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Debra KaufmanMarch 18, 2021
Beginning April 15, TikTok’s policy on personalized ads is changing. According to notices that TikTok users are seeing on their feeds, personalized ads will be mandatory — and users will no longer have the ability to opt out of such ads based on their actions — although the users will still be able to opt out of ads based on data TikTok gets from its advertising partners. Not included in this policy change are users in the European Union who are protected from personalized ads by the General Data Protection Regulation (GDPR) that requires user consent for such ads. Continue reading New TikTok Personalized Ad Policy Ends Choice to Opt Out
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Debra KaufmanMarch 18, 2021
Twitter will debut Spaces, a rival to audio-chat app Clubhouse, in April according to a tweet in a public Twitter Space audio room by host Alex (@akkhosh). Twitter will also soon allow anyone to host a Twitter Spaces room. Twitter Spaces was released in beta on the Android platform late in 2020. The product will roll out for Android and iOS; Twitter is also considering support for using music and allowing tweeting in Spaces. In addition, Twitter is working on a Spaces “Tip Jar” to let users donate to content creators with donations. Continue reading Twitter to Launch Chat Alternative to Clubhouse Next Month
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Debra KaufmanMarch 17, 2021
Facebook inked a multi-year agreement with News Corp in Australia, resolving a standoff on paying publishers for content. The News Corp content will include the national newspaper The Australian, The Daily Telegraph in New South Wales, the Herald Sun in Victoria and The Courier-Mail in Queensland. News Corp’s cable channel Sky News Australia reached a separate deal with Facebook. Now, 17 million Facebook users in Australia will be able to access News Corp publications’ breaking news and news articles behind a paywall. Continue reading Facebook and News Corp Sign a Multi-Year Deal in Australia
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Debra KaufmanMarch 16, 2021
Arizona, Maryland and Virginia are just three states pushing legislation to limit Big Tech companies such as Google and Apple on issues including digital advertisements, app-store fees and online privacy. Their actions appear to highlight a growing trend: that state capitals are emerging at the forefront of potentially regulating Silicon Valley behemoths. While the federal government is holding hearings and suing some Big Tech companies, states may beat them to passing laws that will become de facto national standards. Continue reading States Lead the Way in Proposing Laws to Regulate Big Tech
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Debra KaufmanMarch 10, 2021
Clubhouse, the popular audio chat app, has inspired other social media platforms to follow in its footsteps. In the process, the nascent audio creation space now has its own influencers. In response, 40 audio creators have established the Audio Collective to serve this cohort. The Collective has positioned itself as a one-stop shop for event planning, brand consulting, support and community. The founders also plan to ask Clubhouse for better moderation policies, insights and performance metrics as well as monetization tools. Continue reading Creators Launch Audio Collective to Support New Community
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Debra KaufmanMarch 10, 2021
Facebook, Twitter and Snap have built successful online hangouts and monetized them via targeted ads. Discord, a chat app that got its start in 2015 as a way for videogamers to talk, however, doesn’t carry ads but has tripled its revenue by selling subscription access to exclusive content. Discord co-founder and chief executive Jason Citron said the company avoided advertising because it would be “too intrusive” and consumers don’t like it. He also stressed that people use Discord to hold real-time conversations, which has numerous personal and business applications. Continue reading Discord Stands Out Among Chat Apps for Lack of Advertising
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Debra KaufmanMarch 8, 2021
Pinterest held a first-ever partner and advertiser summit to promote video, shopping, and making trend data actionable, all key agenda points for 2021 and beyond. In 2020, it added 100+ million monthly active users worldwide, reaching a total of 459 million, a 37 percent year-over-year increase. In Q4, revenue rose 76 percent year-over-year to $706 million, and 2020 revenue grew 48 percent to almost $1.7 billion. Video played a “meaningful” percentage of that revenue, said global head of sales Jon Kaplan. Continue reading Pinterest Focuses on Video Marketing, Trend Data, Shopping
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Debra KaufmanMarch 4, 2021
