Facebook will soon unveil new tools that tell the user how much time he’s spending on its site and Instagram, part of chief executive Mark Zuckerberg’s 2018 vow to “fix” the platform’s problems. In addition to protecting the community from hate speech and abuse, Zuckerberg mentioned, “making sure that time spent on Facebook is time well spent.” According to Facebook, the company did its own extensive research and got feedback from users in addition to relying on “leading mental health experts and organizations, academics.” Continue reading New Tools Help Users Limit Time on Facebook and Instagram

Facebook announced yesterday that it was notifying more than 800,000 users about a bug in Facebook and Messenger that unblocked some of the people that those users had previously blocked. The bug was active between May 29th and June 5th. “It did not reinstate any friend connections that had been severed,” according to Facebook chief privacy officer Erin Egan. “83 percent of people affected by the bug had only one person they had blocked temporarily unblocked, and someone who was unblocked might have been able to contact people on Messenger who had blocked them.” Continue reading Facebook Notifying Over 800,000 Users About Blocking Bug

Last week, the FTC sued Amazon for allowing kids to make unauthorized in-app purchases from their parents’ smartphones. Like other tech giants, Amazon has settings to prevent kids’ accidental charges. When confirming the first in-app purchase, users can select a setting to require a password for future purchases from the Amazon App store. Apple has a similar policy, while Google offers an option to let users enter a password once to make purchases for the next 30 minutes. Continue reading The Purchasing Policies That Regulate Kids’ In-App Purchases

Facebook is working on ways to give brands and media companies a better look at conversations happening on the social media service about TV, movies and media. Facebook recently launched new APIs allowing certain companies to read what people are saying about them online. The goal, of course, is to allow those companies to better engage with target audiences. But for now, the program is limited just to media brands and content producers. Continue reading Facebook Helps Companies Gauge Social Chatter About Media