By
Lisette LeonardFebruary 25, 2014
Samsung has become the largest smartphone maker worldwide without having many of its own retail stores. Since its growth has slowed while faced with a variety of cheaper models from rivals, Samsung is looking to expand its retail presence in North America and Europe. In the next few months Samsung is planning to open around 60 stores in Europe, and 90 kiosks in Canada. The company has no independent retail stores in the U.S., but teamed up with Best Buy last year to create 1,400 “store-in-store” kiosks. Continue reading Samsung Expands Retail Presence in Europe and North America
By
Rob ScottFebruary 17, 2014
According to a new report from Javelin Strategy & Research, most mobile commerce took place via tablets in 2013, due primarily to the doubling of tablet ownership year-over-year. Javelin reports that $59.7 billion in sales were made from mobile devices last year, up from $20.7 billion the year prior. The study shows that $56.6 billion was made through a mobile site or app while $3.1 billion was made via a mobile POS. Tablets were responsible for $28.7 billion in mobile commerce. Continue reading Study: Mobile Retail Sales Soar in 2013, Especially Via Tablets
By
Lisette LeonardFebruary 5, 2014
Amazon plans to offer brick-and-mortar retailers a new checkout system using its Kindle tablets, expected to be available as early as this summer. The development stems from Amazon’s acquisition last year of certain tech and engineers from GoPago, a startup known for its cloud-based mobile payment platform. The move could provide Amazon with a significant growth opportunity. However, it also faces numerous competitors in the checkout system space. Continue reading Amazon to Introduce Kindle Checkout System for Retail Stores
By
Cassie PatonFebruary 3, 2014
Amazon announced in a fourth-quarter earnings conference call that it might be raising prices on shipping fees through its Amazon Prime program. The $79-a-year shipping service could go up in price by as much as 50 percent, increasing the company’s bottom line by close to $500 million. The announcement came as a pleasant surprise to investors following a slow holiday season for Amazon and its lowest growth rate in several years. Continue reading Amazon Says It May Increase Shipping Fees of Prime Service
By
Cassie PatonJanuary 30, 2014
Amazon is expected to launch a new sub-$300 games and entertainment device this year that runs Android. To compete with the likes of Sony, Microsoft and Nintendo, the product — the name of which has yet to be announced — is said to stream and download games, music, movies and television content. Key to the device’s success is its price point, on par with Amazon’s Kindle and Kindle Fire HD, which are priced comparatively lower than Apple’s iPad. Continue reading Amazon to Launch Android Device for Games and Entertainment
By
Rob ScottJanuary 13, 2014
As expected, Ultra HD was a hot topic at the 2014 International CES, with plenty of support as well as debate. While some have asserted that UHD is inevitable at this point, others have suggested that success will be reliant upon the right combination of multiple factors including 4K set penetration, an efficient delivery infrastructure and the availability of content. Industry leaders addressed these topics and more during compelling panel discussions in Las Vegas. Continue reading UHD: Execs Debate Production, Distribution, Adoption at CES
By
Lisette LeonardJanuary 8, 2014
TV commerce firm Delivery Agent will team with H&M to boost sales via the retailer’s upcoming Super Bowl commercial. H&M’s 30-second spot will feature the spring collection of David Beckham Bodywear. Delivery Agent’s tech will allow viewers to purchase products in the commercial through a special app. However, only a fraction of viewers will actually be able to use it, since the purchasing app only works with 2012 and 2013 Samsung Smart TVs connected to the Internet. Continue reading ShopTV App: Beckham Bodywear to Sell During Super Bowl Spot
By
Cassie PatonDecember 11, 2013
Sensor devices used to track shoppers are becoming more commonplace in shopping malls this holiday season. The devices, often scattered through malls to identify shoppers’ movements, help retailers track how long people are waiting in line and pinpoint where they’re shopping. Some even use heat maps to show where within a store most people are gravitating. The Future of Privacy Forum estimates that approximately 1,000 retailers are using sensors. Continue reading More Retailers Tracking Shoppers with Sensor Technologies
By
Rob ScottDecember 3, 2013
Yesterday we reported that tablets were the most popular CE device during the holiday weekend shopping surge and Apple’s iPad led the charge at retailers such as Target and Walmart. According to Adobe’s Digital Index 2013 report, new records were set for Thanksgiving Day and Black Friday. More than 24 percent of online sales occurred via smartphones and tablets, a year-over-year increase of 118 percent. In addition, iOS devices drove more than $543 million in online sales. Continue reading Thanksgiving and Black Friday Experience Record Mobile Sales
By
Rob ScottDecember 2, 2013
Seattle-based Amazon is promoting Kindle tablets and e-readers in a pop-up shop in a San Francisco mall, providing a glimpse at what the online retailer could look like in a physical space. Amazon is also offering devices, branded covers and power adapters via vending machines. While Amazon has been expected by some to follow Apple and Microsoft in opening brick-and-mortar storefronts, the company said it has no immediate plans to do so. Continue reading Amazon Opens Pop-Up Stores to Market Tablets and E-Readers
By
Rob ScottNovember 26, 2013
We recently reported that Sony’s PlayStation 4 sold more than one million units in its first 24 hours of availability. Now, Microsoft has made the same claim with the launch of its Xbox One console on November 22. While the sales figures set a new record for Microsoft, easily defeating first day sales of its Xbox 360, the Xbox One launched in 11 more countries than the PS4. Both companies are expected to sell 3 million units by the end of the year. Continue reading Microsoft Sells One Million Xbox One Consoles on First Day
By
Rob ScottNovember 26, 2013
“Discover, shop, and express your style” is the slogan for Polyvore, an online global community that has created over 80 million collage-like “sets,” designed to give everyone a voice in shaping trends and influencing purchases. While it may not be a household name yet, the social network drives disproportionate amounts of social revenue. At 20 percent, it drives more social traffic than Pinterest (15 percent) and four times that of Twitter (5 percent). Continue reading Polyvore Drives More Social Traffic Than Pinterest and Twitter
By
Valerie SavranNovember 25, 2013
When Apple released iOS 7 in June, the company incorporated a proximity-based service called iBeacon that is now being used in retail stores. Mobile retail app developer Shopkick recently announced a service called ShopBeacon that uses iBeacon technology to track customers when they enter and move around the store, and allows the business itself to interact with the customers as they shop. ShopBeacon’s first official trial partner is Macy’s. Continue reading Macy’s is First Major Retailer to Use Apple’s iBeacon Tech
By
Rob ScottNovember 18, 2013
Sony sold more than one million units of the new PlayStation 4 on the first day of the highly anticipated video game console’s availability. Fans lined up outside retailers such as GameStop Friday evening, while Best Buy and Amazon reported on their websites that initial inventory had sold out. Some stores had only enough supplies to fill pre-orders, which left a number of consumers empty-handed. Sony projects it will sell five million units by March. Continue reading Sony Sells One Million PlayStation 4 Consoles on First Day
By
Rob ScottNovember 7, 2013
Gamers have opted to hold off on purchasing some high-profile games until Sony and Microsoft release their next-gen consoles. The PlayStation 4 is scheduled to launch November 15 and the Xbox One will be available November 22. Although consumers are showing hesitation ahead of the new hardware launches, Activision Blizzard has shipped $1 billion worth of “Call of Duty: Ghosts” to retailers worldwide. “Call of Duty: Black Ops II” earned $1 billion in 15 days when it was released last year. Continue reading Activision Ships $1 Billion Worth of New ‘Call of Duty’ Game