The theme of Zoomtopia 2024 was “an AI-first work platform for human connection,” with the release of the custom Zoom AI Companion 2.0 for Zoom Workplace, an AI assistant that costs $12 per month that starting next year will have the ability to create custom AI avatars. Initially available for short video presentations to share with internal teams, the eventual goal is to have a “digital twin” that can participate in meetings and calls. The avatars will “save time and production costs” with segments that work with Zoom Clips for internal circulation in brief messages to colleagues. Continue reading Zoom Updates Its AI Assistant and Previews Custom Avatars

Web-based transcription service Otter.ai is expanding its toolkit with Meeting GenAI, aimed at corporate customers who want to increase meeting productivity while decreasing effort. Multi-meeting capabilities have been added using Otter AI Chat, which can respond to queries like “What did I miss in the meetings from the past two weeks?” Conversation Summary View summarizes meetings in real-time along with automatically identified action items that are assigned owners, deadlines and tracking. Otter is positioning itself as a David versus the Goliaths of AI meeting assists: Microsoft Copilot, Zoom AI Companion and Google’s Gemini for Workspace. Continue reading Otter Adds New Generative AI Features to Its Meeting Assistant

Zoom Communications kicked off its Zoomtopia 2023 confab with innovations underpinned by artificial intelligence. It’s showpiece, Zoom Docs, is a collaboration tool built from the ground up around AI. The modular workspace integrates with Zoom and third-party apps as a way to streamline teamwork, manage projects and stay organized. Scheduled for general release in 2024, Zoom Docs combines traditional document functionality with AI assists for things like adding content generated from Zoom Meetings to docs, summarization and search. Zoom Docs leverages the power of the previously announced Zoom AI Companion, a GenAI assistant that just got whiteboard capability. Continue reading Zoom Reveals Upcoming Collaboration Tools Powered by AI