When Facebook bought the popular free messaging service WhatsApp, it promised it wouldn’t change the privacy policies. Now the company has done just that, and organizations including the Electronic Privacy Information Center (EPIC) and the Center for Digital Democracy are not happy. Facebook has stated it will now connect users’ phone numbers with Facebook’s systems, offering “better friend suggestions” and more relevant ads. The new approach will help Facebook finally monetize WhatsApp. Continue reading WhatsApp Updates Privacy Policy, Shares Data with Facebook

Deutsche Telekom and Spain’s Telefónica have long lobbied the European Union to either repeal some of the onerous regulations governing carriers or to extend them to Internet-based text-message and voice-call services, including Microsoft’s Skype and Facebook’s WhatsApp. Now, carriers might get their wish as the EU’s executive body is on the verge of suggesting more rules for Skype, WhatsApp and their ilk: tighter privacy and security, and an easier way for consumers to move information when switching services. Continue reading EU Rules to Create Parity Between Internet Apps and Carriers

Facebook added 220 million monthly users in the past year, for a current total user base of 1.71 billion people. More than 90 percent of those users access Facebook via their mobile devices, where Facebook reaped 84 percent of its $6.2 billion in advertising revenue in the last quarter. The company saw 80 percent growth in Q2 from mobile ads, from an overall 59 percent growth rate in advertising. WhatsApp and Messenger, both of which have 1 billion users, are part of the company’s next move into video. Continue reading Facebook Touts Major Growth, Driven by Mobile Advertising

Twitter announced lackluster Q2 earnings, with $602 million in revenue for a net loss of $107 million. While the company improved over Q2 2015, when it lost $136.6 million, and monthly active users increased from 310 million to 313 million, its numbers fell short of Wall Street expectations and the company’s stock dropped more than 10 percent in after-hours trading. Despite new deals for live-streaming sports in the near future, the platform is not keeping up with the growth of social rivals such as Facebook, WhatsApp, Messenger, Snapchat and LinkedIn. Continue reading Twitter Struggles with Worst Quarterly Revenue Growth Ever

Facebook’s messaging app Messenger just reached a landmark: one billion people use it every month, says the Silicon Valley company. Facebook’s other messaging app — WhatsApp, which it acquired for $19 billion two years ago — is the most used messaging app in the world, passing the one-billion user mark in February, likely growing further since. Facebook chief executive Mark Zuckerberg says each messaging app is distinct. The company goal is to make messaging, not apps, its primary computing interface. Continue reading Facebook Messenger Passes the One Billion User Milestone

Facebook Messenger currently has more than 900 million regular monthly users, more than quadruple the 200 million it touted in early 2014. To grow in international markets, Facebook is testing a new feature inside Messenger that will encrypt some messages, creating “secret conversations” between the users of the two mobile devices. Users must opt-in to a secret conversation. Although this isn’t the full encryption found in WhatsApp, the new feature offers more security than before, which Facebook hopes will appeal to global users. Continue reading Facebook Messenger Will Soon Enable ‘Secret Conversations’

SimilarWeb examined the amount of time Android users in nine countries spent on social apps Facebook, Instagram, Twitter and Snapchat during the first three months of 2016 and found that there has been a year-over-year decline. Facebook-owned Instagram saw the most significant drop of 23.7 percent (36.2 percent in the U.S.), followed by Twitter and Snapchat. Facebook was down 8 percent overall, 6.7 percent in the U.S. However, Facebook users in the U.S. spend a daily average of more than 45 minutes with the app. “Meanwhile, Facebook’s messaging apps — WhatsApp and Messenger — increased installs, up 15 percent and two percent respectively,” notes CNBC. Continue reading Android Users Are Spending Less Time with Social Media Apps

