Microsoft reported its fiscal Q2 net income rose 30+ percent to $15.5 billion, the result of COVID-19-driven remote working, increased video game playing and cloud computing. The company has also seen increased sales of its Surface laptops, which facilitate remote working and learning. Chief executive Satya Nadella has prioritized Microsoft Teams workplace-collaboration software, dubbing this last year as “the dawn of a second wave of digital transformation sweeping every company and every industry.” Continue reading Cloud Computing, Gaming and Laptops Drive Microsoft Sales

Salesforce.com inked a $27.7 billion cash-and-stock deal to buy Slack Technologies. The purchase, double any other Salesforce acquisition, positions the company to compete with Microsoft and Alphabet. Salesforce chief executive Marc Benioff pioneered software subscriptions running on remote servers, which evolved into tech tools for businesses. Slack Technologies chief executive Stewart Butterfield pioneered online collaboration tools as an alternative to email but, when COVID-19 hit, Slack was slow to pick up video tools. Continue reading Salesforce to Purchase Slack Technologies for $27.7 Billion

At its annual Zoomtopia event, Zoom announced the debut of end-to-end encryption (E2EE) for free accounts in four stages. The first phase, which launches next week, will be a 30-day technical preview to gather feedback. Chief executive Eric Yuan stated the company will improve its integration of “office chatroom products” from Slack Technologies and Microsoft and also introduced its Zapps platform that allows users to bring third-party apps into video calls and a new integrated platform for classes and events. Continue reading Zoom Debuts End-to-End Encryption for Free User Accounts

Amid the disruption of the coronavirus, cloud-computing services have become crucial in keeping people online and connected. Amazon, Google, Microsoft and others also provide the foundational technology for e-commerce, workplace collaboration tools like Slack Technologies, streaming video services such as Netflix and streaming game services. In fact, cloud services are pushed to their limits in some areas. In Australia, Microsoft advised some customers that Azure cloud is running out of capacity in some regions. Continue reading Coronavirus Disruption Leads to Jump in Cloud Services Use

As the coronavirus fuels a rise in online sales, Amazon plans to hire 100,000 more workers and raise pay for all employees in the U.S. and Canada by $2 an hour. The company’s starting wage is currently $15 per hour in its U.S. fulfillment centers. In the U.K., wages will rise £2 ($2.45) per hour and approximately €2 ($2.24) an hour in many European Union countries. At end of 2019, Amazon employed almost 800,000 full-time and part-time workers. Other companies are also seeing increased online sales as a result of COVID-19. Continue reading Online Shopping Spikes, Amazon Hires 100,000 New Workers

Australia-based Atlassian, which offers enterprise software, has introduced a new program called Stride that combines chat, conference calls and project tracking. Similar to the company’s HipChat messaging service and Jira project management, Stride is available for desktop computers and mobile phones, and works with competing software. Stride faces a competitive landscape, including Slack Technologies, Dropbox and Microsoft. Atlassian doesn’t use salespeople but rather gets small teams to use its software, and then expands on that foundation. Continue reading Atlassian’s Stride Software Is Designed for Corporate Teams

Slack Technologies, launched in 2014, just introduced a new version of its workplace-centric messaging app, with the goal of gaining large corporate contracts. The new Slack Enterprise Grid is built to handle the group messaging needs of very large companies, with thousands or more employees, and includes security tools and regulatory compliance required for such companies’ IT departments to sign off. The original group messaging app is already in play at a few big companies, including Electronic Arts and Samsung Electronics. Continue reading Slack’s Workplace Messaging App Targets Large Companies

Group messaging is heating up. Startup Slack Technologies, valued at $3.8 billion, got it going and, now, Microsoft, with Teams, and Facebook, with Workplace by Facebook, are moving in on the space. Slack has been expecting this level of competition for some time, and it’s one of the reasons behind the company’s recent partnership with IBM to use Watson artificial intelligence services. All of this makes it clear that tech companies, big and small, see messaging as the next big thing after email. Continue reading Slack Faces Messaging Competition From Microsoft, Facebook

Chat is the latest significant tool in enterprise, as evidenced by Facebook’s introduction of Workplace by Facebook, a version of its social network for organizations, and Microsoft’s new Office 365 productivity tool Microsoft Teams. More such chat tools come from HipChat and Slack Technologies, the latter of which counts four million daily active users and is valued at $3.8 billion. Facebook also opened Messenger for businesses to build virtual assistants, and developers have already built more than 33,000 so-called chatbots. Continue reading Group Chat, Chatbots Gain Traction as Business Applications

Stewart Butterfield, founder and CEO of office chat software maker Slack Technologies, says his company is using AI to help build an advanced virtual assistant. Slackbot, Slack’s current built-in assistant, is an icon used for tips, searches and even a sprinkling of humor. In discussing the future potential of Slackbot, Butterfield compares it to the Samantha software voiced by Scarlett Johansson from the film “Her.” Butterfield is leveraging natural language processing and machine learning to build a truly helpful digital office assistant. Continue reading Slack Uses Artificial Intelligence to Build New Virtual Assistant

It is a Windows-centric world, but not at Facebook where the company has many more Mac laptops than those running Windows. With a lack of Mac OS X-based security network appliances, Facebook began, 18 months ago, to write its own security software. The result, Osquery, enables its security team to monitor, in real-time, the current state of those laptops’ operating systems. Facebook also made the tools freely available as an open source project, bringing outside security expertise to bear. Continue reading Facebook Writes and Open Sources Mac OS Security Software