Microsoft’s expansion of AI agents within the Copilot Studio ecosystem was a central focus of the company’s Ignite conference. Since the launch of Copilot Studio, more than 100,000 enterprise organizations have created or edited AI agents using the platform. Copilot Studio is getting new features to increase productivity, including multimodal capabilities that take agents beyond text and Retrieval Augmented Generation (RAG) enhancements to enable agents with real-time knowledge from multiple third-party sources, such as Salesforce, ServiceNow, and Zendesk. Integration with Azure is expanded as 1,800 large language models in the Azure catalog are made available. Continue reading Microsoft Pushes Copilot Studio Agents, Adds Azure Models

The theme of Zoomtopia 2024 was “an AI-first work platform for human connection,” with the release of the custom Zoom AI Companion 2.0 for Zoom Workplace, an AI assistant that costs $12 per month that starting next year will have the ability to create custom AI avatars. Initially available for short video presentations to share with internal teams, the eventual goal is to have a “digital twin” that can participate in meetings and calls. The avatars will “save time and production costs” with segments that work with Zoom Clips for internal circulation in brief messages to colleagues. Continue reading Zoom Updates Its AI Assistant and Previews Custom Avatars

IBM has released a family of its Granite AI models to the open-source community. The series of decoder-only Granite code models are purpose-built to write computer code for enterprise developers, with training in 116 programming languages. These Granite models range in size from 3 to 34 billion parameters in base model and instruction-tuned variants. They offer a range of uses, from modernizing older code with new languages to optimizing programs for on-device memory constraints, such as might be experienced when conforming for mobile gadgets. In addition to generation, the models can repair and explain code. Continue reading IBM Introduces Granite LLMs for Enterprise Code Developers

Microsoft debuted Viva, a package of tools to enable better employee management including a range of human resources-related software for payroll, tracking employee performance and resources for staff on benefits, career development and other life and work aspects. Chief executive Satya Nadella called the toolset “essential,” adding that “the very best tools and systems” for remote working are crucial in difficult times. During the coronavirus pandemic, Microsoft has seen an earnings boom in cloud-computing, laptops and video games.

Continue reading Microsoft Introduces Its Viva Suite of Remote Working Tools

The credit reporting company Experian is adopting machine learning to get a jump on identifying problems and predicting application behavior more reliably. Machine learning tools can help such Experian tools as ServiceNow, which monitors infrastructure performance and spots unusual, potentially threatening behavior. With machine learning, Experian hopes to head off and/or fix problems that could impact, and potentially lose, customers. The company also now mandates that monitoring be built into all new applications. Continue reading Experian Uses Machine Learning for Predictive Maintenance