By
Rob ScottDecember 4, 2015
Two years after it first announced its Prime Air drone project, Amazon has unveiled its latest UAV prototype, with plans to eventually deliver packages to customers in less than 30 minutes. In a video featuring former “Top Gear” host Jeremy Clarkson, a new hybrid design is introduced — a larger vehicle that is essentially part helicopter and part airplane. The drone can still take off and land vertically, but it can also shift to a horizontal flight mode with the capability of flying 55 mph for more than 15 miles. Continue reading Amazon Debuts New Hybrid Prototype for its Prime Air Drones
By
Rob ScottOctober 2, 2015
Amazon made a bold move yesterday by announcing that it plans to stop selling Google Chromecast and Apple TV streaming devices by the end of October. While the online retailer sells the competing Fire TV, it is expected to continue offering Roku and other streaming devices. According to Amazon, the move is designed to prevent “customer confusion” since the Google and Apple products do not stream Amazon’s video content, offered through its Prime membership. “It’s important that the streaming media players we sell interact well with Prime Video,” said a company spokesperson. Continue reading Amazon Pulls Rival Streaming Devices to Prevent “Confusion”
By
Rob ScottOctober 1, 2015
E-commerce giant Amazon launched a new delivery system this week called Amazon Flex. The Uber-like model offers individuals with their own vehicles and an Android smartphone the opportunity to deliver packages for $18-25 per hour. Drivers have the option of two-, four- or eight-hour shifts. In addition to a car and an Android phone for managing deliveries with the Flex app, drivers must be over 21 and pass a background check. The new system, initially rumored back in June, works with Amazon’s Prime Now service, which offers members one- and two-hour delivery on items. Continue reading Amazon Enters the Gig Economy with “Flex” Delivery Service
By
George GerbaAugust 28, 2015
YouTube launched its centralized hub for gaming this week, a new competitor to Amazon’s Twitch that features live and recorded video content about popular games. YouTube Gaming is available for game fans on mobile (Android, iOS) and the Web and offers more than 25,000 dedicated pages. The service automatically populates all gaming content from YouTube’s community, and Google is appealing to video creators by promising to make it simpler to livestream their games. Gaming-related video content has exploded in popularity, and is now second only to music. Continue reading YouTube Rolls Out Dedicated Gaming Hub to Take on Twitch
By
Jade ShiAugust 20, 2015
Target will start using Bluetooth beacon technology to send recommendations about product deals directly to the smartphones of customers who opt-in for alerts. Users with the latest version of the Target iPhone app on their phones will receive in-app updates and two push notifications per shopping trip. Target is testing beacon tech in 50 of its stores around the country, and plans to use consumer feedback to adapt the service, and release it nationwide by the holiday shopping season. Continue reading Target Aims to Enhance Shopping Experience with Beacon Tech
Amazon may open its first drive-up grocery store in Sunnyvale, California, where customers can pick up items they ordered online. Shoppers would place their orders and choose a window during which they could pick up their groceries. The model could provide a viable alternative to traditional grocery shopping for busy consumers, while also addressing some of the challenges faced by the AmazonFresh delivery service, which first launched in the Seattle area and has since expanded to parts of Los Angeles, San Francisco, San Diego, New York City and Philadelphia. Continue reading Amazon’s First Drive-Up Grocery Store Expected in California
By
Rob ScottJuly 14, 2015
Comcast announced that it plans to launch a trial of its IP-based video service Stream by the end of the summer in Boston, followed by Chicago and Seattle. The $15-per-month streaming service will offer about a dozen broadcast networks and HBO. Subscribers will have access to some TV Everywhere applications, Streampix for movies and a cloud DVR service. As an add-on to broadband service meant for PCs, laptops and mobile devices, customers will need Comcast Internet service to subscribe. The company is planning a nationwide rollout for early next year. Continue reading Comcast Plans Streaming TV Service as an Alternative to Cable
By
Rob ScottMarch 20, 2015
