By
Debra KaufmanSeptember 25, 2017
In the U.S., Facebook Messenger now automatically launches Fandango information and ticketing, along with suggestions for GIF-sharing and so-called quick replies, within the app. The feature is based on M, Facebook’s AI-powered virtual assistant technology. The M assistants have thus far offered a variety of actions in Messenger, including sending stickers, launching Uber or Lyft, beginning a poll and sharing a location. Facebook Messenger users can change their settings in order to mute these suggestions. Continue reading Facebook Messenger Debuts In-App Fandango Ticket Sales
By
Debra KaufmanSeptember 25, 2017
London cut Uber’s license to operate, which will expire September 30. London said that Uber lacked corporate responsibility and was not fit and proper to hold a private vehicle hire licenses. Uber has 40,000 drivers and 3.5 million users in London. Transport for London (TfL), the agency that oversees the city’s cabs, buses and subways, said it would allow Uber to operate until the conclusion of the appeals process. TfL also cited Uber’s background checks on drivers, its approach to reporting serious criminal offenses and Greyball, a software that could block regulators from accessing the app. Continue reading London Pulls Uber’s License to Operate, Uber Appeals Ruling
By
Debra KaufmanSeptember 21, 2017
Uber Technologies, with its law firm O’Melveny & Myers, is studying its Asia operations as the Justice Department determines whether the company violated the Foreign Corrupt Practices Act. According to sources, Uber already notified the department about questionable payments made by its Indonesian staff, and is working with its law firm to interview employees and examine foreign payment records. Potentially problematic activities took place in China, India, Indonesia, Malaysia and South Korea, among other Asian countries. Continue reading Uber, Government Examine the Company’s Asia Operations
By
Debra KaufmanSeptember 18, 2017
SoftBank Group wants to buy 17 percent to 22 percent of Uber Technologies, via a combination of share purchases from the company and a tender offer to employees and investors. The deal would only work if SoftBank can convince Uber’s shareholders to sell their stock at a discount. According to sources, the bank’s investment could total as much as $10 billion, which would make it the largest-ever single investment in a private venture-backed startup. SoftBank also wants two board seats, adding to Uber’s nine current directors. Continue reading SoftBank Leads Investment In Uber That Could Hit $10 Billion
By
Rob ScottAugust 30, 2017
According to comScore’s annual U.S. Mobile Apps Report, consumers spend 57 percent of their digital media time on smartphones and tablets using apps. The figure is roughly the same as the previous year, suggesting that the shift to mobile has reached a point of leveling out. The report also notes that Facebook and Google own eight of the top 10 apps. Among the most popular mobile apps today are Facebook (top app for all age groups except 18- to 24-year-olds), YouTube (No. 2 overall and No. 1 with 18- to 24-year-olds), Facebook Messenger, Google Search, Google Maps, Instagram, Snapchat, Google Play, Gmail and Pandora. Continue reading Facebook and Google Take the Lead in Popular Mobile Apps
By
Rob ScottAugust 28, 2017
The Uber board has settled on Expedia CEO Dara Khosrowshahi as the ride-hailing giant’s next chief exec. Khosrowshahi was the third candidate behind Hewlett Packard Enterprise CEO Meg Whitman and former GE chief Jeff Immelt. “Called the ‘truce’ candidate by one person close to the board and the ‘compromise’ choice by another — due to extensive infighting between ousted CEO Travis Kalanick and Uber’s big investor Benchmark,” reports Recode, “Khosrowshahi will now try to settle the turbulent waters at the company riven by” numerous issues including a report from former Attorney General Eric Holder regarding a sexist company culture; allegations of regulatory wrongdoings, a lawsuit filed by Waymo, its publicized management shakeup, and declining employee morale. Continue reading Uber Is Expected to Name Expedia’s Khosrowshahi as CEO
By
Rob ScottJune 28, 2017
According to a new report from App Annie, the app economy will be worth $6.3 trillion in five years, up from $1.3 trillion in 2016. The average consumer is not downloading more apps, but is spending more time and money in apps. The measurement firm predicts the number of worldwide app users will nearly double to 6.3 billion in 2021, and the time those individuals use apps will more than double. Ninety percent of last year’s total app economy was represented by the purchase of goods and services through mobile apps, a figure App Annie expects will increase to 95 percent by 2021. Continue reading Mobile Commerce to Push App Economy Over $6T by 2021
By
ETCentricJune 21, 2017
