California-based Ticketmaster, part of Live Nation Entertainment, is the first company to enable new iOS 18 Apple Wallet event features that offer venue maps, parking details, recommended playlists from Apple Music, local weather and links to purchase merchandise, as well as location sharing to help find friends on arrival to live events. Venues and teams can also customize the Ticketmaster experience with links to their app or website so fans can get information about their events from Apple Wallet tickets. The app debuts with the Los Angeles Football Club home game at BMO Stadium on October 19. Continue reading Ticketmaster Debuts Apple Wallet iOS 18 Features for Events

Ticketmaster’s dynamic pricing will be investigated, pledged UK Secretary of State for Culture, Media and Sport Lisa Nandy in response to protests by thousands of disappointed fans who failed to secure tickets to the Oasis reunion tour. Fans waiting in online Ticketmaster queues saw prices shoot up by as much as £200 before they were able to make a purchase. Thousands more reportedly couldn’t even access the site to buy tickets, resorting instead to ticket-resale sites in what is being described as the biggest concert debacle since Taylor Swift fans were frustrated by their attempts to use the service to purchase 2023 Eras Tour tickets. Continue reading Concert Ticket Dynamic Pricing Draws UK Government Scrutiny

The live event business is making further inroads with social apps, as Shazam pacts with Ticketmaster and TikTok integrates Eventbrite. Ticketmaster says artists can now link live events in Apple’s Shazam app, where they’ll appear when a user Shazams a track. The feature will work in the more than 30 countries where Ticketmaster operates. The Live Nation-owned company also has deals with Snap and TikTok, whose new alliance with Eventbrite allows event producers and TikTok users to embed Eventbrite links in-stream. Now the TikTok community can discover events and purchase tickets “without ever leaving the app.” Continue reading Ticketmaster and Eventbrite Harness the Power of Social Apps

TikTok has partnered with global concert ticketing agency AXS to help music lovers discover and buy tickets to live events in-app. The new feature, which is going live in the U.S., UK, Sweden and Australia, with more markets to follow, allows any TikTok “Certified Artist” to promote and sell tickets on the platform through AXS. The enhancement is designed to help TikTok artists “expand their audiences globally and build their careers, simply by allowing them to add their AXS event links to their videos before publishing,” according to TikTok. Since 2022, the short-form video platform has been in a venture with Ticketmaster. Continue reading TikTok Expands Its Ticketing Features in Global Deal with AXS

MoviePass says it has sold more than 1 million tickets since relaunching last spring, and has also announced the first profitable year in the company’s 13-year history. Co-founder and CEO Stacy Spikes, who purchased the company out of bankruptcy in 2021, is giving artificial intelligence much of the credit for the turnaround. The MoviePass Cinematic Marketplace is an aggregator for the theatrical industry that uses AI and machine learning to improve attendance engagement and ticket sales. Spikes says hitting the milestones “highlights the powerful impact” the technology enhancements have had “from the previous business model.” Continue reading MoviePass Reaches 1 Million Tickets Sold and Turns First Profit

AMC Theatres is closing its on-demand movie streaming service and transferring users and their content libraries to Vudu, a digital rental and sales streaming platform owned by NBCUniversal’s Fandango. Beginning last week, customers were invited to transfer their AMC Theatres On Demand accounts to Vudu, where they will be “upgraded to the highest-quality format” the platform offers, including 4K Ultra HD. Migrating customers will also receive 15 percent off any titles purchased within their first month of Vudu service. Since 2019 the theater chain has been offering AMC Stubs loyalty members on-demand movie delivery. Continue reading AMC Theatres Ends Streaming and Ports Customers to Vudu

MoviePass, the movie theater ticketing platform, segued from its beta test and waitlisting to nationwide availability ahead of Memorial Day weekend. The company, which is relaunching under new ownership following a bankruptcy, is offering subscription plans starting with Basic at $10 per month for 1-3 movies, up to the Pro plan for $40 per month for as many as 30 films. There’s also a 3-7 Standard plan for $20, and a 5-11 movie Premium package for $30. MoviePass says it has more than 4,000 participating theater locations — including those from the AMC Theatres, Cinemark and Regal Cinemas chains. Continue reading MoviePass Goes Live Again with 4,000 Participating Theaters

