DeepL, a German company that gained a profile with online text translation, has released DeepL Voice, a B2B tool that translates to captions in real time. DeepL Voice debuts in two iterations: DeepL Voice for Meetings, which allows participants to speak in their preferred language while serving colleagues with captions, and DeepL Voice for Conversations, which works on mobile devices, facilitating in-person, one-on-one conversations “with customers, colleagues or anyone else, in the language that works best for them,” the company explains, noting that real-time voice translation offers specific challenges. Continue reading DeepL Voice Translates 33 Languages to Captions in Real Time

In the wake of having to retool its logistical underpinnings to accommodate the massive numbers participating in fundraising videoconferences for Presidential candidate and current Vice President Kamala Harris, Zoom has added large-scale, single-use webinar options to its menu of monthly and annual webinar subscriptions. Customers can now opt for webinars with simultaneous participation of 10K, 50K, 100K, 250K, 500K or 1 million. The single-use packages include support from the Zoom event services team “to ensure hosts deliver a professional, engaging experience.” Continue reading Zoom Adds Single-Use Events for Up to 1 Million Participants

At the recent CES 2021, Samsung showcased its Digital Cockpit, a 49-inch QLED screen with a sound system that can be pulled up in front of a car’s windshield to turn the vehicle into an office, gaming room or video recording studio. The concept was first introduced at CES 2018 and has been exhibited in an updated version every year since then. This year’s Digital Cockpit was developed with Harman. Samsung stated that the 2021 Cockpit aims to “focus on simplifying communication and delivering fun on-the-go experiences.” Continue reading CES: Samsung Intros New Version of Digital Cockpit for Cars

At a congressional hearing this week, the chief executives of Amazon, Apple, Facebook and Google endured frustration and hostile criticism from bipartisan lawmakers. House Antitrust Subcommittee chair David Cicilline (D-Rhode Island) started by saying that, “Our founders would not bow before a king. Nor should we bow before the emperors of the online economy,” referring to Amazon’s Jeff Bezos, Apple’s Tim Cook, Facebook’s Mark Zuckerberg and Google’s Sundar Pichai. The companies are collectively worth almost $5 trillion. Continue reading Big Tech Executives Are Grilled During Congressional Hearing

Microsoft 365 corporate vice president Jeff Teper wants Microsoft Teams — the company’s fastest growing business app — to overtake Windows, currently on 1+ billion active devices. With the COVID-19 pandemic, Microsoft Teams is experiencing significant growth, with 75 million daily active users as of April 29, a 70 percent leap in six weeks. In April, 200+ million participants used Teams in a single day. Meanwhile, Microsoft is still promoting Skype, which in March passed 40 million daily active users (up 70 percent from the previous year), but for a different customer base. Continue reading Microsoft Planning for Teams to Become Ubiquitous Platform

Microsoft introduced its first major addition in years to Office 365, the company’s $23 billion/year software, by debuting Microsoft Teams, which allows workers to gather with colleagues in private chat rooms. Similar to Slack, the new feature was brought to fruition by Microsoft co-founder/now technology adviser Bill Gates. Office 365’s suite of tools includes Word, Excel and PowerPoint and is delivered over the Internet. Microsoft Teams will be bundled for free with the business version of Office 365. Continue reading Microsoft Debuts its ‘Teams’ Office Chat Tool, Similar to Slack

Having shown Skype for Business in preview in April, Microsoft officially debuted the business version of the popular communications app, and announced updates to the Android and iOS Skype for Business apps. Skype for Business features include full-screen sharing, one-click to join, and edge-to-edge video. The updated apps allow users to present remotely with PowerPoint directly from a mobile device. Mac users got Skype for Business six months ago, and the “full and final Windows version” was introduced 18 months ago. Continue reading Microsoft Rolls Out Skype for Business, Android/iOS Updates

Several companies and academic institutions are studying the use of virtual reality as a way to replace the videoconference call. Among those experimenting in the field is the NYU Media Research Lab, which showed a video of researchers using Samsung Gear VR headsets to collaborate in a simulated environment. The Bank of Ireland and U.K. utility National Grid PLC have also tried out early VR software. Skype, the Microsoft company often used for videoconference calls, is working on an augmented reality solution. Continue reading Testing VR and AR as Next Wave of Videoconferencing Tools

Google Device Experts is a new service that aims to educate prospective customers about different Google devices including smartphones, tablets and the Chromebook. The service videoconferences a customer with a Google representative who is trained to answer customer questions about products they are looking to purchase. The videoconferencing technology is the same used for Google Hangouts. The company also has plans to install virtual help desks at various retail locations.  Continue reading Google Launches Virtual Customer Service, Plans Help Desks