Ticketmaster’s dynamic pricing will be investigated, pledged UK Secretary of State for Culture, Media and Sport Lisa Nandy in response to protests by thousands of disappointed fans who failed to secure tickets to the Oasis reunion tour. Fans waiting in online Ticketmaster queues saw prices shoot up by as much as £200 before they were able to make a purchase. Thousands more reportedly couldn’t even access the site to buy tickets, resorting instead to ticket-resale sites in what is being described as the biggest concert debacle since Taylor Swift fans were frustrated by their attempts to use the service to purchase 2023 Eras Tour tickets. Continue reading Concert Ticket Dynamic Pricing Draws UK Government Scrutiny

The Senate has introduced the NO FAKES Act (Nurture Originals, Foster Art, and Keep Entertainment Safe) to protect artists — their voices and visual likenesses — from the proliferation of deepfakes and digital replicas created without consent. The bipartisan bill seeks to impose liability for damages to those who violate the proposed new law. If passed, the NO FAKES Act would be the first federal protection from AI image appropriation, supporters say. Those who’ve rallied to the cause include SAG-AFTRA, the Recording Industry Association of America, the Motion Picture Association, Disney and major talent agencies. Continue reading Senate Introduces NO FAKES Act to Address Deepfakes and AI

The Walt Disney Company announced revenue of $23.5 billion for the quarter ending December 31, essentially consistent year-over-year, while net income was up 49 percent to $1.91 billion year-over-year. CEO Bob Iger amplified plans to bring the company “to a period of sustained growth.” Following news that ESPN plans to partner on a new sports streaming platform, Iger disclosed a $1.5 billion investment in “Fortnite” creator Epic Games that will see the companies “collaborate on an all-new games and entertainment universe.” He also revealed Disney+ will exclusively stream Taylor Swift’s “The Eras Tour” concert film. Continue reading Disney Announces Gaming and Sports Part of Growth Strategy

Alphabet is celebrating 25 years in search with a 25-Year Video Time Capsule on YouTube in conjunction with Google’s annual Year in Search global and local trend charts for 2023. Delving into local interests and traversing the globe, the lists demonstrate how human curiosity connects us across the planet through universal common interests. Topping the global searches for 2023 news is the Israel-Hamas war, followed by June’s Titanic-bound submersible disaster, then the earthquakes that devastated Turkey and Syria in June. In the entertainment world, “Barbie” was Hollywood’s most-searched film. Continue reading Google Touts 25 Years and 2023’s Top Global, Local Trends

Spotify has launched an in-app dedicated Merch Hub that will offer personalized purchase recommendations based on listening habits. Previously, the music streamer’s shopping opportunities were through artist profile pages as well as via the Now Playing view and new release pages. Now, “instead of having to browse artist by artist, this update makes it easier than ever to access all artist merch in one place,” Spotify says. Last year, the streamer reported “the highest-grossing merch sales week for artists in Spotify history” in its annual Wrapped report. Continue reading Spotify Offers ‘Merch Hub’ for Recommendations and More

Universal Music Group and Deezer have set Q4 as the launch date for a new, artist-centric streaming royalty model the companies jointly developed. Indie streaming platform Deezer will launch the concept model in its native France in Q4 2023. The companies conceived the new compensation methodology as part of a previously announced collaboration, using “deep data analysis” for an outcome they say “better reflects the true value of artist-fan relationships.” Calling streaming “the most significant technology advancement in music in many years,” the partners conclude “a flood of uploads with no meaningful engagement” has necessitated reassessment. Continue reading Universal, Deezer to Reinvent Music Streaming Royalty Model

Anticompetitive practices, outrageous ticket fees and poor customer service were among the allegations leveled at Live Nation Entertainment Tuesday at a contentious Senate Judiciary Committee Hearing over botched Taylor Swift concert ticket presales by the company’s Ticketmaster subsidiary. Senator Amy Klobuchar (D-Minnesota) called the Live Nation relationship to Ticketmaster “the definition of monopoly,” adding that venues fearful of losing the company’s concerts don’t have the ability to push back because Live Nation is “so powerful that it doesn’t even need to exert pressure, it doesn’t need to threaten because people just fall in line.” Continue reading Senators Grill Live Nation on Antitrust After the Swift Debacle

