such as toys and apparel. “Fireman Sam” episodes will be available exclusively on Amazon, starting with the first 13 episodes released yesterday. The content hub raises questions about children’s advertising, which is usually subject to regulation when it appears on TV. Continue reading Amazon to Sell Kid’s Show and Merchandise via Content Hub

Amazon has reportedly reached agreements with record labels in order to launch a streaming music service by June or July. The Prime music service does not plan to feature recent song releases, but will offer a catalog of tracks and albums that are six months old and older — providing an additional benefit to Prime members who already enjoy access to movies and TV shows via Instant Video, an e-books lending library, and free two-day shipping on products ordered through the retail site. Continue reading Amazon Prime Ready to Launch its Anticipated Music Service

Amazon is making books unavailable for pre-ordering and extending shipping times due to its dispute with one of the country’s largest publishers, Hachette Book Group. These tactics put pressure on Hachette as the two companies negotiate new terms of a deal for Amazon to sell the publisher’s books online. Amazon wants to increase its cut of the sales from Hachette books and e-books. In a statement Tuesday night, the online retailer said it does not expect the dispute to be resolved any time soon. Continue reading Is the Amazon-Hachette Dispute About More Than Book Sales?

In a survey of 259 marketing and business development execs in finance, retail and consumer products, Forrester Research found that one-third of the respondents were confused about big data, and only 9 percent plan to implement related technologies in the next year. Forrester also found in a parallel survey that 452 technology execs at the same companies claimed they were more familiar with big data. Despite the confusion, the report encourages companies to take advantage of data supplied by Internet users and connected devices.

Continue reading Forrester Sees Growth in Use of Big Data Despite Confusion

A new study from Accenture found that as our finances move to new digital platforms, younger generations place more trust in Internet and retail brands than they do with traditional banks. The study found that individuals between the ages of 18 and 34 would consider doing their banking entirely online while also getting their financial services from non-traditional providers. Topping the list, 46 percent of respondents in this age group said they would be likely to bank with PayPal. Continue reading Study: Younger Consumers Interested in Branchless Banking

Major retailers continue to downsize as a result of poor earnings, which could lead to the elimination of thousands of store locations. Most experts agree that much of the problems experienced by retailers can be attributed to Amazon’s success, with annual sales approaching $100 billion. Best Buy, Office Depot, RadioShack, Sears and Staples are among the major companies that have already announced the planned closing of multiple locations.  Continue reading Major Retailers Continue to Downsize Due To Poor Earnings

In order to accommodate consumers’ increasing desire to shop on mobile devices, home shopping pioneer QVC plans to launch a new tablet app that will feature content related to its television broadcasts. According to Nielsen’s 2014 Digital Consumer Report, 84 percent of smartphone and tablet owners use their devices as second screens while watching television. Leveraging this trend, QVC’s app will accompany its TV programming in order to help drive sales.  Continue reading Second Screen: QVC Hopes Tablet App Will Help Drive Sales

The Internet of Things produces significant amounts of data from objects embedded with sensors and machine-to-machine communications. According to Verizon’s VP of Connected Solutions Mark Bartolomeo, the Internet of Things is growing over 100 percent a year. Companies are using this technology to improve the management of supply chains, equipment and customer demands. The energy, transportation and digital cities units are the fastest growing sectors in Verizon’s Connected Solutions. Continue reading Verizon Seeing Tremendous Growth in the Internet of Things

As part of its effort to streamline the process of addressing counterfeit goods, Chinese e-commerce company Alibaba Group has begun to automatically remove from its biggest shopping site products that certain brands have deemed as fake. Alibaba’s Taobao shopping site is one of the busiest in the world, and counterfeit goods have been a concern ahead of the company’s IPO. Its expedited take-down process will initially apply to products identified by less than two dozen brands participating in the program. Continue reading Alibaba Combats Counterfeit Goods After Filing IPO Prospectus