By
Debra KaufmanJanuary 9, 2025
Billed as a conversation among CMOs, this CES panel — moderated by Consumer Technology Association VP of Marketing & Communications Melissa Harrison — drilled down into how major brands and advertising technology companies are integrating artificial intelligence into their pipelines and organizations. They agreed that, although this is still at the beginning stage and requires experimentation, those who are frozen and have not yet started engaging with AI will quickly be at a learning curve disadvantage. Still, panelists emphasized that AI will not replace human creativity. Continue reading CES: How Brands and Marketers Are Integrating AI, Creativity
By
Debra KaufmanJanuary 7, 2025
Deloitte Consulting Chief Technology Officer Bill Briggs opened a CES panel discussion on Tech Trends 2025 with the declaration that, “the pace of change in technical has never been faster and the magnitude has never been greater.” “How do we translate that into the investments we need to be making and how we think about products and customer experiences?” he asked. Much of what faces us, he stressed, is “more knowable than we feel it is.” In Deloitte’s 16th annual Tech Trends report, the company lists six tech trends, with artificial intelligence as the common thread. Continue reading CES: Deloitte CTO on Tech Trends 2025 from AI to Quantum
By
Paula ParisiNovember 12, 2024
Following the phasing out of legacy pricing for YouTube Premium subscribers that began in January in the U.S., the Google-owned streaming service is now doing the same in Europe and elsewhere. Long-time subscribers with pricing plans dating back to discontinued services Google Play Music and YouTube Red will begin paying the equivalent of the current $13.99 per month price starting in January 2025. The price increase encompasses both YouTube Premium, which is ad-free and includes YouTube Music, as well as YouTube’s standalone plans. Concurrently, the streaming giant is also rolling out a controls redesign for iOS and Android. Continue reading YouTube Raises Its Premium Subscription Rates Internationally
By
Rob ScottNovember 7, 2024
Comcast Technology Solutions (CTS) announced the availability of its next-gen Cloud TV platform designed for global broadcasters and video service providers. Cloud TV provides companies with a system for delivering a multi-platform TV experience across broadcast and OTT via the cloud. The company promises a streamlined experience that will help broadcasters, content owners and distributors “limit costs, reduce duplicative efforts, and monetize more effectively.” In addition to tools for transcoding, content processing, distribution, and managing metadata, Cloud TV also addresses areas such as advertising, subscriptions and analytics. Continue reading Comcast Announces Its Next-Generation Cloud TV Platform
By
Paula ParisiSeptember 20, 2024
A newly redesigned Snapchat experience is built around a three-tab user interface called Simple Snapchat. As part of that effort, the social platform is launching more generative video features, including text-to-video as part of the app’s Lens Studio AR authoring tool. Easy Lens allows the quick generation of Lenses by typing text prompts, making it possible to do things like experiment with Halloween costumes or explore looks for back to school. Launching in beta for select creators, Snap says the new features are designed for all ability levels. The company is also updating its GenAI Suite and adding an Animation Library of “hundreds of high-quality movements.” Continue reading Snapchat Is Getting a Redesign and Generative Text-to-Video
By
Paula ParisiJune 28, 2024
Figma is rolling out its third redesigned user interface, UI3, aimed at making the company even more competitive with Adobe. New are native AI features that accelerate workflows, letting teams build high-quality software. Available in limited beta, Figma AI adds the ability to generate design drafts with a single prompt, enabling rapid experimentation and prototyping. The move advances Figma’s goal of moving beyond design tool to a full-blown product development platform, while making the service intuitive and friendly enough for novices while maintaining the full features demanded by Sigma’s professional users. Continue reading Figma Redesigns Its User Interface and Adds New AI Features
By
Paula ParisiJune 26, 2024
Bellevue, Washington-based startup Butterflies AI has created a new social platform that makes artificial intelligence more interactive with humans, allowing people to create customized AIs that generate posts, comments and DMs to which their creators and other humans — as well as other Butterfly AIs — can respond. Anyone using the platform, which has launched publicly on iOS and Android after 5 months in beta, can create their own AI, called a “Butterfly.” The venture, created by former Snap engineer Vu Tran, has raised $4.8 million on Tran’s premise that the public lacks an “interesting” consumer AI product. Continue reading Butterflies: AI Interacts with Humans on New Social Platform
By
Paula ParisiJune 17, 2024
