By
Debra KaufmanSeptember 21, 2018
According to sources, Amazon is contemplating aggressive growth for its new Amazon Go cashierless stores. With plans to open as many as 3,000 new stores, Amazon would rival 7-Eleven, Subway, Panera Bread and mom-and-pop shops where people go to get a quick meal. Chief executive officer Jeff Bezos sees the move as a way to reduce time to buy a meal in busy cities and “reinvent” the brick-and-mortar store experience but hasn’t settled on the best format: a store for prepared foods and limited groceries or one that offers speedy meals. Continue reading Amazon Considers Opening 3,000 Cashierless Stores by 2021
By
Debra KaufmanJuly 26, 2018
At its Cloud Next conference, Google revealed that its AutoML Vision, which allows non-experts to train their own self-learning models for image and object recognition, will soon be available in public beta. It also debuted AutoML Natural Language and AutoML Translation. To democratize such techy AI tools, Google relied on a simple graphical interface and such widely adopted interfaces as drag-and-drop. The company is also pitching its cloud services to corporations, having recently nabbed Target as a client. Continue reading Google to Open Up Its AutoML Vision AI Tool for Public Beta
By
Debra KaufmanJune 25, 2018
The Supreme Court ruled in a 5-4 vote that states have the authority to collect sales taxes from online retailers, even if they don’t have a physical presence in the state. In doing so, the justices closed a loophole that helped Internet sales to grow and also overturned 50 years of its own precedents that banned states from collecting sales tax from companies without such physical presence. The decision did not follow typical ideological decisions, with liberal justice Ruth Bader Ginsburg joining conservative justices. Continue reading Supreme Court Lets States Collect Sales Tax From E-Tailers
By
Debra KaufmanMay 14, 2018
Amazon has ceased purchases of ads at the top of Google search results, a much-prized position for which advertisers and retailers pay handsomely to place eye-catching images. Google runs online auctions for these slots, dubbed products listing ads (PLAs) and Amazon, which began bidding in late 2016, found itself in competition with rival Walmart there. On April 28, Merkle, a marketing firm that analyzes Google Shopping ad data, first noticed that Amazon was missing from those coveted slots. Two sources confirmed the news. Continue reading Amazon Stops Purchasing Competitive Google Shopping Ads
By
Emily WilsonMarch 27, 2018
Google recently launched Shopping Actions, a new program to help retailers compete with Amazon, the world’s largest online retailer. The program allows companies to list “products across Google Search, in its Google Express shopping service, and in the Google Assistant app for smartphones and on smart speakers, like the Google Home,” reports TechCrunch. It offers a universal cart no matter what device shoppers are using and Google earns money via a pay-per-sale model. The program is now open to any retailer in the U.S.
Continue reading Google’s New Shopping Actions Aid Competition with Amazon
By
Debra KaufmanFebruary 8, 2018
Physical CDs are still selling well, although the U.S. has seen sales down by 18.5 percent. But Best Buy and Target have just taken steps that may hasten the demise of physical media. Best Buy, which was once the biggest music seller in the U.S., has told its music suppliers that it plans to pull CDs from its stores on July 1. The company will continue to carry vinyl records for two years, fulfilling a promise made to vendors. Meanwhile, Target is now telling music suppliers it will sell CDs on a consignment basis. The move would also impact sales of movies, TV shows and other video content on DVD. Continue reading Best Buy to End CD Sales, While Target Adjusts Sales Model
By
Debra KaufmanJanuary 10, 2018
Turning the car’s windshield into an AR screen for navigation, a mobile AR device that helps the blind navigate the real world, and a mobile app to envision that couch from the furniture store in your living room. These are all real-world AR applications that their creators are touting as a good first step into nascent consumer products. GlobalData research director Avi Greengart, who moderated the CES 2018 panel on augmented reality, noted that AR developers have had to find a way to create customized solutions using limited existing hardware and software.
