By
Debra KaufmanFebruary 8, 2018
Apple’s HomePod smart speaker has debuted to mixed reviews. HomePod can stream music directly from Apple Music but no other popular music streaming service such as Spotify or Pandora. It’s equally partisan in that, despite its Bluetooth, users must use Apple’s own AirPlay to stream the music, and Android phones aren’t able to pair with it. The Home app lets users set up and control a variety of HomeKit-compatible smart home devices. The system currently lacks the ability to link HomePods together for a multi-room setup. Continue reading Reviews: Apple HomePod Offers Great Sound But Not Smarts
By
Rob ScottJanuary 24, 2018
Apple’s wireless smart speaker HomePod will hit shelves February 9, with pre-orders starting this Friday in the U.S., U.K. and Australia. The device was delayed from its intended December launch, costing Apple sales during the recent holiday shopping season. The voice-activated speaker will compete with market leaders Amazon Echo and Google Home devices. At $349, the HomePod is priced more than $200 higher than the current market leaders, but on par with the $400 Google Home Max. Apple is emphasizing the device’s “stunning sound quality” for playing music. Continue reading Apple Announces Launch Date of Delayed HomePod Speaker
By
Rob ScottJanuary 12, 2018
One of the big stories coming out of CES this year is the growing list of products adding Amazon Alexa … from computers, wearables, vehicles, smart refrigerators, appliances — even shower systems and connected bathroom mirrors — to TiVo, Panasonic Blu-ray players and TVs from Hisense, LG and Sony (the only bigger surprise may have been the number of products that will soon feature Google Assistant integration). On the projector front, Alexa is coming to new 4K projectors from Acer and Optoma. Engadget declared the Optoma UHD51A its Best of CES winner in the Home Theater category. Continue reading New Optoma 4K Projector Comes With Alexa Voice Assistant
By
Debra KaufmanNovember 13, 2017
Amazon is aiming for a future in which its digital assistant Alexa replaces the smartphone. The future Alexa will evolve from speakers to touchscreens and a new, simpler kind of computing based on voice commands rather than apps. The rationale is that the smartphone has become ever-more complicated, with dozens of apps that distract the user. Developers also have an interest in moving off the smartphone, which has also been shown to have negative health effects. Rather than a distraction, Alexa offers specific interactions. Continue reading Amazon Imagines Alexa Will Soon Replace Your Smartphone
By
Debra KaufmanOctober 23, 2017
Today, Samsung’s AI assistant Bixby can respond to a few commands and interact with a few apps and services. However, the new Bixby 2.0 will integrate technology from Viv Labs, which Samsung acquired a year ago for $215 million. Viv co-creators Adam Cheyer and Dag Kittlaus previously created Siri prior to being acquired by Apple. Bixby 2.0, which will be available on devices including Samsung Smart TVs and Family Hub refrigerators, will be able to interact with more services and in a more sophisticated manner. Continue reading Samsung Integrates Viv Labs Tech into AI Assistant Bixby 2.0
By
Debra KaufmanOctober 13, 2017
Amazon stated that an Alexa-enabled device can create a Voice Profile by the user reciting ten phrases to the Alexa app, which allows it to then recognize that individual’s voice. The AI-powered assistant will then deliver results based on the user’s profile or previously enacted preferences. This capability will first be available for shopping on Amazon, Amazon Music Unlimited subscribers, news briefings, calls and messages (not including SMS messages). More features will be unveiled in the future. Continue reading Amazon’s Alexa Now Recognizes Up to Ten Different Voices
By
Rob ScottOctober 9, 2017
LINE, known for its popular WhatsApp-style mobile messaging platform, has released a $125 smart speaker in Japan named Clova Wave, beating Amazon and Google to market. LINE has more than 220 million messaging users in the region. The company first announced the speaker device at a conference in June, after unveiling its new digital assistant, Clova. LINE also earlier announced a smart speaker called Champ, based on the LINE Friends characters, but no release date was revealed. LINE is a subsidiary of Naver Corp., South Korea’s largest web operator and search portal. Continue reading LINE’s New Clova Wave Smart Speaker Is Available in Japan
By
Debra KaufmanOctober 6, 2017
