Voice shopping over smart devices rose to 45.2 million in 2021, a 120 percent increase in three years, reflecting a 30 percent compound annual growth rate according to Voicebot Research, which tracks use of voice-assisted devices. The analytics firm found that 20.5 million U.S. adults had used voice to shop for a product at least once in 2018. That figure rose to 45.2 million in 2021. However, the firm found that general-use smartphone voice assistants — such as those from Apple (Siri), Amazon (Alexa) and Google — declined 2.8 percent among U.S. adults in 2021. Continue reading Study Finds Consumers Embraced Voice Shopping Last Year

Together, Amazon and Google claim about 85 percent of the smart speakers currently installed in U.S. households. In the wake of a successful holiday shopping season, the number of smart speakers in the U.S. has climbed to around 119 million. And while Amazon and Google battled for dominance at CES with voice assistant support featured in a growing array of devices and services, a new survey from Voicebot.ai suggests that voice assistants may be more habit-forming in vehicles than via smartphones. The voice tech publication found that 77 million adults use such assistants in their vehicles at least monthly, and companies are taking notice. Continue reading Voice Tech Adoption Reaches Beyond Smart Homes to Autos

Nearly one in five U.S. adults — 47.3 million, or 20 percent of the country’s adult population — has access to a smart speaker, according to Voicebot.ai research. In this case, “access to a smart speaker” means having a smart speaker in the home, even if the adult is not the primary user. Unlike smartphones and other personal technologies, not every person in the home is likely to have one. Thus, it’s likely most apt to compare smart speakers to TVs, which took 13 years to reach the 50 million mark versus just two years for smart speakers.

Continue reading Nearly 20 Percent of Adults Have Access to a Smart Speaker