Walmart gained momentum in its fight against Amazon, with its online sales growing at its fastest clip in at least five years. Walmart reported a 69 percent increase in its e-commerce business in the first quarter of 2017. The growth seems to reflect concerted investment in online expertise and acquisitions. “All of a sudden, Walmart is the primary competitor to Amazon, as opposed to a fragmented cluster of people,” said Greg Portell, a partner at consulting firm A.T. Kearney. Continue reading E-Commerce: Walmart Reports Major Growth in Online Sales

Walmart just told its suppliers that it wants to have the lowest prices on 80 percent of its sales. That means that suppliers will have to cut their prices by at least 15 percent — in some cases, losing money on the deal. For those who comply, Walmart will offer better distribution and other kinds of help. Those who don’t will see Walmart limit distribution of their products. Walmart regularly tells suppliers to lower prices, but this time is different: the company is in an all-out price war with Amazon. Continue reading Amazon and Walmart’s Race to the Bottom Rattles Suppliers

The Securities and Exchange Commission has opened an investigation into Yahoo’s highly-publicized data breaches and whether the company should have disclosed the massive hacks earlier. “The SEC requires companies to disclose cybersecurity risks as soon as they are determined to have an effect on investors,” reports The Wall Street Journal. Yahoo’s 2014 breach, disclosed in September 2016, involved data from at least 500 million users. In December 2016, the company revealed that more than 1 billion Yahoo user accounts had been breached in 2013. “The SEC has investigated multiple companies over whether they properly disclosed hacks,” notes WSJ, especially after the 2013 Target breach “that compromised up to 70 million credit and debit-card accounts.” Continue reading SEC Opens Investigation into Massive Yahoo Data Breaches

Amazon introduced its first brick-and-mortar store that is part of Project Como, aimed at garnering a market share of food sales. The “small format” Amazon Go, one of three different types of grocery stores the company plans for the coming months, will open in early 2017. In the next few weeks, Amazon will also open two prototypes of another format, a drive-through without in-store shopping. Depending on the results of the tests, Amazon plans to open more than 2,000 such brick-and-mortar grocery stores. Continue reading Amazon Expands into Food Sales, Tests New Grocery Stores

According to separate research from Adobe and the National Retail Federation, Black Friday set new records for e-commerce with online sales surpassing $3 billion for the first time, while also marking the first day in U.S. retail history to experience more than $1 billion in sales made from mobile devices. Adobe reports $3.34 billion in total online sales, a 21.6 percent jump over last year, with mobile accounting for $1.2 billion, a 33 percent increase. And shoppers were thrifty this time around. While the NRF found that the number of shoppers increased over the weekend compared to 2015, average consumer spending dropped 3.5 percent, including online and offline purchases. Continue reading Black Friday Sets New Records, More Consumers Go Mobile

Roku updated its line-up of streaming media boxes, discontinuing the Roku 1, 2, 3 and 4 devices but hanging on to its $50 Roku Streaming Stick. New products for the “low-end” HD market now include the compact $30 Roku Express that has an HDMI port to connect to HDTVs and an infrared remote, and the $40 Roku Express Plus, sold exclusively at Walmart, offering a composite cable port to connect to TV sets without an HDMI port. Roku also emphasizes 4K/Ultra HD with three new players, two of which are HDR-capable. Continue reading Roku Refreshes Media Box Line-Up, Offers Ultra HD and HDR

In its biggest bid yet to compete more directly with Amazon, Arkansas-based Walmart is acquiring e-commerce startup Jet.com for $3.3 billion ($3 billion in cash and $300 million in shares to be paid over time). Walmart has been busy expanding its online operation, and the Jet.com deal provides it with a shopping site that is adding 400,000 consumers monthly and has already reached a $1 billion gross merchandise run rate. Store-based businesses such as Costco, Target and Walmart have been looking for effective ways to contend with Amazon’s successful online model. Continue reading Walmart to Purchase Jet.com in Bid to Compete with Amazon