Google just debuted its second-generation Pixel smartphones and Google Home speaker, among other hardware devices, as it competes with Apple, Samsung and Amazon to break into the top ranks of consumer electronics. The company’s first year in the space was mixed: although the devices got positive reviews, the Pixel smartphone suffered from supply shortages, capturing only a minute market share in the U.S. and elsewhere. Likewise, Google Home only made minor inroads into the arena dominated by Amazon’s Echo. Continue reading Google to Take On Tech Giants With Second-Gen Hardware
By
Debra KaufmanSeptember 29, 2017
At the Microsoft Ignite annual IT event in Orlando, Florida this week, Microsoft announced it will soon debut a customer-service virtual assistant as part of its Dynamics 365 product line that will incorporate artificial intelligence. A user will be able to describe a problem in her own words, and the virtual assistant will answer by relying on user manuals, help documents and other materials. The customer can request a human, in which case the bot will assist the human customer service agent; a manager can view the result on a dashboard. Continue reading Microsoft Debuts AI-Powered Software, Customer Service Bot
By
Debra KaufmanSeptember 25, 2017
In the U.S., Facebook Messenger now automatically launches Fandango information and ticketing, along with suggestions for GIF-sharing and so-called quick replies, within the app. The feature is based on M, Facebook’s AI-powered virtual assistant technology. The M assistants have thus far offered a variety of actions in Messenger, including sending stickers, launching Uber or Lyft, beginning a poll and sharing a location. Facebook Messenger users can change their settings in order to mute these suggestions. Continue reading Facebook Messenger Debuts In-App Fandango Ticket Sales
By
Debra KaufmanSeptember 14, 2017
Amazon will soon introduce two new Fire TV models, both of which will playback 4K HDR video at 60 fps. The first is a dongle that hangs off a permanently attached HDMI cable, similar to Google Chromecast, and the second is a new Fire TV shaped like a set-top box that will be the new flagship model. The dongle is positioned between the existing Fire TV Stick and a new high-end model. The new Fire TV cube has far-field microphones, a built-in speaker and LED light bar, with functionality similar to an Amazon Echo. Continue reading Amazon to Debut Two New Fire TVs, One With Built-In Alexa
By
Debra KaufmanAugust 24, 2017
Amazon dominates e-commerce, but now Google and Walmart Stores are partnered to compete. Google will enable customers to place orders via its virtual assistant, and Walmart will join Google’s online shopping market Google Express. Walmart will fulfill orders made through Google Express, and will also share consumers’ purchase history with Google, which streamlines re-ordering of products. Voice-enabled shopping is a rapidly growing market sector, with Amazon enabling it through its Alexa voice assistant and Echo speakers. Continue reading Walmart and Google Partner to Better Compete With Amazon
By
Debra KaufmanAugust 21, 2017
Amazon is going full bore promoting its virtual assistant Alexa. In an effort to make it available on more devices, the company has debuted the Alexa Voice Service Device SDK toolset, which lets developers integrate a fully functional version to their devices, offering speech recognition and all the other Alexa capabilities such as notifications, weather reports, streaming media and thousands of voice apps. Amazon is providing additional incentive to developers by paying those whose voice apps demonstrate customer engagement. Continue reading Amazon Promotes Alexa With SDK, Revenue for Developers
By
Debra KaufmanAugust 2, 2017
Facebook just acquired Ozlo, a small AI startup founded four years ago and based in Palo Alto, California. The social media giant made the purchase in order to improve Messenger’s virtual assistant, dubbed M. Ozlo describes its product as “an index of knowledge about the real world,” which implies that a user could ask questions and receive answers about a wide range of topics. The company has 30 employees, and a majority of them will be joining Facebook’s Messenger teams in Menlo Park, California and Seattle, Washington. Continue reading Facebook Buys AI Startup Ozlo to Improve Virtual Assistant M
By
Debra KaufmanJuly 21, 2017
Samsung’s digital voice assistant Bixby just arrived on millions of the company’s Galaxy S8 phones. According to Samsung head of mobile software R&D Injong Rhee, the inspiration for Bixby was super-hero Tony Stark (“Iron Man”), who only needs to voice orders to activate all kinds of systems. Similar to Stark, Samsung wants to use Bixby to activate all kinds of devices, from dishwashers to TVs. While Bixby cannot control all apps yet and, like other digital assistants has some limitations, early reviews suggest it excels at function-based commands. Continue reading Samsung Wants Bixby Assistant to Control Multiple Devices