By
Debra KaufmanMay 25, 2018
When the European Parliament grilled Facebook chief executive Mark Zuckerberg about his company’s many missteps, one of their concerns was that it has become a monopoly. The reference was to Facebook owning the world’s two largest chat applications, Messenger and WhatsApp, and their suggestion was that Facebook spin off those and the photo app Instagram. Facebook has countered with the argument that, by controlling so much of the world’s communications, it helps keep consumers safe across all these services. Continue reading Facebook Portrays Its Many Platforms as Safe for Consumers
By
Debra KaufmanMay 24, 2018
In his appearance before the European Parliament, Facebook chief executive Mark Zuckerberg was peppered non-stop for 75 minutes with questions about his company’s misuse of user data, its role in elections and its outsized global dominance, which led some to call for its breakup. The meeting ended with Parliament members griping that Zuckerberg had evaded questions and repeated statements he had already made, although the format only allowed Zuckerberg a few minutes at the end to reply to the many questions. Continue reading Facebook’s Mark Zuckerberg Grilled by European Parliament
Facebook is undergoing the biggest reorganization in the company’s history. Messenger, WhatsApp, and Facebook’s core app will get new leaders, while the company’s product and engineering organizations will be reorganized into three main divisions: the “Family of Apps” group, run by chief product officer Chris Cox, will include social apps Facebook, Instagram, Messenger and WhatsApp; the “New Platforms and Infrastructure” group, managed by CTO Mike Schroepfer, will cover AI, AR, VR, and blockchain tech; and the “Central Product Services” group, headed by VP of growth Javier Olivan, will handle shared features across products and apps, including advertising, analytics, and security. Continue reading Facebook Restructures With Executive Shuffle, New Divisions
By
Debra KaufmanMay 9, 2018
TaTaTu is a new blockchain-based platform that integrates entertainment viewing with social media. The brainchild of producer Andrea Iervolino, TaTaTu rewards viewers for watching content including movies, TV shows, sports, and gaming — and adds rewards when their friends also watch. The first platform, without social media, will be released in three weeks; the complete version will debut Q1 2019. AMBI Media Group will be amongst the first content providers (Iervolino is AMBI Media’s co-founder and CEO). Additional partnerships will be announced soon. Continue reading TaTaTu: Blockchain-Based Entertainment and Social Platform
By
Debra KaufmanApril 10, 2018
At NAB in Las Vegas, Pew Research Center research associate Mike Barthel looked at “tradition in transition,” or how television news is faring in an increasingly online digital environment. He pointed to a 2012 Pew Research article that predicted that, “in a changing news landscape, even television is vulnerable.” Yet, surprisingly, six years later, more people still get their news from local TV rather than the web. The gap continues to close, however, from 19 points in 2016 to a mere seven-point gap in 2017. Continue reading NAB 2018: Pew Examines Gap Between TV and Online News
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Debra KaufmanApril 6, 2018
In light of Facebook’s latest revelation that data from as many as 87 million users — not the 50 million figure originally reported — was improperly shared with Cambridge Analytica, CEO Mark Zuckerberg admitted he made a “huge mistake” by not paying more attention to the potential for abuse. Facebook further revealed that marketers, using a now-disabled feature that distributed profile data connected to email addresses and phone numbers, could have harvested data from “most people on Facebook.” Zuckerberg is scheduled to appear before federal committees next week. Continue reading Facebook’s Zuckerberg to Testify Before Congress Next Week
By
Rob ScottJanuary 24, 2018
Apple’s wireless smart speaker HomePod will hit shelves February 9, with pre-orders starting this Friday in the U.S., U.K. and Australia. The device was delayed from its intended December launch, costing Apple sales during the recent holiday shopping season. The voice-activated speaker will compete with market leaders Amazon Echo and Google Home devices. At $349, the HomePod is priced more than $200 higher than the current market leaders, but on par with the $400 Google Home Max. Apple is emphasizing the device’s “stunning sound quality” for playing music. Continue reading Apple Announces Launch Date of Delayed HomePod Speaker
By
Rob ScottJanuary 15, 2018