Yahoo announced it is bringing new AI features to its news and mail platforms. Its reimagined news app leverages tech acquired when it purchased news aggregator Artifact this spring. Greater personalization and a more intuitive UI are among the upgrades, which include feed customization, summaries of articles and top stories and improved sharing tools. Yahoo says all of this will allow users to make its news aggregator feed a more individualized experience that improves with use. Artifact creators Mike Krieger and Kevin Systrom, who co-founded Instagram, announced plans in January to shutter the AI-powered news app. Continue reading Yahoo Upgrades Its News and Mail Apps with AI Technology
By
Paul BennunNovember 28, 2023
Bill Gates has published his thinking about the future of computing, and fascinatingly, it’s the same as his prediction from decades ago: agents. No mere bots — and certainly not anthropomorphized paperclips — agents (to Gates) will abstract almost all HCI to a natural language conversation with systems that have our permission to take meaningful actions. Gates makes a highly specific prediction: within five years, the very idea of an app itself will seem as outdated as a rotary phone dial does next to an iPhone. A conversational UI will sit on top of a language model that has access to as much of our private data as we wish to give it. Continue reading Bill Gates Imagines Agents as the Human-Computer Interface
By
Paula ParisiNovember 15, 2023
Sweden-based digital music service Spotify has redesigned its television user interface to make it look and feel more like the platform’s desktop and mobile experiences, a move its users have been waiting for. The frequently played content now appears at the top of the interface, while playlists and favorites are also easily accessed. A playback queue that opens from the side of the screen lets you see what’s playing and program what’s coming up, and you can easily switch accounts by toggling profile options. A dark mode option has been added for the television interface as well. Continue reading Spotify Redesigns TV Interface to Better Match Its Mobile App
By
Paula ParisiOctober 19, 2023
YouTube has introduced three dozen new features that do everything from improve mobile playback and search to expand creator tools. When the words “like and subscribe” are uttered by creators, the buttons will respond with animations. Bigger preview thumbnails and a “lock-screen” feature designed to prevent mishaps are also in the new toolset. The improvements build on the “new look and feel” YouTube debuted last year, adding “more modern design elements and features that helped our viewers feel more immersed,” the company says. Some of the improvements target smartphones and connected TVs, while others are for the web app. Continue reading YouTube Adds Dozens of Mobile Playback, Creator Controls
By
Paula ParisiJuly 26, 2023
Netflix is updating its mobile user interface to consolidate watch activity in one place. Rolling out for iOS now and Android in August, My Netflix is the new hub for watchlists, downloads and views in progress. The “one stop shop” also collects My List items, notifications, trailers and other content with which users have interacted, including TV shows or movies that have been validated with a subscriber’s thumbs-up. My Netflix replaces the Downloads section globally, and the streamer says the more users interact with it the more customized it will become. Continue reading UI Update ‘My Netflix’ Aims to Streamline Mobile Experience
By
Paula ParisiOctober 26, 2022
YouTube is getting a user interface update that includes a darker night mode and, for mobile users, a pinch-to-zoom feature similar to that used for photos on Android and iOS devices. Additionally, a new frame-by-frame search lets users find an exact moment within a video using thumbnails. YouTube’s watch page also gets a refresh, with links in the video descriptions restyled as buttons, while common actions (“like,” “share,” “download”) have been formatted for a cleaner look. On watch and channel pages, the subscribe button has been redesigned to stand out more, which should help creators. Continue reading YouTube Updates Its User Interface with New Look, Features
By
Paula ParisiJuly 20, 2022
Amazon is rolling out a redesigned Prime Video app for Android and connected living room devices, including Fire TV for customers worldwide, with iOS and web to follow. The company says the new interface will make discovery and navigation much easier. Among the visual enhancements are a Top 10 Chart showcasing trending Prime Video content and “Super Carousel” displays with “poster-style artwork” for Amazon Originals. Also emphasized is graphical distinction between content included with Prime memberships versus that which is available for general purchase. Continue reading Amazon Launches Updates to Its Prime Video User Interface
By
Paula ParisiMay 23, 2022
WhatsApp is now offering commercial services to businesses that want the global messaging app, which now has more than a billion users. The WhatsApp Cloud API lets companies build their own WhatsApp dashboard to chat with customers. WhatsApp was purchased by Facebook, now Meta Platforms, in 2014 for a reported $22 billion, and this expansion is the company’s first serious attempt to monetize the platform. Speaking at a “Conversations” live event last week, Meta CEO Mark Zuckerberg said the new WhatsApp Cloud API was for businesses “big and small.” Continue reading Meta Launches WhatsApp Cloud API for Business, Enterprise