Digital platforms Facebook, Twitter, Google, Microsoft and Periscope are implementing new ways to fight some of the worst misdeeds of the Internet: hate speech, pornography, graphic and gratuitous violence, threats and trolling. To do so, they are relying on a new range of solutions mainly but not entirely fueled by artificial intelligence. In recent months, all these Internet companies have been the target of lawsuits and harsh criticism for their inability to remove such content in a timely fashion. Continue reading Tech Firms Test AI Solutions to Combat Inappropriate Content

Google is focusing on advances in artificial intelligence as a competitive advantage. Its new Google assistant is positioned as the company’s latest iteration of search, and Google is promoting a variety of products based on machine learning that face competing products. Google Home will compete with Amazon Echo, while messaging app Allo will take on Facebook’s Messenger and WhatsApp, and Snapchat. With regard to virtual assistants, Google is going against versions from Apple, Amazon, Facebook and Microsoft. Continue reading Google Launches its AI Ecosystem with Allo and Google Home

Although the FBI was finally able to decrypt the iPhone belonging to San Bernardino terrorist Syed Rizwan Farook by paying for a third party private hack, the issues around accessing content on a personal smartphone are not resolved. The FBI is figuring out how and if it can re-use the hack, but it’s not simply interested in what’s called “data at rest,” says FBI director James Comey. The FBI is also interested in “data in motion,” the emails, texts and other information in transit over the Internet as “hugely significant” for national security. Continue reading FBI iPhone Hack Could Impact the Future of Law Enforcement

As the result of a court order, Facebook-owned WhatsApp was shut down in Brazil yesterday. In an effort to obtain user data for a criminal investigation involving drug trafficking, Judge Marcel Maia Montalvão ordered telecoms to suspend the popular messaging service for 72 hours throughout Brazil. In March, Judge Montalvão ordered the arrest of Facebook exec Diego Dzodan, who was briefly taken into custody for refusing to turn over WhatsApp data (a higher court ordered the release of Dzodan after one night). WhatsApp says it has cooperated to the “full extent of [its] ability with local courts.” Continue reading Messaging Service WhatsApp Temporarily Shut Down in Brazil

Facebook is working with more than 25 companies to help them use chatbots in Messenger to order goods and answer customer service questions, without human assistance. Among its new partners are Disney, eBay, JetBlue, and The Wall Street Journal, all of which are contributing to making the Messenger app a focal point for shopping, news and entertainment. Facebook owns two of the largest messaging apps, Messenger and WhatsApp; both are piloting programs to let businesses communicate with customers. Continue reading Facebook Developing Chatbots for its Popular Messenger App

Although President Obama finally stated that he sides with the Justice Department in the ongoing battles between law enforcement and Apple over encryption of the San Bernardino shooter’s iPhone, U.S. citizens aren’t so sure. A Wall Street Journal/NBC News survey revealed that 47 percent of Americans believe Apple shouldn’t cooperate with law enforcement. The government is not just facing a difficult battle with Apple but another, even more crucial one with Facebook’s WhatsApp popular messaging application. Continue reading Apple, WhatsApp Cases Focus on Law Enforcement vs. Privacy

Although smartphones are becoming commodities, the mobile industry operators, developers, and Internet companies attending the 2016 Mobile World Congress aren’t worried. That’s because the focus is on the Internet, especially the upcoming 5G networks, which power not just mobile phones but all connected devices. The show is a hotspot for the new gadgets, licensing and partnership deals, frenzied competition and new entrants driving the industry to create services and devices that work seamlessly together. Continue reading Mobile World Congress Focuses on 5G, IoT, VR and Regulation

European telecoms and Silicon Valley giants are jousting again, at the annual Mobile World Congress in Barcelona. The major carriers, including Deutsche Telekom AG and Spain’s Telefónica SA are pushing for the European Union to either lift some of the regulations imposed on them or apply similar rules to Internet-based text and voice services, such as Facebook’s WhatsApp or Google Hangouts. At the same time, several telecoms have signed on to Facebook’s TIP project, an open source initiative to design cellular towers. Continue reading Telecoms and Silicon Valley Engage at Mobile World Congress