The Federal Communications Commission has set its sights on Internet service providers, formalizing an understanding with state attorneys general to protect consumer data and police privacy abuses. Initially, the memoranda of understanding (MOU) with the FCC’s Privacy and Data Protection Task Force includes the attorneys general of Connecticut, Illinois, New York and Pennsylvania, but could expand. As per the MOU, the entities will “share close and common legal interests in working cooperatively to investigate and, where appropriate, prosecute or otherwise take enforcement action” in relation to privacy, data protection and cybersecurity issues. Continue reading FCC Teams with States to Monitor ISPs on Consumer Privacy

Meta Platforms-owned instant messaging and VoIP service WhatsApp has updated its Voice Chat feature for mobile so it can now host group calls of up to 128 participants. Voice chats allow WhatsApp users to instantly talk live with members of a group chat while still being able to message within the group. The new feature, which is being compared to a Discord server, is being rolled out globally. The idea is to have the Voice Chat be less disruptive than group calling, which rings-in all group members. Voice chats can be quietly started with an in-chat bubble users tap to join. The updated version will have end-to-end encryption by default. Continue reading Meta’s WhatsApp Launches Voice Chat for Up to 128 People

The Federal Trade Commission has filed suit against Amazon, alleging the e-commerce giant surreptitiously enrolled millions of people in the $139 per year Amazon Prime program, and once subscribed made it difficult for them to cancel. “Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” FTC Chair Lina Khan said, citing “deceptive user-interface designs known as ‘dark patterns’ to trick consumers into enrolling in automatically renewing Prime subscriptions.” Continue reading FTC Sues Amazon Over Deceptive Practices Involving Prime

Discord has begun testing a Premium Membership feature that lets creators monetize their communities by offering subscriptions. The program allows content providers to offer tiered-access, create subscription-only channels, or paywall entire communities (which Discord calls “servers”). “With Premium Memberships, creators and community owners will have the ability to gate part or all of their server behind a paid subscription,” the company says. Many Discord communities have been offering that sort of experience by integrating services like Patreon, Twitch and YouTube. With Premium Memberships they’ll be able to do it natively through Discord. Continue reading Discord Premium Helps Creators Monetize Within the Platform

European Union nations are voicing discontent over delays in enforcement of the General Data Protection Regulation (GDPR) implemented in May 2018. Earlier this month Ireland announced a $266 million fine against WhatsApp, after haggling to boost the original sanction of up to $59 million by the Irish Data Protection Commission (WhatsApp parent Facebook has European headquarters in Ireland). The situation has prompted calls to revise how the 27 EU member countries participate in overlapping cases, with expanded pan-EU rules also under consideration. Continue reading European Union Members Are Concerned Over GDPR Delays

Last month, three alleged hackers were arrested for manipulating Twitter to control 45 accounts of high-profile figures including Jeff Bezos, Joe Biden and Elon Musk. Now, the technique these young malefactors used — dubbed “phone spear phishing” — is being used by so many other bad actors that experts dub it a crime wave. Phone spear phishing, also known as “vishing,” a mashup of “voice phishing,” has been used this last month to attack banks, web hosting companies and cryptocurrency exchanges, said investigators. Continue reading Twitter Hack Technique Is Being Replicated for Other Attacks

A dozen major phone companies — including mobile and broadband service providers such as AT&T, Comcast, Sprint, T-Mobile and Verizon — are teaming with 51 attorneys general from across the U.S. to introduce call-blocking tech and additional measures designed to help regulators take on scammers by preventing robocalls. According to Irvine, CA-based call-blocking service YouMail, robocalls reached 4.7 billion consumers in July alone. “Robocalls are a scourge — at best, annoying, at worst, scamming people out of their hard-earned money,” said North Carolina attorney general Josh Stein. Continue reading Phone Companies Adopt New Plan to Combat Robocallers

California telecom regulators wanted to impose a state fee on text-messaging services, but the Federal Communications Commission has squelched that plan by classifying text-messaging as an information service, not a telecommunications service. That’s the same classification the FCC applied to broadband when it repealed net neutrality and dictated that states cannot create their own net neutrality laws. Although California’s legislature is challenging the latter in court, it isn’t challenging the latest FCC ruling. Continue reading FCC Nixes California Regulators’ Plan to Add Fee to Texting

Having shown Skype for Business in preview in April, Microsoft officially debuted the business version of the popular communications app, and announced updates to the Android and iOS Skype for Business apps. Skype for Business features include full-screen sharing, one-click to join, and edge-to-edge video. The updated apps allow users to present remotely with PowerPoint directly from a mobile device. Mac users got Skype for Business six months ago, and the “full and final Windows version” was introduced 18 months ago. Continue reading Microsoft Rolls Out Skype for Business, Android/iOS Updates

Out of Messenger’s one billion users, 300 million people are now using its audio and video calling features every month. This represents tremendous growth from Facebook’s first trials with VoIP audio for Messenger in 2013, and video calling in mid-2015. More recently, Facebook launched Instant Video for live connections in Messenger and group audio calling, with hints on plans to introduce group video calling. The idea is that multimedia options will always be part of the ongoing conversation. Continue reading Facebook Messenger Unveils Native Bot Payments, Webview