Facebook has a strategy to become more useful in everyday life, combining and improving on the services similar to those from Yelp, Foursquare and others. The added value, says Facebook, would be its network of social connections and businesses. That idea is behind the updates the company is now unveiling, which will allow users to order food from a restaurant’s Facebook page or make an appointment at the beauty salon. Retailers must use third-party services such as Delivery.com, Slice, HomeAdvisory or MyTime for it to work. Continue reading Facebook Integrates Social and Utilitarian with New Features

SeatGeek, a ticket aggregator that allows people to compare listings for concerts and sports tickets, has revamped its app and shifted its business toward resale. Their mobile app now lets people transfer tickets to their friends for free. SeatGeek takes a 15 percent cut when users list and sell their tickets. Users can both buy and transfer tickets on SeatGeek’s mobile app, unlike competitors StubHub and LiveNation, which do not offer transferring services on mobile. Continue reading SeatGeek Turns Reselling Tickets Into a Mobile Experience

In 2002, eBay partnered with Sotheby’s to launch a collaborative online auction endeavor that failed miserably and was almost immediately shut down. With online bidding having grown over the past decade, the two companies recently decided it was time to give their project another go. Last week, eBay streamed two of Sotheby’s live New York auctions online, where it invited eBay users to bid against Sotheby’s clientele for some of the auction house’s most expensive offerings. Continue reading E-Commerce: eBay Partners with Sotheby’s to Stream Auctions

According to comScore, 10 percent of Internet users in the U.S. only go online via smartphones and tablets. The measurement firm further notes that 13 percent of users accessing retail apps and sites do so via mobile devices only. Interestingly, the number of mobile-only shoppers at the top 10 retailers exceeds 50 percent in some cases. During January, for example, comScore reports the following percentages for mobile-only shoppers at top retailers: 51 percent at Walmart, 59 percent at Apple, and 53 percent at Target. Continue reading Percentage of Mobile-Only Shoppers at Top Retailers Increases

One new feature suggests that Twitter may be experimenting with online shopping. “Buy Now” buttons began appearing in the mobile app this week in tweets from Fancy, an online retailer. The buttons previously took users to a checkout page, but the function is no longer active. If the function is restored, it will be the first time that Twitter allows users to pay for products from a tweet. Twitter has been expanding its e-commerce capabilities since the company went public. Continue reading E-Commerce: “Buy Now” Buttons Appear in Twitter Mobile App

As part of its move into the online shopping space currently dominated by Amazon and eBay, Twitter has hired Nathan Hubbard as the company’s first head of commerce. Hubbard was president of Live Nation Entertainment’s Ticketmaster until earlier this month. Twitter plans to initially enter e-commerce by offering retailers tools for selling goods and services inside tweets. Forrester projects e-commerce will be a $370 billion market in the U.S. by 2017. Continue reading Twitter Hires Commerce Chief, Plans to Offer Shopping Tools

Live Nation Entertainment and its Ticketmaster subsidiary will now offer tickets to be sold by resellers via its new TM+ feature. In order for the new platform to succeed, Live Nation and Ticketmaster must convince resellers, rather than competitors, to use it. The two companies have been looking to boost their role in the $4 billion per year concert ticket reselling market, currently dominated by scalpers and brokers that buy tickets at face value, then resell them for a profit on sites such as eBay’s StubHub.com. Continue reading Live Nation and Ticketmaster Invite Resellers to New System