Sensor Tower lists Netflix as the top-earning app for 2017 (not counting mobile games). According to TechCrunch: “The service saw gross subscriber revenue of approximately $510 million — a 138 percent increase over last year. That’s about 2.4 times the $215 million users spent in the Netflix app in 2016.” In previous years, the #1 ranking was earned by Spotify and LINE. The annual report ranks apps and publishers available on the Apple App Store and Google Play. Top earners on Google Play included Tinder, Google Drive, LINE, Pandora, and HBO Now. Continue reading Netflix Takes #1 Ranking for Top Non-Game App By Revenue
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Debra KaufmanNovember 7, 2017
Messaging has become increasingly confusing, as users pick among Instagram, iMessage, Skype, Snapchat, Twitter and Google’s Hangouts and Allo — not to forget the basic but limited SMS. Notifications pile up and search becomes difficult if not impossible. According to Wired, all that confusion would disappear if users would simply pick a single app, Signal, which is free, has strong encryption and works on every mobile platform. Signal’s developers say they won’t add emojis, ads, stickers or web-tracking, to keep it simple to use and speedy. Continue reading Signal’s Encryption Features Make It a Choice Messaging App
By
Rob ScottOctober 9, 2017
LINE, known for its popular WhatsApp-style mobile messaging platform, has released a $125 smart speaker in Japan named Clova Wave, beating Amazon and Google to market. LINE has more than 220 million messaging users in the region. The company first announced the speaker device at a conference in June, after unveiling its new digital assistant, Clova. LINE also earlier announced a smart speaker called Champ, based on the LINE Friends characters, but no release date was revealed. LINE is a subsidiary of Naver Corp., South Korea’s largest web operator and search portal. Continue reading LINE’s New Clova Wave Smart Speaker Is Available in Japan
By
Debra KaufmanSeptember 7, 2017
Facebook, which bought WhatsApp for $22 billion in 2014, is now testing two free business tools on the messaging service. WhatsApp Business lets small businesses answer customer questions and send updates; larger businesses can avail themselves of another free tool that plugs in to the WhatsApp platform. Facebook is also debuting verified profiles for businesses on WhatsApp, to distinguish them from individuals. Businesses in Brazil, Europe, India and Indonesia, including KLM Royal Dutch Airlines, are testing the new tools. Continue reading Facebook Testing Business Messaging Tools via WhatsApp
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Debra KaufmanAugust 10, 2017
The Internet is undergoing an evolution, with an onrush of people forming the ranks of what the tech industry dubs “the next billion” users. These newcomers have a decidedly different profile than those who came before: often barely literate, these people avoid text in favor of voice activation and images as a way to communicate. These first-time Internet users are finally gaining entry with the advent of low-cost smartphones with user-friendly interfaces and inexpensive data. Now, tech companies must adapt. Continue reading Internet Firms Adjust to the Needs of the Next Wave of Users
By
Debra KaufmanJuly 28, 2017
Facebook reported a 71 percent jump in profits in Q2 this year, even as the company is running out of room for more advertisements on News Feed, its primary source of revenue. Both Facebook and Google, which established the digital platform for ads as dominant, are faced with thinking about what comes next. As reported earlier, Google ads have surged 52 percent on mobile devices and YouTube, but its per-click revenue is down. Facebook is eyeing Messenger and WhatsApp, its two chat apps, for growth. Continue reading Facebook Looks to WhatsApp, Video Ads for Future Growth
By
ETCentricJuly 17, 2017
Amazon may be developing a standalone messaging app called Anytime that would allow people to connect without the need to include phone numbers, which is how other messaging apps such as Viber and WhatsApp typically connect. The company has reportedly been running a survey to gather feedback about a service “for smartphones, tablets, PCs and smart watches designed to let people chat with text and video, send each other fun photos with filters, play games and engage with other Amazon services,” reports TechCrunch. Earlier this year, AWS launched a communication service called Chime for enterprise customers. Continue reading Anytime: Amazon May Be Developing a New Messaging App
By
Rob ScottJune 28, 2017
Social media giant Facebook announced it now has 2 billion monthly active users. The new milestone comes five years after reaching 1 billion users, and 13 years after Mark Zuckerberg first launched the platform. According to TechCrunch, Facebook leads social apps based on number of logged-in users, “above YouTube’s 1.5 billion, WeChat’s 889 million, Twitter’s 328 million and Snapchat’s estimated 255 million.” Facebook’s WhatsApp and Messenger each have 1.2 billion users, while its Instagram photo-sharing app recently exceeded 700 million. Continue reading Facebook Reaches New Milestone of 2 Billion Monthly Users