The Federal Aviation Administration has approved Amazon’s request to test drones outdoors. The FAA is stipulating that the tests be conducted only during the day and no higher than 400 feet off the ground. Amazon is hoping that unmanned aerial vehicles may be used for a future 30-minute package delivery service, and the open-space testing would help in its development efforts. During testing, Amazon will report to the FAA regarding the number of flights, any software issues and related data. Continue reading Amazon Receives FAA Approval to Test Drones in Open Spaces
By
Rob ScottMarch 18, 2015
We recently reported that HTC partnered with Seattle-based gaming company Valve to develop Vive, a new VR headset with plans to compete with the Oculus Rift and Sony Morpheus. Valve is the developer behind Steam, the social platform for distributing and managing games. The Vive headset was unveiled at last week’s Game Developers Conference in San Francisco, and is already generating positive reviews for its tech advances, including low latency and a fast refresh rate that reduces the incidence of “Sim Sickness.” Continue reading Vive VR Headset Unveiled at Game Developers Conference
By
Erick MendozaJanuary 13, 2015
While Amazon may be best known for its fast delivery and massive product selection, the Seattle-based company has also devoted a great deal of effort to offering one of the best refund and return policies possible. In fact, Amazon currently leads all e-commerce retailers when it comes to cash back for items returned. Where some companies take days, even weeks to reimburse customers for returns, Amazon takes an average of 1.3 days, according to a new study by StellaService Inc. Continue reading E-Commerce: Amazon’s Return Policy Jumps Ahead of the Pack
By
Erick Mendoza December 15, 2014
Amazon is taking on the likes of DeliveryHero, GrubHub and Seamless with its new Takeout & Delivery, the latest service available to those in search of a convenient way to order food from local restaurants. A live version of the service recently launched in Seattle and other cities are expected to be added soon. Amazon’s Takeout & Delivery allows users to charge food orders to their existing Amazon accounts. It follows the success of Amazon’s door-to-door grocery delivery service, Amazon Fresh. Continue reading Amazon Expands its Offerings with Takeout & Delivery Service
By
Erick Mendoza November 25, 2014
Amazon is partnering with independent hotels and resorts to offer a prepaid booking service via a new site. The initial rollout will feature select locations within hours of New York, Los Angeles and Seattle. The online retailer is expected to collect a standard 15 percent commission for prepaid bookings. Amazon Travel is likely to mirror existing hotel booking sites with pricing details, room availability and photos, and is expected to launch as early as January 1, 2015. Continue reading Amazon Plans to Tackle Travel Services with New Booking Site
By
Meghan CoyleSeptember 8, 2014
To be more competitive, the U.S. Postal Service will cut its prices by as much as 58 percent on certain Priority Mail packages for retailers shipping at least 50,000 packages per year. Both UPS and FedEx believe the price cuts are an unfair way for the USPS to gain an edge in the e-commerce business. Amazon and USPS already have a partnership to deliver on Sundays, but the two organizations are teaming up again to test grocery deliveries in San Francisco. Continue reading U.S. Postal Service to Slash Prices for E-Commerce Retailers
By
Rob ScottJune 19, 2014
Amazon CEO Jeff Bezos unveiled the company’s new Fire Phone yesterday in Seattle. The 4.7-inch smartphone, which features a 3D display that detects where eyes are looking on the screen with “Dynamic Perspective,” will be available July 25 starting at $200. The device includes a scanning feature with its Firefly app, which allows users to scan products, signs, UPC or QR codes (ideal for shopping on Amazon), and Shazam-like features to identify songs and pinpoint scenes in movies or TV shows. Continue reading Amazon Unveils New 3D Fire Phone with Dynamic Perspective
By
Rob ScottJune 17, 2014
Following several hardware launches over the past year, including new Kindle Fire tablets and its Fire TV streaming box, Amazon is expected to unveil its first smartphone during a launch event in Seattle on Wednesday. To generate buzz, the company posted a YouTube video about a mysterious new product and announced that the number of apps in its Appstore nearly tripled over the past year. More than 240,000 apps are now available, and Amazon claims developers can make more money with its apps. Continue reading Amazon Releases App Figures in Preparation for Launch Event