According to an annual survey of online shoppers conducted by UPS and comScore (now in its fifth year), consumers indicate for the first time that they made more purchases via the Web than in physical stores. Shoppers say they made 51 percent of purchases online this year, compared to 48 percent last year and 47 percent in 2014. Respondents also indicated an increase in mobile shopping; 44 percent of smartphone users used their device for purchases, compared to 41 percent the previous year. As a result, some department stores are experiencing sales slumps. Continue reading Survey Shows Growth in Online Shopping, Impacting Retailers

Since Amazon relaunched its online Payments business in 2013, more than 23 million customers have used their Amazon accounts to pay for purchases on other businesses’ websites. That’s a trade-off that Amazon is more than willing to make. Among those companies now accepting Amazon Payments are Southwest Airlines, Comcast’s GolfNow online tee-time booking site and online store Red Dress Boutique, which reports that within a week of adding Amazon Payments, 20 percent of its orders used it, surpassing PayPal. Continue reading Amazon Payments is Gaining Traction with Smaller Retailers

Redbox plans to launch a video streaming service called Redbox Digital. The DVD rental company previously launched Redbox Instant, a streaming service joint venture with Verizon, which lasted 18 months. The new effort will be a video-on-demand store similar to iTunes, Vudu or Google Play, letting consumers stream or buy digital copies of movies or TV show episodes. Redbox Digital will be part of the service’s existing loyalty program, integrate into its mobile apps and support TV-connected platforms like Chromecast and Roku. Continue reading Rental Kiosk Leader Redbox Readies Video Streaming Service

Virtual reality is finally available for consumers. Oculus will ship the much-anticipated Rift VR headset next week, HTC will deliver its Vive VR headset one week later, and Sony is also readying the launch of its PlayStation VR headset. Although there are technical kinks to be worked out and business models to emerge, early signs that consumers want VR are positive. The Rift is back-ordered to July, the Vive to May, and, on Amazon, the PlayStation VR Launch Bundle pre-order sold out within minutes of going live. Continue reading VR Faces its Moment of Truth as Headsets Become Available

Uber Technologies is tweaking how it does business. In California, the ride-sharing company will no longer reject potential drivers due to a nonviolent or nonsexual offense, such as petty theft or check fraud. It will also tell those rejected why and describe steps they can take to reduce their felony conviction to a misdemeanor. Uber is also now promising drivers more money to work during heavy demand periods, and is inviting smartphone app developers to create customized “trip experiences” for riders. Continue reading Uber Adjusts its Employment Policies and Calls for New Apps

In China, parents strap “children’s watches” on their offspring to track their movements and sound the alarm if the child leaves the schoolyard. Sensors will soon be able to tell if grandma has fallen down in the living room, and smart fabrics, with embedded sensors, will soon be assisting patients, soldiers and first responders. Just a couple of years ago, wearables were just fitness trackers and smartwatches. At CES 2016, we’ll see the sensors that power wearables expand as engines to the Internet of Things. Continue reading CES 2016: Sensors Connect Wearables, the Internet of Things

With her latest album, “25,” Adele has erased any doubt about her preeminent position in the music world. The new album, which showcases her signature torch songs and ballads, had a record-breaking first week of sales — $3.38 million in the U.S. — despite the fact that Adele withholds her music from streaming sites and largely eschews a social media presence (although she did appear on “Saturday Night Live” and promotions for Target). Adele’s previous album, “21,” sold 30 million copies worldwide. Continue reading Adele’s Latest Album Breaks Sales Records Without Streaming

While retailers have extended their special online deals before and after Cyber Monday this year, yesterday’s sales are still poised to break records. Adobe reports that by 10:00 yesterday morning, shoppers had already spent a record $490 million. When the numbers are finalized, Adobe predicts the day will represent the biggest e-commerce day on record with $3 billion in sales. Mobile shopping is also on the rise; Adobe notes that 41 percent of shopping visits originated on smartphones and 12 percent from tablets. Continue reading Cyber Monday Sets Sales Records, Mobile Shopping on Rise