A group of 26 Taylor Swift fans have filed a lawsuit against Ticketmaster, alleging anticompetitive conduct and fraud after a glitch resulted in the ticketing service canceling sales to Swift’s “Eras” tour, leaving thousands of fans — some of whom waited four to eight hours in ticket queues last month — “empty-handed and unhappy,” according to The New York Times. Their outcry resulted in not only a 33-page complaint filed in California Superior Court in Los Angeles, but also Congressional demands to unwind the 2010 merger of Ticketmaster and Live Nation. Swift’s 52-show Eras tour is scheduled to begin in March. Continue reading Taylor Swift Fans File Class Action Suit Against Ticketmaster

YouTube is closing its original content group, citing the explosive growth of its revenue sharing YouTube Partner Program, which now has more than two million creator participants, chief business officer Robert Kyncl posted on Twitter Tuesday. “With rapid growth comes new opportunities and our investments can make a greater impact” applied towards initiatives like its TikTok competitor YouTube Shorts as well as the Black Voices and YouTube Kids funds and live shopping programs, Kyncl wrote. The six-year-old division’s run ends March 1 with the exit of global head of original content Susanne Daniels, although some content will continue in a limited capacity. Continue reading YouTube Scales Back Originals to Focus on Creator Content

Spotify has globally launched Blend, a two-party playlist generator designed for social listening. The feature allows both paid and free mobile users to tag-team song streams that can be shared across all platforms. Using the technology behind Spotify’s Family Mix and Duo Mix multi-person apps, this variation offers a twist; after creating a Blend participants receive a “taste match score” that reveals similarities and differences between the pair’s listening preferences and can compare their preferences to those of their friends. Continue reading Spotify Deploys ‘Blend’ Feature to Enable Sharing of Playlists

Apple’s 30 percent commission on digital goods and services in its App Store has raised the ire of numerous companies, including Netflix and Spotify, which have formed a coalition to promote legal and regulatory changes for app marketplaces. Apple and Epic Games are battling the issue in court, and Spotify filed an antitrust suit in Europe last year, with claims that it unfairly harms competitors. Apple is, however, giving a brief COVID-19-related reprieve on fees to some companies selling virtual experiences. Continue reading Apple Under Increasing Pressure to Change App Store Fees

On November 11, Chinese e-commerce giant Alibaba brought in nearly $38.3 billion worth of goods in the 24-hour period known in that country as Singles Day. That surpasses last year’s Singles Day that bought in $30.8 billion. Both figures dwarf the numbers for Black Friday, the massive commercial day-after-Thanksgiving sale in the U.S. Alibaba invented Singles Day ten years ago and, since then, has become a tech giant along the line of Amazon or Alphabet. China also has become wealthier and more digitally connected. Continue reading Alibaba’s Singles Day Reaps $38.3B, Dwarfing Black Friday

Fake followers are a problem on Instagram. A $1.3 billion problem, to be exact, due to the brands that are paying influencers whose followers simply don’t exist. It’s gotten easier to buy fake followers, from dozens of online sellers and a coin-operated vending machine from artist Dries Depoorter. Cybersecurity firm Cheq tallied the monetary cost above to brands for 2019 alone. Now, potential sponsors and agencies are increasingly up in arms about the scam, and looking for ways to hold influencers responsible. Continue reading Fake Followers on Instagram Are Becoming a Costly Problem

Taylor Swift, the last streaming holdout among major musical artists, embraced the technology by releasing her seventh studio album, “Lover,” on Spotify and other streaming services. She had pulled her music from Spotify in 2014, and, in 2017, withheld her sixth album, “Redemption,” from streaming services for three weeks. According to Nielsen, in that year, streaming accounted for about 60 percent of all U.S. music consumption; this year it’s up to 80 percent. Spotify is making the most of Swift’s move with a very visible marketing campaign. Meanwhile, Swift has also helped launch an industry-wide conversation about copyright. Continue reading Taylor Swift Returns to Streaming with Her Seventh Album

Apple Music, Spotify and Amazon Music are among the music streaming services using live events and concerts to stand out from the crowd. For its Prime Day promotion, for example, Amazon live-streamed a Taylor Swift concert in New York City. Musicians also find these live streaming events as a way for their songs to rise above the millions available on the services. Streaming services are experimenting with different kinds of concerts, including album-listening parties and those based on popular playlists. Continue reading Live-Streamed Music Events Prove Effective For Marketing