Video live-streaming service Twitch, which saw a 40 percent increase in channels in 2020, released its first transparency report featuring details on how it provides security for its 26 million daily users. The Amazon-owned company has always struggled to control harassment and hate speech but even more so during its meteoric growth spurt, especially since live content is harder to control. The new report acknowledges that challenge, noting it’s relied on volunteer moderators and user reports as well as its AutoMod tool, introduced in 2016. Continue reading Twitch Report Details the Challenges of Curbing Toxic Speech
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Debra KaufmanMarch 1, 2021
Since launching in 2006, popular social service Twitter has remained largely unchanged. The company is now planning a wide-ranging series of new products with the goal of attracting new users. They include ephemeral content, an audio chat service, a newsletter platform, moderation tools and, most recently, new options to pay for exclusive content from some users and to launch communities for specific interests. By 2023, the company hopes to double its user base from its 2019 level and its revenue from 2020 levels. Continue reading Twitter Innovates to Lure New Users, Double Revenue by 2023
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Debra KaufmanFebruary 17, 2021
At the very end of his presidency, Donald Trump tried to strike down Section 230 of the Communications Decency Act, which essentially provides online platforms with immunity from liability based on third-party content. He failed, but Congress has received 20 proposals to update or change the section. On February 5, three Democratic senators introduced a bill to make social media firms accountable for enabling cyberstalking, harassment and discrimination. More recently, Senators Brian Schatz (D-Hawaii) and John Thune (R-South Dakota) plan to reintroduce the PACT Act, a proposal to jumpstart change. Continue reading Section 230 Faces Bipartisan Scrutiny and Potential Updates
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Debra KaufmanFebruary 16, 2021
Social commerce platform Shopify is coming to Instagram and Facebook Shops, enabling users to complete purchases via Shop Pay, which has 60 million global users. Shop Pay stores credit card and shipping information to speed online checkout, Until now, it has only been available on Shopify clients’ e-commerce stores. Shop Pay also lets users track packages or pay in installments. Facebook currently also offers PayPal, which has 377 million active accounts, including 16 million added in the most recent quarter. Continue reading Shopify Shop Pay to Roll Out on Instagram, Facebook Shops
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Debra KaufmanFebruary 11, 2021
Since Twitter banned former president Trump, the company said daily users rose to 192 million from Q3’s 187 million, including one million in the U.S. In January, the social platform gained more daily users than the average month in the last four years. Twitter chief exec Jack Dorsey revealed that 80 percent of its user base is outside the U.S., adding that it is “not dependent upon just news and politics.” The company is looking to expand and continue development of a decentralized social network. With regard to banning Trump, chief finance officer Ned Segal said the decision was well received by advertisers. Continue reading Twitter Experiences Subscriber Growth and Plans Expansion
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Debra KaufmanFebruary 5, 2021
Canada has denounced facial recognition app Clearview AI and, despite the lack of legal authority, demanded that the company delete all Canadian faces from its database. Canada’s privacy commissioner Daniel Therrien stated that the company puts all of society “continually in a police lineup.” Clearview AI has scraped 3+ billion photos from social media networks and other public sites. Canada is the first country to take such a strong stand against the app that is currently in use by 2,400+ U.S. law enforcement agencies. Continue reading Canada Confronts Clearview AI Over Facial Recognition App
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Debra KaufmanFebruary 2, 2021
When Facebook launched Groups in 2019, it was intended to be, per chief executive Mark Zuckerberg, the “heart of the app.” This last August, however, its own data scientists warned about “blatant misinformation and calls to violence” in the site’s top “civic” Groups. Facebook was aware of the problems for years but accelerated plans to make actual changes after rioters broke into and vandalized the U.S. Capitol on January 6. The Groups in question, dedicated to politics, together reached “hundreds of millions of users.” Continue reading Facebook Plans Changes to Groups, Controls for Advertisers
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Debra KaufmanJanuary 26, 2021
At the recent CES 2021, Samsung showcased its Digital Cockpit, a 49-inch QLED screen with a sound system that can be pulled up in front of a car’s windshield to turn the vehicle into an office, gaming room or video recording studio. The concept was first introduced at CES 2018 and has been exhibited in an updated version every year since then. This year’s Digital Cockpit was developed with Harman. Samsung stated that the 2021 Cockpit aims to “focus on simplifying communication and delivering fun on-the-go experiences.” Continue reading CES: Samsung Intros New Version of Digital Cockpit for Cars