Travis Kalanick stepped down from his chief exec position of ride-hailing service Uber yesterday. Kalanick helped found the company in 2009, but months of scrutiny regarding charges of harassment and discrimination, followed by a recent shareholder revolt resulted in his departure. “Five of Uber’s major investors demanded that [he] resign immediately,” according to The New York Times. “The investors included one of Uber’s biggest shareholders, the venture capital firm Benchmark, which has one of its partners, Bill Gurley, on Uber’s board.” The company will seek new leadership, although Kalanick will remain on Uber’s board of directors. Continue reading Uber CEO Considers Investor Concerns and Resigns Position
By
Debra KaufmanJune 15, 2017
Apple chief executive Tim Cook is revealing the company’s plans in autonomous vehicles, which he states is a very important core technology. With this admission, Apple now joins numerous tech and auto companies that are pursuing a future in self-driving cars. Among those companies are BMW, GM, and Alphabet’s Waymo division, which has inked partnerships with Fiat Chrysler. Apple originally wanted to build its own car, but scaled back its plans to focus on the technology powering autonomous vehicles. Continue reading Tim Cook Reveals Details of Apple’s Autonomous Car Plans
By
Rob ScottJune 14, 2017
Uber co-founder Travis Kalanick announced his plans to take a leave of absence as chief exec while the company works to salvage its brand and launches a reorganization that includes closer supervision by its board of directors. “At a packed meeting with employees on Tuesday morning,” reports The New York Times, “Uber released 13 pages of recommendations compiled as part of an investigation into sexual harassment and other wrongdoing conducted by the former attorney general Eric H. Holder Jr. and his law firm, Covington & Burlington.” Continue reading Uber CEO Steps Away as Company Initiates Major Changes
Google’s self-driving car unit Waymo has signed an agreement with ride-hailing startup Lyft to collaborate on autonomous vehicle tech including development and pilot projects. “The deal between Waymo and Lyft has competitive implications for Uber, the world’s biggest ride-hailing company, which has recently had to confront a spate of workplace and legal problems,” reports The New York Times. “Waymo is also competing fiercely with Uber in the creation of technology for autonomous cars and is embroiled in a lawsuit over what it says is Uber’s use of stolen Waymo trade secrets to develop such technology.” Continue reading Waymo and Lyft Partner to Develop Self-Driving Vehicle Tech
By
Meghan CoyleFebruary 24, 2017
Google aims to take on Uber and Lyft more directly with the expansion of its carpool service on the Waze navigation app. Instead of riders hailing cars, the Waze service relies on drivers to pick up people heading in the same direction. The price is much lower than Uber because riders pay up to 54 cents a mile, the IRS’ reimbursement rate for business travel. Google plans to bring the Waze car-sharing service to several cities in the U.S. and Latin America over the next several months. Continue reading Google Plans Expanded Launch of Waze Car-Sharing Service
By
Debra KaufmanFebruary 1, 2017
A viral campaign over the weekend to #DeleteUber took place in response to Uber’s actions or perceived actions surrounding President Trump’s immigration ban. Although Uber vowed to compensate drivers stranded overseas and set up a $3 million legal fund for those drivers, users weren’t appeased and the Internet was abuzz with thousands of photos of people deleting the Uber app from their phones. As a result, on January 29 Lyft had more downloads than Uber on iOS for the first time ever, according to App Annie. Continue reading Social Campaign to Delete the Uber App Works in Lyft’s Favor
By
Meghan CoyleJanuary 22, 2016
Ride-hailing service Uber is expanding its new meal delivery service to 10 U.S. cities in the coming weeks. People in Los Angeles, Chicago, New York, Austin, Washington DC, San Francisco, Atlanta, Houston, Seattle and Dallas will be able to order food from dozens of local restaurants through a dedicated UberEats app and have an Uber driver deliver the meal. UberEats will have longer hours of operation than Uber’s existing lunchtime-only food delivery service in these cities. Continue reading Uber is Bringing its New Meal Delivery Service to 10 U.S. Cities
By
Rob ScottJanuary 5, 2016
Ride-hailing service Lyft announced yesterday that General Motors recently invested $500 million in the San Francisco-based startup. The investment represents half of Lyft’s latest venture financing round, which values the company at $4.5 billion. GM and Lyft will work together to develop an on-demand network of autonomous vehicles, taking on companies such as Google, Tesla and Uber in the process. In addition, the two companies are planning short-term car rental hubs that would provide work opportunities for potential Lyft drivers who do not have their own vehicles. Continue reading GM Invests $500 Million in Lyft and Partners on New Initiatives