By
Cassie PatonFebruary 7, 2014
Amazon’s newest app feature will make it even easier to never have to leave your home to purchase media, gifts and common household goods. The new feature, “Flow,” will soon be available in Amazon’s shopping app for iOS, and it will allow users to simply scan any object with their iPhone camera and place an order for that specific product. The app does not require barcodes to work — just a clear image — and it takes less than 30 seconds to place an order. Continue reading Amazon’s Flow Plans to Enhance Shopping by Scanning Objects
By
Cassie PatonJanuary 28, 2014
When it comes to big data, video is being regarded as the next big thing to help collect — and help make sense of — information from consumers. At the Structure Data 2014 conference in March, techies and business people will come together to talk about how video can be used for things other than content creation and passive surveillance. Video analysis, for example, is becoming more widely used by retailers and companies to figure out consumers’ shopping habits. Continue reading More Companies Turning to Video Analysis to Measure Big Data
By
Cassie PatonJanuary 28, 2014
Apple is reportedly looking into ways to expand into a mobile-payments service that would go beyond the iTunes store. Down the line, it might compete directly with the likes of Google, eBay’s PayPal and Square, which have become ubiquitous in mobile payment processing for physical goods and services. For Apple, that would likely mean consumers would be able to use their iPhones or iPads to make in-store and online purchases with greater ease. Continue reading Apple Could Make Shopping Easier with Mobile Payments Service
By
Rob ScottJanuary 27, 2014
Google is expanding the test of its Google Shopping Express same-day delivery service by including company employees in the Santa Monica area. The test, which joins other similar programs such as eBay Now, Walmart to Go, and AmazonFresh, is an expansion of the pilot program it launched in the Bay Area last spring. Claiming it has received “great feedback” from shoppers and retailers in the San Francisco, Google has plans to eventually extend the service to the public. Continue reading Google Tests Same-Day Delivery Service in Southern California
By
Cassie PatonJanuary 21, 2014
Amazon has acquired a patent for what it calls “anticipatory shipping,” a method the company may use to deliver packages to customers before they’ve even purchased the products. The idea is to predict which products customers want or need and eliminate the usual wait time that occurs between hitting “buy” online and receiving the package in person. The other possible effect of anticipatory shipping, if put into place, is that it might discourage consumers from going to brick-and-mortar stores. Continue reading Amazon Intends to Read Your Mind with Anticipatory Shipping
By
Lisette LeonardJanuary 8, 2014
TV commerce firm Delivery Agent will team with H&M to boost sales via the retailer’s upcoming Super Bowl commercial. H&M’s 30-second spot will feature the spring collection of David Beckham Bodywear. Delivery Agent’s tech will allow viewers to purchase products in the commercial through a special app. However, only a fraction of viewers will actually be able to use it, since the purchasing app only works with 2012 and 2013 Samsung Smart TVs connected to the Internet. Continue reading ShopTV App: Beckham Bodywear to Sell During Super Bowl Spot
By
Lisette LeonardDecember 24, 2013
Although eBay is commonly known as an online auction house, CEO John Donahoe has made strides in moving beyond this perception by expanding eBay’s marketplace to include fixed prices with reliable and returnable goods. In the last five years, eBay has made 34 acquisitions which will help provide retail partners with creating interactive storefronts in real locations, help with the back end of websites, monitor inventory in real time, and streamline the electronic payment process. Continue reading EBay’s Strategy to Revolutionize Shopping and Beat Amazon
By
Cassie PatonDecember 11, 2013
Sensor devices used to track shoppers are becoming more commonplace in shopping malls this holiday season. The devices, often scattered through malls to identify shoppers’ movements, help retailers track how long people are waiting in line and pinpoint where they’re shopping. Some even use heat maps to show where within a store most people are gravitating. The Future of Privacy Forum estimates that approximately 1,000 retailers are using sensors. Continue reading More Retailers Tracking Shoppers with Sensor Technologies
By
Cassie PatonDecember 10, 2013
IBM’s Watson technology, known for beating out human competitors on the game show “Jeopardy!,” is playing a big role in a number of apps coming out next year. The first three known apps will come from IBM business partners Fluid, MD Buyline and Welltok. Each respective app uses Watson’s access to Big Data to provide users with information that will allow them to make informed decisions about their purchases and even their health needs. Continue reading IBM’s Watson Tech Behind Three New Apps Coming in 2014
By
Rob ScottDecember 5, 2013
Time Warner Cable is marketing a stripped-down, low-cost bundle ($29.99 per month) that includes HBO and a limited number of broadcast TV channels. The new package is targeting viewers who are not interested in paying for a traditional tier of cable channels. The “Starter TV with HBO” package features about 20 channels including local broadcast networks. The special pricing is available for the first 12 months, but does not include set-top box fees or other charges. Continue reading Time Warner Cable Offers $29.99 Bundle: HBO and 20 Channels
By
Rob ScottDecember 3, 2013
Yesterday we reported that tablets were the most popular CE device during the holiday weekend shopping surge and Apple’s iPad led the charge at retailers such as Target and Walmart. According to Adobe’s Digital Index 2013 report, new records were set for Thanksgiving Day and Black Friday. More than 24 percent of online sales occurred via smartphones and tablets, a year-over-year increase of 118 percent. In addition, iOS devices drove more than $543 million in online sales. Continue reading Thanksgiving and Black Friday Experience Record Mobile Sales
By
Cassie PatonDecember 3, 2013
Amazon CEO Jeff Bezos revealed some significant plans for the company on “60 Minutes” this week. In the not-too-distant future, Amazon plans to offer drone delivery service for its smaller packages headed for customers close to its distribution centers. Bezos expects packages weighing less than five pounds to be deliverable to addresses within a 10-mile radius by small helicopter-like devices. Amazon is calling the service “Prime Air.” Continue reading Jeff Bezos Reveals Amazon’s Plans for Drone Delivery Service
By
Cassie PatonDecember 3, 2013
Embedded sensor technology has proven to be useful in a number of markets, but some are saying it can revolutionize the retail experience for both companies and consumers if used to its full potential. Though online retail is booming in popularity, many transactions still take place inside physical stores, often with the aid of a mobile device. By linking up those factors, shoppers’ experiences will be more productive, and companies will benefit with greater profits. Continue reading New Sensor Technologies Have Untapped Potential in Retail
By
Rob ScottDecember 2, 2013
Forbes reports that Apple was a big winner on Black Friday. The article notes that InfoScout reviewed more than 90,000 shopping receipts in the U.S. and learned that Apple products accounted for 22 percent of Target’s sales on Black Friday. The iPad Air 16GB, iPad mini 16GB and iPad Air 32GB models were the number one, two and three sellers, respectively. Additionally, the iPad mini 16GB model was the number one seller at Walmart. Continue reading Black Friday: Apple iPad a Big Winner at Target and Walmart
By
Rob ScottNovember 26, 2013
“Discover, shop, and express your style” is the slogan for Polyvore, an online global community that has created over 80 million collage-like “sets,” designed to give everyone a voice in shaping trends and influencing purchases. While it may not be a household name yet, the social network drives disproportionate amounts of social revenue. At 20 percent, it drives more social traffic than Pinterest (15 percent) and four times that of Twitter (5 percent). Continue reading Polyvore Drives More Social Traffic Than Pinterest and Twitter