Having survived global theater closures due to COVID-19, a Chapter 11 bankruptcy and a change in ownership, MoviePass is back. Informally known as MoviePass 2.0, the company has launched a website for MoviePass Beta that says it is “launching to the public summer 2023.” The resurrection of MoviePass appears well-timed to take advantage of pent-up demand for the moviegoing experience. An August 2022 waitlist, opened for only five days, experienced volume sufficient to crash the server. Prospective subscribers are told to sign up for email advisories of further availability. Continue reading MoviePass Beta Preps for Summer Launch with Limited Tests

AMC is switching to tiered ticketing, with premium seats costing more. Sightline at AMC will provide seating priced according to the view of the movie screen, with sections designated Value Sightline, Standard Sightline and Preferred Sightline. AMC chief marketing officer and EVP Eliot Hamlisch said Sightline’s “experienced-based pricing” puts movie ticket sales more in line with the way seats are priced at other entertainment venues, such as those featuring music and sports. Sightline at AMC has launched in select markets and the company expects it to expand to additional AMC and AMC DINE-IN locations through 2023. Continue reading AMC Introduces Movie Ticket Prices Based on Seat Location

Anticompetitive practices, outrageous ticket fees and poor customer service were among the allegations leveled at Live Nation Entertainment Tuesday at a contentious Senate Judiciary Committee Hearing over botched Taylor Swift concert ticket presales by the company’s Ticketmaster subsidiary. Senator Amy Klobuchar (D-Minnesota) called the Live Nation relationship to Ticketmaster “the definition of monopoly,” adding that venues fearful of losing the company’s concerts don’t have the ability to push back because Live Nation is “so powerful that it doesn’t even need to exert pressure, it doesn’t need to threaten because people just fall in line.” Continue reading Senators Grill Live Nation on Antitrust After the Swift Debacle

A group of 26 Taylor Swift fans have filed a lawsuit against Ticketmaster, alleging anticompetitive conduct and fraud after a glitch resulted in the ticketing service canceling sales to Swift’s “Eras” tour, leaving thousands of fans — some of whom waited four to eight hours in ticket queues last month — “empty-handed and unhappy,” according to The New York Times. Their outcry resulted in not only a 33-page complaint filed in California Superior Court in Los Angeles, but also Congressional demands to unwind the 2010 merger of Ticketmaster and Live Nation. Swift’s 52-show Eras tour is scheduled to begin in March. Continue reading Taylor Swift Fans File Class Action Suit Against Ticketmaster

The two individuals who once ran MoviePass have been charged with engaging in a criminal scheme to defraud investors of Helios and Matheson Analytics (HMNY), a publicly traded company based in Florida and New York that invested and then took over the subscription-based movie ticketing service. Ted Farnsworth, former chairman and CEO of MoviePass parent HMNY, and Mitch Lowe, former MoviePass CEO, are each charged with one count of securities fraud and three counts of wire fraud. If convicted, the Florida men face possible prison time of 20 years per count. Continue reading Execs Who Ran MoviePass Charged in Alleged Fraud Scheme

Following the soft launch of its Peacock streaming service to Comcast Xfinity X1 and Flex customers, NBCUniversal is bringing another streamer into the fold, this time to expand its Fandango offerings. Movie ticket seller Fandango has acquired digital movie and TV streaming platform Vudu from retail giant Walmart, with plans to merge it with digital marketplace FandangoNOW. According to Walmart, Vudu is available on more than 100 million devices, while its mobile app has more than 14 million downloads.  Continue reading NBCU’s Fandango Purchases Streaming Video Service Vudu

Newzoo reports that, for the first time, eSports revenue will surpass $1 billion this year, even without including broadcasting platform revenues. By revenue, China is the largest market ($385.1 million), with North America coming in second, with $252.8 million. Although Newzoo has been criticized for hyping eSports, the research company said it has re-evaluated the size of the market with better methodologies. It stated that the total global eSports audience will grow to 495 million in 2020. Continue reading Newzoo Predicts Global eSports Revenue to Top $1B in 2020

Facebook is introducing two new features in the U.S. and U.K. that will allow entertainment studios to post movie reminders and showtimes as standard components for ad buys on the platform’s News Feed. There will be no additional cost to include the new information. Since interest in many films is generated early when trailers and ads first appear, Facebook believes movie fans would be greatly served with reminders when those films hit theaters. Users tap the “Interested” button on the movie’s Facebook ad to register for the reminder. The notification arrives when the film launches, and includes a link for showtimes and purchasing tickets. Continue reading Facebook Ad Campaigns to Carry Movie Reminders, Times