Continue reading AR Developers Make Their Cases for First Uses of Technology
By
Debra KaufmanDecember 20, 2017
Now that Amazon has entered the U.S. grocery market, offering home delivery, other companies selling food are stepping up their operations. Walmart is doing so by experimenting with delivery and, more importantly, launching curbside pickup. Target just acquired startup Shipt, which delivers groceries on the same day an order is placed. Traditional supermarkets are also battling startups such as meal-kit company Blue Apron and organic vendor Thrive Market. Amazon, however, remains the giant to beat. Continue reading Walmart, Target to Compete with Amazon’s Grocery Delivery
By
Hank GerbaNovember 20, 2017
Amazon’s new AR addition to its iOS app, called “AR View,” allows customers the ability to visualize products in their own home. Thousands of products are viewable across a range of categories for both the office and home. By utilizing Apple’s ARKit, the experience unfolds in real-time, allowing the customer to rotate both the object and change its perspective. By introducing the new feature, Amazon joins other retailers such as Target and IKEA that have all recently introduced augmented shopping experiences to their mobile platforms. Continue reading Amazon Introduces New ARKit Shopping Feature to iOS App
By
Debra KaufmanNovember 13, 2017
Taylor Swift is releasing her sixth album, “Reputation,” on CD, rather than any streaming service, say sources, who suggest that the streaming “blackout” could last one or two weeks. Swift and her label Big Machine Records have declined to be more specific, but an initial streaming blackout would be in line with Swift’s last album, “1989,” which when it was released in 2014 took seven months to reach streaming services, including Spotify, Apple Music and others. Now, “1989” streaming sales dominate over downloads and CDs. Continue reading Taylor Swift’s Album Debuts on CD, Not Streaming Services
By
Rob ScottOctober 16, 2017
Target announced that it is expanding its partnership with Google to cover a number of initiatives: consumers will be able to shop Target via Google Express home delivery (including by voice), Target’s REDcard payment card will be integrated into Google’s shopping platform, and new support for store pick-ups of purchases made through voice will be introduced. Amazon’s biggest rival Walmart announced in August that it would also team with Google for voice-based shopping efforts. The moves could help Google Home compete with Amazon’s Alexa-powered smart speakers. Continue reading Voice Shopping: Target Expands its Partnership With Google
By
Debra KaufmanAugust 3, 2017
Pinterest is highlighting the “Search” and “Lens” features on its mobile apps, emphasizing its move into this arena. Lens, which was introduced to U.S. users this year, is a reverse image search tool that allows users to take a photograph of something and then use smart search to return pins with similar images and related design ideas. Lens is now available to users of the iOS application; Pinterest says it will soon launch the Android version. Google is also upgrading its visual search engine to compete in this space. Continue reading Pinterest and Google Compete to Offer the Top Visual Search
By
Debra KaufmanJuly 31, 2017
Amazon is ramping up hiring, which is why it posted a 51 percent increase in general and administrative costs and one reason why its stock price dropped more than 3 percent. The company consistently hires for warehouse positions, and hopes to add 50,000 more workers at an August 2 job fair. The growth rate of salespeople for its AWS cloud computing and advertising businesses is also accelerating faster than the 42 percent company average, and Amazon says it will continue to spend on growth, meaning lower profits will also continue. Continue reading Drop in Profits and Stock Price Follow Amazon’s Hiring Surge
Private equity firm Sycamore Partners has agreed to purchase office supply retail chain Staples for $6.9 billion. Staples is another retailer that has been impacted by the growing success of Amazon and other online shopping services. Amazon, for example, has become a major competitor for corporate customers, while Staples’ overall sales have declined 6.1 percent over the past five years, according to ABC News. In 2015, Staples attempted to merge with Office Depot in an effort to stay competitive online, but last year the deal was blocked by a federal judge in response to a lawsuit initiated by the Federal Trade Commission. Continue reading Sycamore Partners to Acquire Retailer Staples for $6.9 Billion
Walmart gained momentum in its fight against Amazon, with its online sales growing at its fastest clip in at least five years. Walmart reported a 69 percent increase in its e-commerce business in the first quarter of 2017. The growth seems to reflect concerted investment in online expertise and acquisitions. “All of a sudden, Walmart is the primary competitor to Amazon, as opposed to a fragmented cluster of people,” said Greg Portell, a partner at consulting firm A.T. Kearney. Continue reading E-Commerce: Walmart Reports Major Growth in Online Sales